Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Wausau we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
We had duct cleaning done and it was exceptional! Joshua and Jason were just incredible. We had previously gone through another company and it was very interesting to see how Serpro does it right comparatively. We couldn't be happier.
A pipe burst in my wall last November and flooded my whole house, which was definitely a bad time of year to be having to live in a hotel for a bit but the folks at Servpro of Wausau made it as painless as humanly possible!! Brett Nelson and crew were definitely easy to work with and even though I hope to never have to use them again personally, I would if I had to and I would highly recommend them to any of my friends or family!! Again, kudos to the entire Servpro of Wausau crew!!
Tristan was very helpful and you can tell he genuinely cares about what he does.
Eric was prompt, professional and courteous. He explained what he was doing all along the way and gave us confidence in his evaluation of the situation. I highly recommend him and the company he represents.
Very impressed with the information, helpfulness and service provided by Tracy (office) and Eric (Estimator). Very highly recommended!
A sewer backed up into our condominium’s central utility building and contaminated the walls, floor and critical equipment including water pipes and valves. This resulted in the shutdown of six units, three of which are expecting weekend guests. We called ServPro on the recommendation of our plumber and explained the urgency of the situation to Eric, their Project Estimator. He checked with Barry, part owner and Restoration Technician, who had several jobs lined up. Given our predicament, however, he made time for us and was on the job in two days. Thanks to ServPro our weekend plans are back on track.
We were so thankful to Josh, Tony, Tristan, Jason, Eric and Jordan for their fast and efficient response to our office flooding. They took a very overwhelming situation for us and walked us through the process with such reliable professionalism.
Wonderful service and very kind workers!!
Our home flooded back in April with the monsoon rains & storms. Servpro was able to come quickly and efficiently help us get the water out of our finished basement. Afterwards, we had some issues with billing & difference in pricing which I was quite upset about and was debating on giving a poorer review. HOWEVER talk about a company that went above and beyond to make it right. Logan was absolutely amazing and really helped get everything squared away correctly. Highly recommend them because of great service all around and also because they are a company that can admit and correct a wrong.
