Call: (860) 887-0447
John O'Sullivan Jr, John K. O'Sullivan III, Kevin P. O'Sullivan
John O'Sullivan Jr, John K. O'Sullivan III, Kevin P. O'Sullivan
Owners of SERVPRO of Norwich and Windham County

Meet Our Team

All it takes is one call to SERVPRO of Norwich and Windham County. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Norwich and Windham County
Our Google Reviews
(860) 887-0447
4.6
(86 reviews)
(860) 887-0447
Meet our Team. Here to Help 24/7
  • John , team member at SERVPRO of Norwich and Windham County

    John

    John has been with SERVPRO of Norwich for 6 years. He has a Bachelor’s degree in Business Admin from Eastern Connecticut State University. John has certifications in water damage restoration, applied structural drying, health and safety, OSHA 10, applied microbial remediation and trauma and crime scene clean up. His favorite part of working at SERVPRO of Norwich and Windham County is helping people in need. In his free time he likes to hang out with friends and race his race cars in CT, NY, NH and MA.

  • Tyler, team member at SERVPRO of Norwich and Windham County

    Tyler

    Tyler has been with SERVPRO of Norwich for 4 1/2 years. Tyler is certified in water damage restoration. His goal is to help our customers through any loss as quickly and as stress free as possible in their time of need. In his down time, he loves to travel as much as possible, ride dirt scooters, attend music festivals and he is an avid bowler.

  • Carlos , team member at SERVPRO of Norwich and Windham County

    Carlos

    Carlos is another long time employee of SERVPRO of Norwich, with 14 years of experience. He is certified in water damage restoration, fire restoration and job safety and health. Carlos is a crew chief, and likes to do water and fire damages. Carlos has run large commercial jobs and small residential jobs. In his free time Carlos likes to read books and spend time with his family.

  • Alfredo Navarro, team member at SERVPRO of Norwich and Windham County

    Alfredo Navarro

    Alfredo is a crew chief here at SERVPRO of Norwich. He has been with the company for 16 years and loves his job. Alfredo specializes in water damage, mold remediation and hard floor restorations. In his spare time he likes to play with his son and be with family.

  • Jorge Escalera, team member at SERVPRO of Norwich and Windham County

    Jorge Escalera

    Jorge has been with SERVPRO of Norwich for 11 years. He is a valuable team member, with experience in water damage, fire damage, and general cleanings. In his free time he likes to watch Netflix and fix cars. He is also technically advanced, and is good with computers.

  • Gerardo, team member at SERVPRO of Norwich and Windham County

    Gerardo

    Gerardo is SERVPRO of Norwich and Windham County's newest crew leader. He was worked here for 2 years. He is certified in water damage restoration. His favorite jobs are carpet cleanings and demolition work. In his spare time he like to relax at home with his family.

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What our
customers are saying

We had a terrible mess in our basement from a plumbing issue. Serv Pro came out and had the entire basement emptied and cleaned thoroughly in two days! Jose and his team worked incredibly hard to get this job completed and I am very grateful for the professional crew they sent our way!! Thank you again to Jose and his amazing crew!!

Jennifer Foley

Tonight I had the misfortune at my house, that needed professional help. I had the good fortune of meeting Teresita, John and Jose. They were all very friendly, polite and very efficient. The exceptional performance at setting all the equipment up in a timely manner was appreciated. I would recommend the company and the team members who were at my residence to night. Thank you.

Brian Perron

Jose was an excellent manager of the project. He, Claudia and Ruth arrived promptly and worked efficiently and diligently, and were amazingly detail-oriented. Always considerate, thoughtful, and engaging. Jose handled the ‘sink situation’ with exceptional courtesy and alacrity. The crew are each true professionals in their respective roles.

Marilyn Stolar

The company I am subcontracting for hired ServPro to complete some mold/water remediation at a commercial building I am performing work at in Windsor CT. Texi and Jose came out this morning, Saturday of Labor Day weekend. They worked their tails off all day until the job was completed, and it tuned out to be quite a larger job than we initially expected. Extremely hard workers and good communicators with great personalities. I would recommend them to anyone else in need of similar work. Thanks Texi, Jose, Rory and the whole crew!

Timothy Pelletier

I’ve used this franchise many times now. They are always very easy to deal with and quick to respond. Teresita and her crew have been wonderful to work with and very professional!

Brian Sattler

The workers worked continuously. They were very polite, and did a excellent job. I would highly recommend them.!!!!

Sm5475 Miller

Excellent work! JOSE & Nikko did a fabulous job cleaning sanitizing & Discouraging wildlife from Inhabiting our outdoor shed again THANK YOU! ! Sincerely,The Thibaults

Tom Thibault

Jose, Claudia, and Carlos were great with packing and unpacking our household goods. Very professional.

Matt Savage

Denise McPeck+ Amy want to compliment Teresita, Ashley, and Nico on a wonderful job they did on our basement!! They were very friendly, thorough, professional and informative, and we would absolutely recommend them to anyone anytime!!! Thanks again Denise and Amy

Amy McNaughton

About Us

Local Restoration Support That Feels Straightforward

A property problem has a way of turning a normal day into a list of questions. Who handles the water in the basement? What about smoke odor after a small fire? Is that musty smell coming from hidden moisture? SERVPRO helps homeowners, property managers, and business owners in Norwich sort through those next steps with practical cleanup and restoration services.

Our team handles water damage, fire damage, mold removal and remediation, storm cleanup, specialty cleaning, biohazard cleaning, packout services, and construction support. The goal is to explain the process clearly and focus on what your property needs, not bury you in jargon.

Built Around Local Property Needs

Norwich properties have plenty of variety, from older homes near the Leffingwell House Museum to apartments, storefronts, offices, and commercial spaces throughout Windham County. Older materials, lower-level storage, river-area humidity, and changing weather can all affect how damage spreads and how cleanup should be handled.

SERVPRO can help with:

  • Water extraction and drying
  • Smoke, soot, and odor cleanup
  • Mold remediation and containment
  • Storm damage restoration
  • Cleaning and repair support

A Clearer Path After Property Damage

Good restoration starts with careful communication. SERVPRO looks for visible damage, hidden moisture, affected materials, and belongings that may need attention.

For cleanup and restoration support in Norwich that feels organized, local, and easy to understand, contact SERVPRO to schedule service and learn how we can help restore comfort and confidence.

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John O'Sullivan Jr, John K. O'Sullivan III, Kevin P. O'Sullivan
John O'Sullivan Jr, John K. O'Sullivan III, Kevin P. O'Sullivan
Owners of SERVPRO of Norwich and Windham County

Services

About

Legal

General Contractor License: HIC 0620481
SERVPRO of Norwich and Windham County
390 W Thames Street
Norwich, CT 06360
Certificates

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024

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