Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Your Local Fire Restoration Company
Fire damage can be devastating. But rest assured, our team of professionals will take the necessary precautions to help safely restore your property to pre-fire condition.
- Emergency Services 24/7: Our professionals are ready to respond 24/7, including on holidays. Our customer-focused professionals will assess the fire damage to your business, commercial, or residential property.
Insurance Claim Process: Our team will help you navigate the insurance claim process and coordinate the necessary paperwork for a quicker, easier experience.
Residential and Commercial Services: Our professionals have the skills, expertise, and equipment to properly restore your residential or commercial property.
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Soot and Odor Inspections
A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
Odor Removal
When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more
Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Universal City / St. Hedwig is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
What our
customers are saying
⭐️⭐️⭐️⭐️⭐️ I had a fantastic experience with SERVPRO and couldn't be more impressed with the level of service I received. The highlight of the experience was working with Noel. His knowledge, professionalism, and attention to detail immediately stood out. Instead of simply conducting an inspection and moving on, Noel took the time to educate me as a homeowner about mold, mold remediation, and the warning signs I should be aware of. He thoroughly walked me through his entire inspection process, clearly explaining what he was looking for, the areas that needed attention, and, just as importantly, the areas that were in great condition. His honesty and transparency gave me complete confidence in his assessment. What I appreciated most was that Noel genuinely cared about helping me understand the situation rather than trying to sell me something I didn't need. His expertise, patience, and willingness to answer every question provided me with real peace of mind. If you're looking for a company you can trust for mold inspections or remediation services, I highly recommend SERVPRO. Noel and his team exceeded my expectations, and they will absolutely be my first call for any future remediation needs. Outstanding service from start to finish! 👏👏👏
Great experience with Servpro. We had some water damage from recent rains. Noel was very professional and honest about everything. Definitely recommend them.
Noel was on time and very professional and knowledgeable about what is going on and what needs to be done. He Helped me understand what he was seeing and the process of what needs to be done as this is our first time dealing with this type of issue.
I experienced the most professional, competent and courteous service from the GREAT Servpro team of Campbell, Richard and Justin! These three professionals mitigated water damage in my home with expertise and thoroughness. This team of Servpro Experts deserve Top Recognition. They are a shining example of professional service! 5 STAR RATING!!!!!
Our experience with SERVPRO was great! Noel is an excellent representative! He explained the process clearly. He was very polite. He kindly explained terms. He made this process much easier and less stressful. Thanks SERVPRO! Thanks Noel!
Servpro of Universal City was incredibly responsive and helpful. They answered immediately, connected me with a mold expert right away, and scheduled a same-day inspection without any hassle. Noel provided the critical information I needed to properly assess the property and make a fair, informed offer. I really appreciated his professionalism, speed, and willingness to help on short notice. I plan to hire them for the mitigation highly recommend this team!
I had a fire in my home. I was overwhelmed and stressed. Noel from Serv Pro made the whole experience stressless. He communicated the whole process. Kept me up on what was going on as the work was being done. Very helpful and informative. The rest of crew were very nice too. I would recommend Serv Pro with confidence to anyone.
We woke up to 2-3 inches of water that flooded our entire bottom floor. This day was the day that Bad winter weather was closing in. We started calling business to come help us. Servpro was the only business that said they would come to the house. Micheal Vela with Servpro arrived. He worked with precis focus and urgency that my husband and I immediately felt that we were in good hands. He worked with professionalism and calmness. He was our Super Herpo during this devasted time. We are so Grateful for him and the ladies Janet and AdriAnna in the office we're very nice and professional. They answered the phone during our emergency at the same time San Antonio was expecting winter lock down weather. I would recommend to anyone needing exceptional work down. Thank you Servpro!!,
They were professional and did a great clean up job
