Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Suffolk, Smithfield, Franklin we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Great service all around. Shane was prompt with the quote and Chris did an excellent job on the remediation. The office staff understood the urgency and started the job the same week. Chris was very helpful, explained everything and completed the job in no time. 5 stars to everyone!
Responding to a horrible situation like water damage in the home is never good, but Servpro was a small breath of fresh air. My insurance company recommended another mitigation company to assess the disaster, but I did my own research and chose Servpro of Suffolk, Smithfield and Franklin. From Teresa, who first took our call, to Danielle, who took my calls throughout the process, I felt completely heard. The first team sent to my home was Brandon and Michael. I cannot say enough nice things about both gentlemen. They were respectful and thorough, and consistent with their processes, while trying to make my awful situation bearable. The second team was Chris and Antoine, who were again completely professional and respectful. Kamryn was also there to tidy up behind the team and brought a delightful, extremely professional demeanor. Although we still have a long way to go with our repairs, Servpro of Suffolk was a huge support, and I highly recommend this location!
Thank you for the rapid response Antwan Kam
Beyond professional, Margaret, Ben and Michael made a bad situation better than it was before we had the problem. Friendly and approachable while doing some nasty hard to reach work. Felt like having family in our home during a very difficult time. There should be more stars as an option.
Thanks to Aentwan and Kam for coming by to help us out
Antwan, Ben, Brandon & Margaret showed up promptly at our business and dove right in professionally accessing and addressing our problem areas. We highly recommend this Fantastic Team of 4 for your business needs!
Antwan, Brandon, Margaret, Ben
Ben and Antoine were amazing! They came and did an amazing job. They were quick and took care of the problem. Gave me reassurance about the water damage to my ceiling. It was a happy Friday thanks to those two. Appreciate their professionalism and time.
Where to begin! Margaret and Cameron were at my home literally 1-2 hours after I called for the mitigation process! They were so quick and careful. We were so nervous about the damage the ruptured water heater had done in our attic but they were very reassuring and gave us a walk through after completion. These two women were extremely professional and I would recommend them to anyone. I’m so grateful we got the crew we did!
