
Water Damage Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Need Water Removal?
Services We Provide


Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.


Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service


Structural Drying
Water can settle into the walls, floors, and ceilings. Using targeted heat, controlled airflow, and other techniques, we can target the hard-to-reach moisture deep within the materials of your home.
- Protection from warping and swelling
- Restore structural stability
- The latest drying systems


Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process


Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of Suffolk, Smithfield, Franklin helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of Suffolk, Smithfield, Franklin is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
Great service all around. Shane was prompt with the quote and Chris did an excellent job on the remediation. The office staff understood the urgency and started the job the same week. Chris was very helpful, explained everything and completed the job in no time. 5 stars to everyone!
Responding to a horrible situation like water damage in the home is never good, but Servpro was a small breath of fresh air. My insurance company recommended another mitigation company to assess the disaster, but I did my own research and chose Servpro of Suffolk, Smithfield and Franklin. From Teresa, who first took our call, to Danielle, who took my calls throughout the process, I felt completely heard. The first team sent to my home was Brandon and Michael. I cannot say enough nice things about both gentlemen. They were respectful and thorough, and consistent with their processes, while trying to make my awful situation bearable. The second team was Chris and Antoine, who were again completely professional and respectful. Kamryn was also there to tidy up behind the team and brought a delightful, extremely professional demeanor. Although we still have a long way to go with our repairs, Servpro of Suffolk was a huge support, and I highly recommend this location!
Thank you for the rapid response Antwan Kam
Beyond professional, Margaret, Ben and Michael made a bad situation better than it was before we had the problem. Friendly and approachable while doing some nasty hard to reach work. Felt like having family in our home during a very difficult time. There should be more stars as an option.
Thanks to Aentwan and Kam for coming by to help us out
Antwan, Ben, Brandon & Margaret showed up promptly at our business and dove right in professionally accessing and addressing our problem areas. We highly recommend this Fantastic Team of 4 for your business needs!
Antwan, Brandon, Margaret, Ben
Ben and Antoine were amazing! They came and did an amazing job. They were quick and took care of the problem. Gave me reassurance about the water damage to my ceiling. It was a happy Friday thanks to those two. Appreciate their professionalism and time.
Where to begin! Margaret and Cameron were at my home literally 1-2 hours after I called for the mitigation process! They were so quick and careful. We were so nervous about the damage the ruptured water heater had done in our attic but they were very reassuring and gave us a walk through after completion. These two women were extremely professional and I would recommend them to anyone. I’m so grateful we got the crew we did!
