Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Universal City / St. Hedwig we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
⭐️⭐️⭐️⭐️⭐️ I had a fantastic experience with SERVPRO and couldn't be more impressed with the level of service I received. The highlight of the experience was working with Noel. His knowledge, professionalism, and attention to detail immediately stood out. Instead of simply conducting an inspection and moving on, Noel took the time to educate me as a homeowner about mold, mold remediation, and the warning signs I should be aware of. He thoroughly walked me through his entire inspection process, clearly explaining what he was looking for, the areas that needed attention, and, just as importantly, the areas that were in great condition. His honesty and transparency gave me complete confidence in his assessment. What I appreciated most was that Noel genuinely cared about helping me understand the situation rather than trying to sell me something I didn't need. His expertise, patience, and willingness to answer every question provided me with real peace of mind. If you're looking for a company you can trust for mold inspections or remediation services, I highly recommend SERVPRO. Noel and his team exceeded my expectations, and they will absolutely be my first call for any future remediation needs. Outstanding service from start to finish! 👏👏👏
Great experience with Servpro. We had some water damage from recent rains. Noel was very professional and honest about everything. Definitely recommend them.
Noel was on time and very professional and knowledgeable about what is going on and what needs to be done. He Helped me understand what he was seeing and the process of what needs to be done as this is our first time dealing with this type of issue.
I experienced the most professional, competent and courteous service from the GREAT Servpro team of Campbell, Richard and Justin! These three professionals mitigated water damage in my home with expertise and thoroughness. This team of Servpro Experts deserve Top Recognition. They are a shining example of professional service! 5 STAR RATING!!!!!
Our experience with SERVPRO was great! Noel is an excellent representative! He explained the process clearly. He was very polite. He kindly explained terms. He made this process much easier and less stressful. Thanks SERVPRO! Thanks Noel!
Servpro of Universal City was incredibly responsive and helpful. They answered immediately, connected me with a mold expert right away, and scheduled a same-day inspection without any hassle. Noel provided the critical information I needed to properly assess the property and make a fair, informed offer. I really appreciated his professionalism, speed, and willingness to help on short notice. I plan to hire them for the mitigation highly recommend this team!
I had a fire in my home. I was overwhelmed and stressed. Noel from Serv Pro made the whole experience stressless. He communicated the whole process. Kept me up on what was going on as the work was being done. Very helpful and informative. The rest of crew were very nice too. I would recommend Serv Pro with confidence to anyone.
We woke up to 2-3 inches of water that flooded our entire bottom floor. This day was the day that Bad winter weather was closing in. We started calling business to come help us. Servpro was the only business that said they would come to the house. Micheal Vela with Servpro arrived. He worked with precis focus and urgency that my husband and I immediately felt that we were in good hands. He worked with professionalism and calmness. He was our Super Herpo during this devasted time. We are so Grateful for him and the ladies Janet and AdriAnna in the office we're very nice and professional. They answered the phone during our emergency at the same time San Antonio was expecting winter lock down weather. I would recommend to anyone needing exceptional work down. Thank you Servpro!!,
They were professional and did a great clean up job
