Water Damage Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Need Water Removal?
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
Structural Drying
Water can settle into the walls, floors, and ceilings. Using targeted heat, controlled airflow, and other techniques, we can target the hard-to-reach moisture deep within the materials of your home.
- Protection from warping and swelling
- Restore structural stability
- The latest drying systems
Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process
Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of Alexander, Caldwell, & Burke Counties helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of Alexander, Caldwell, & Burke Counties is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
Alan at Servpro was very responsive to assess the damage from an exploded lithium-ion battery. He gave proper quotes and estimates and was able to mobilize the team quickly. Juana and her team did a great job cleaning out the mess and thoroughly getting into all the places where the smoke had left soot. Thank you all for your work to help me get back to normal.
THANK YOU so much!! Alan, project manager extraordinaire & Maribel, spectacular crew leader. The deep clean and sanitization was fabulously done and coordinated. Thank you, Alan for the amazingly quick scheduling and turn around time on the job. My mother would be so very, very proud! My heart is full and the house is spectacular from ceiling to floor with the transformed garage. Superior service & filled the home with smiles at the same time! Thank you!!!
We needed an opinion and estimate on odor in a house. We got an instant call back and same day visit by Alan. Thank you!
Super nice men...very knowledgeable and helpful. Saved me!
When I had a mold issue in my home, Andrew and Mick came out and immediately placed air scrubbers and de-humidifiers. Then their team wiped everything down. Servpro really made me feel like I was the only customer they had! They were efficient and knowledgeable about my situation. I can't say enough about how much they put me at ease. I highly recommend this company!
Alan and the team worked hard to get a tough job completed. I appreciate the fact that Alan came out and reviewed the jobsite, took feedback on a few items, and allocated additional time to ensure the job was completed in its entirety.
Jonathan always answered any questions that I had. The work was done the next day from when I called. Would use ServPro again.
On Sept 3rd 2025 at 2am we had a terrible house fire. We lost half of our belongings and our house had to be gutted from foundation up. ServPro came in ready Monday at 7 rocking and rolling ready to go. These ladies worked nonstop. Hard as a crew of men, excuse me, HARDER then the crew who rebuilt our house. Lol. Amazing, caring, kind, supportive and more. The head lady, Kaitlyn, over Packing at ServPro and her team, Jeslin & Araceli busted butt! Throwing away items damaged, packing item possibly salvagable and comforting us, making us laugh, showing kindness and professionalism all in one. We couldn't have done this without their awesome help. The special cleaning crew Ana, Maribel, Ingrid, Dania professionaly cleaned our clothes, shoes, books, picture frames to my China and dinner set and silverware. Unbelievable! We had nothing but the clothes on our backs when we left our home at 4am that early morning. Our State State Farm Adjuster & Tammy Gragg got ahold of our agent who gave us Emerg.money to buy clothes, food, medications. This amazing Business needs to be recognized in Lenoir News, given an Award for Esteemed Service for such an amazing job they do for the citizens in our Community and ALL over. We couldn't have been more BLESSED with such a great group of hard wrking women. Tammy Gragg, be Proud of your team!
We had an exceptional experience with SERVPRO of Alexander, Caldwell & Burke Counties, especially during the busy turn season. Tammy, the team lead, was incredibly organized, professional, and flexible when navigating the typical challenges that come with turn. Ingrid, Leyda, Juana, Kaitlyn, and Maricruz were absolutely amazing! They were thorough, hardworking, and paid close attention to detail. The entire team went above and beyond to make sure the cleaning was done properly and to a high standard. We truly appreciate their professionalism, communication, and willingness to work with us throughout the process. We would highly recommend SERVPRO of Alexander, Caldwell & Burke Counties, to anyone looking for a reliable, professional, and hardworking cleaning team!
