Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Your Local Fire Restoration Company
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Soot and Odor Inspections
A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
Odor Removal
When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more
Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Suffolk, Smithfield, Franklin is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
What our
customers are saying
Great service all around. Shane was prompt with the quote and Chris did an excellent job on the remediation. The office staff understood the urgency and started the job the same week. Chris was very helpful, explained everything and completed the job in no time. 5 stars to everyone!
Responding to a horrible situation like water damage in the home is never good, but Servpro was a small breath of fresh air. My insurance company recommended another mitigation company to assess the disaster, but I did my own research and chose Servpro of Suffolk, Smithfield and Franklin. From Teresa, who first took our call, to Danielle, who took my calls throughout the process, I felt completely heard. The first team sent to my home was Brandon and Michael. I cannot say enough nice things about both gentlemen. They were respectful and thorough, and consistent with their processes, while trying to make my awful situation bearable. The second team was Chris and Antoine, who were again completely professional and respectful. Kamryn was also there to tidy up behind the team and brought a delightful, extremely professional demeanor. Although we still have a long way to go with our repairs, Servpro of Suffolk was a huge support, and I highly recommend this location!
Thank you for the rapid response Antwan Kam
Beyond professional, Margaret, Ben and Michael made a bad situation better than it was before we had the problem. Friendly and approachable while doing some nasty hard to reach work. Felt like having family in our home during a very difficult time. There should be more stars as an option.
Thanks to Aentwan and Kam for coming by to help us out
Antwan, Ben, Brandon & Margaret showed up promptly at our business and dove right in professionally accessing and addressing our problem areas. We highly recommend this Fantastic Team of 4 for your business needs!
Antwan, Brandon, Margaret, Ben
Ben and Antoine were amazing! They came and did an amazing job. They were quick and took care of the problem. Gave me reassurance about the water damage to my ceiling. It was a happy Friday thanks to those two. Appreciate their professionalism and time.
Where to begin! Margaret and Cameron were at my home literally 1-2 hours after I called for the mitigation process! They were so quick and careful. We were so nervous about the damage the ruptured water heater had done in our attic but they were very reassuring and gave us a walk through after completion. These two women were extremely professional and I would recommend them to anyone. I’m so grateful we got the crew we did!
