Specialty Cleaning Services

When your home or business needs specialized cleaning, our trained technicians are Here to Help®.

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Cleaning Services
  • Highly-Trained Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Norwich and Windham County
Our Google Reviews
(860) 887-0447
4.6
(86 reviews)

Your Local Specialty Cleaning Company

Cleaning for the Stuff Regular Cleaning Misses

Some spaces need more than dusting, vacuuming, and a good candle. Smoke odor can cling to soft materials, renovation dust can settle into every corner, and residue from a past leak or cleanup job can make a room feel unfinished. Around Norwich, older buildings, river-area humidity, and busy homes or businesses can all create cleaning challenges that need a more detailed plan.

SERVPRO provides specialty cleaning for residential and commercial properties that need focused care. Specialty cleaning is useful when the mess has a specific source, such as smoke, odor, moisture, debris, or residue that typical cleaning products may not handle well.

A More Targeted Cleaning Process

Every material responds differently. What works on tile may not be right for painted walls, fabric, wood trim, or office furniture. SERVPRO looks at the affected surfaces, the source of the problem, and the best next steps before cleanup begins.

Specialty cleaning may include:

  • Odor removal support
  • Smoke and soot residue cleaning
  • Cleaning after restoration or repairs
  • Detailed surface cleaning
  • Debris, dust, and residue cleanup

Local Support for Unique Property Needs

In Norwich, properties near the Marina at American Wharf, downtown storefronts, older homes, and rental units can all need different cleaning methods depending on use, age, and layout.

For specialty cleaning in Norwich that is practical, clear, and easy to talk through, contact SERVPRO to schedule service and refresh your property.

Air Duct Cleaning and HVAC Service

Keeping your air ducts and HVAC ducts in top condition is an important part of preserving the comfort and functionality of your residence or business. We provide air duct and HVAC duct cleaning so you can help ensure you are providing quality air to your family and employees.

  • Allergen, pollen, and other contaminant removals
  • Dirt, dust, and debris removal

Biohazard Removal and Crime Scene Cleanup

If a crime scene, accident, or other event leaves biohazards present, our team will respectfully and carefully clean the space using the required standards.

  • Blood and body fluid
  • Hoarding cleanup
  • Death and suicide
  • Chemical, tear gas, pepper spray residue
  • Illicit substances (services vary)
  • Fire extinguisher residue
A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Sewage Cleanup

Sewage backups are stressful and hazardous. They can cause significant damage and often contain harmful viruses, bacteria, and other microbes. Sewage backups should be considered a true emergency. With specialized training and equipment, SERVPRO offers:

  • 3 Stage Professional Remediation Process
  • 24/7 Emergency Response
  • Streamlined Insurance Process

Viruses & Pathogens Cleaning

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

Packout and Contents Restoration

Fire, floods, storms and other events damage more than just your home or business. They can damage what’s inside it, everything from furniture and appliances to family heirlooms or important business documents. We immediately transport all contents to our secure storage and restoration facility where they’re inventoried, cleaned and repaired, and stored until they’re ready to return.

Document Restoration Services

When your home or business experiences water and fire damage, or perhaps mold or biohazard dangers, your documents may become compromised. Our document restoration service may help salvage your valued items, including;

  • Photograph restoration
  • Certificate restoration
  • Financial document restoration
  • Vital document restoration

Odor Removal Service

When your home or business is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.

  • Mold smell removal
  • Fire smoke odor removal
  • Cigarette and cigar smoke removal
  • Pet odors and more

Vandalism Cleanup and Graffiti Removal Service

When vandalism or graffiti strikes your home or business, our professionals are prepared to handle all levels of damage. Our professional team will arrive onsite and immediately begin the cleanup and restoration process. Our professionals remediate spray-painted graffiti from walls, and can also clean:

  • Driveway and walkway cleaning
  • Asphalt and concrete cleaning
  • Metal, masonry, brick, and stone cleaning
  • Glass, plastic, wood cleaning

What our
customers are saying

We had a terrible mess in our basement from a plumbing issue. Serv Pro came out and had the entire basement emptied and cleaned thoroughly in two days! Jose and his team worked incredibly hard to get this job completed and I am very grateful for the professional crew they sent our way!! Thank you again to Jose and his amazing crew!!

