A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Suffolk, Smithfield, Franklin
Our Google Reviews
(757) 934-8404
4.7
(112 reviews)

Need Odor Removal?

Our techs are experts in deodorization, the team here at  SERVPRO of Suffolk / Smithfield / Franklin is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure, including leftover smells from a fire that may be trapped in areas that were not treated.

Our SERVPRO techs are IICRC certified in the proper removal of odors, not just masking or other shortcuts when your odor problem is serious or persistent.

We have the training and equipment to identify and eliminate these offensive odors. Once identified and we determine the conditions where it contacts surfaces, the odor can be removed over time without a trace.  Our technicians have access to multiple commercial-grade odor removal products capable of penetrating surfaces to neutralize any odor residue.

Identifying the source and eliminating odors can be tough, call SERVPRO of Suffolk/Smithfield/Franklin at 757-813-7775 and leave the restoration to us.

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Great service all around. Shane was prompt with the quote and Chris did an excellent job on the remediation. The office staff understood the urgency and started the job the same week. Chris was very helpful, explained everything and completed the job in no time. 5 stars to everyone!

Benita Flye

Responding to a horrible situation like water damage in the home is never good, but Servpro was a small breath of fresh air. My insurance company recommended another mitigation company to assess the disaster, but I did my own research and chose Servpro of Suffolk, Smithfield and Franklin. From Teresa, who first took our call, to Danielle, who took my calls throughout the process, I felt completely heard. The first team sent to my home was Brandon and Michael. I cannot say enough nice things about both gentlemen. They were respectful and thorough, and consistent with their processes, while trying to make my awful situation bearable. The second team was Chris and Antoine, who were again completely professional and respectful. Kamryn was also there to tidy up behind the team and brought a delightful, extremely professional demeanor. Although we still have a long way to go with our repairs, Servpro of Suffolk was a huge support, and I highly recommend this location!

MK Parise

Thank you for the rapid response Antwan Kam

John Toscano

Beyond professional, Margaret, Ben and Michael made a bad situation better than it was before we had the problem. Friendly and approachable while doing some nasty hard to reach work. Felt like having family in our home during a very difficult time. There should be more stars as an option.

Hunter Harville

Thanks to Aentwan and Kam for coming by to help us out

Wesley Corwin

Antwan, Ben, Brandon & Margaret showed up promptly at our business and dove right in professionally accessing and addressing our problem areas. We highly recommend this Fantastic Team of 4 for your business needs!

John Branch

Antwan, Brandon, Margaret, Ben

Megan Hollowell

Ben and Antoine were amazing! They came and did an amazing job. They were quick and took care of the problem. Gave me reassurance about the water damage to my ceiling. It was a happy Friday thanks to those two. Appreciate their professionalism and time.

R P

Where to begin! Margaret and Cameron were at my home literally 1-2 hours after I called for the mitigation process! They were so quick and careful. We were so nervous about the damage the ruptured water heater had done in our attic but they were very reassuring and gave us a walk through after completion. These two women were extremely professional and I would recommend them to anyone. I’m so grateful we got the crew we did!

Cori

About Us

SERVPRO of Suffolk/Smithfield/Franklin understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Suffolk/Smithfield/Franklin specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Suffolk/Smithfield/Franklin can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Suffolk/Smithfield/Franklin.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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