Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Alan at Servpro was very responsive to assess the damage from an exploded lithium-ion battery. He gave proper quotes and estimates and was able to mobilize the team quickly. Juana and her team did a great job cleaning out the mess and thoroughly getting into all the places where the smoke had left soot. Thank you all for your work to help me get back to normal.
THANK YOU so much!! Alan, project manager extraordinaire & Maribel, spectacular crew leader. The deep clean and sanitization was fabulously done and coordinated. Thank you, Alan for the amazingly quick scheduling and turn around time on the job. My mother would be so very, very proud! My heart is full and the house is spectacular from ceiling to floor with the transformed garage. Superior service & filled the home with smiles at the same time! Thank you!!!
We needed an opinion and estimate on odor in a house. We got an instant call back and same day visit by Alan. Thank you!
Super nice men...very knowledgeable and helpful. Saved me!
When I had a mold issue in my home, Andrew and Mick came out and immediately placed air scrubbers and de-humidifiers. Then their team wiped everything down. Servpro really made me feel like I was the only customer they had! They were efficient and knowledgeable about my situation. I can't say enough about how much they put me at ease. I highly recommend this company!
Alan and the team worked hard to get a tough job completed. I appreciate the fact that Alan came out and reviewed the jobsite, took feedback on a few items, and allocated additional time to ensure the job was completed in its entirety.
Jonathan always answered any questions that I had. The work was done the next day from when I called. Would use ServPro again.
On Sept 3rd 2025 at 2am we had a terrible house fire. We lost half of our belongings and our house had to be gutted from foundation up. ServPro came in ready Monday at 7 rocking and rolling ready to go. These ladies worked nonstop. Hard as a crew of men, excuse me, HARDER then the crew who rebuilt our house. Lol. Amazing, caring, kind, supportive and more. The head lady, Kaitlyn, over Packing at ServPro and her team, Jeslin & Araceli busted butt! Throwing away items damaged, packing item possibly salvagable and comforting us, making us laugh, showing kindness and professionalism all in one. We couldn't have done this without their awesome help. The special cleaning crew Ana, Maribel, Ingrid, Dania professionaly cleaned our clothes, shoes, books, picture frames to my China and dinner set and silverware. Unbelievable! We had nothing but the clothes on our backs when we left our home at 4am that early morning. Our State State Farm Adjuster & Tammy Gragg got ahold of our agent who gave us Emerg.money to buy clothes, food, medications. This amazing Business needs to be recognized in Lenoir News, given an Award for Esteemed Service for such an amazing job they do for the citizens in our Community and ALL over. We couldn't have been more BLESSED with such a great group of hard wrking women. Tammy Gragg, be Proud of your team!
We had an exceptional experience with SERVPRO of Alexander, Caldwell & Burke Counties, especially during the busy turn season. Tammy, the team lead, was incredibly organized, professional, and flexible when navigating the typical challenges that come with turn. Ingrid, Leyda, Juana, Kaitlyn, and Maricruz were absolutely amazing! They were thorough, hardworking, and paid close attention to detail. The entire team went above and beyond to make sure the cleaning was done properly and to a high standard. We truly appreciate their professionalism, communication, and willingness to work with us throughout the process. We would highly recommend SERVPRO of Alexander, Caldwell & Burke Counties, to anyone looking for a reliable, professional, and hardworking cleaning team!