Jennifer Foley

Tonight I had the misfortune at my house, that needed professional help. I had the good fortune of meeting Teresita, John and Jose. They were all very friendly, polite and very efficient. The exceptional performance at setting all the equipment up in a timely manner was appreciated. I would recommend the company and the team members who were at my residence to night. Thank you.

Brian Perron

Jose was an excellent manager of the project. He, Claudia and Ruth arrived promptly and worked efficiently and diligently, and were amazingly detail-oriented. Always considerate, thoughtful, and engaging. Jose handled the ‘sink situation’ with exceptional courtesy and alacrity. The crew are each true professionals in their respective roles.

Marilyn Stolar

The company I am subcontracting for hired ServPro to complete some mold/water remediation at a commercial building I am performing work at in Windsor CT. Texi and Jose came out this morning, Saturday of Labor Day weekend. They worked their tails off all day until the job was completed, and it tuned out to be quite a larger job than we initially expected. Extremely hard workers and good communicators with great personalities. I would recommend them to anyone else in need of similar work. Thanks Texi, Jose, Rory and the whole crew!

Timothy Pelletier

I’ve used this franchise many times now. They are always very easy to deal with and quick to respond. Teresita and her crew have been wonderful to work with and very professional!

Brian Sattler

The workers worked continuously. They were very polite, and did a excellent job. I would highly recommend them.!!!!

Sm5475 Miller

Excellent work! JOSE & Nikko did a fabulous job cleaning sanitizing & Discouraging wildlife from Inhabiting our outdoor shed again THANK YOU! ! Sincerely,The Thibaults

Tom Thibault

Jose, Claudia, and Carlos were great with packing and unpacking our household goods. Very professional.

Matt Savage

Denise McPeck+ Amy want to compliment Teresita, Ashley, and Nico on a wonderful job they did on our basement!! They were very friendly, thorough, professional and informative, and we would absolutely recommend them to anyone anytime!!! Thanks again Denise and Amy

Amy McNaughton

About Us

Local Restoration Support That Feels Straightforward

A property problem has a way of turning a normal day into a list of questions. Who handles the water in the basement? What about smoke odor after a small fire? Is that musty smell coming from hidden moisture? SERVPRO helps homeowners, property managers, and business owners in Norwich sort through those next steps with practical cleanup and restoration services.

Our team handles water damage, fire damage, mold removal and remediation, storm cleanup, specialty cleaning, biohazard cleaning, packout services, and construction support. The goal is to explain the process clearly and focus on what your property needs, not bury you in jargon.

Built Around Local Property Needs

Norwich properties have plenty of variety, from older homes near the Leffingwell House Museum to apartments, storefronts, offices, and commercial spaces throughout Windham County. Older materials, lower-level storage, river-area humidity, and changing weather can all affect how damage spreads and how cleanup should be handled.

SERVPRO can help with:

  • Water extraction and drying
  • Smoke, soot, and odor cleanup
  • Mold remediation and containment
  • Storm damage restoration
  • Cleaning and repair support

A Clearer Path After Property Damage

Good restoration starts with careful communication. SERVPRO looks for visible damage, hidden moisture, affected materials, and belongings that may need attention.

For cleanup and restoration support in Norwich that feels organized, local, and easy to understand, contact SERVPRO to schedule service and learn how we can help restore comfort and confidence.

John O'Sullivan Jr, John K. O'Sullivan III, Kevin P. O'Sullivan
John O'Sullivan Jr, John K. O'Sullivan III, Kevin P. O'Sullivan
Owners of SERVPRO of Norwich and Windham County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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