SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Universal City / St. Hedwig
Our Google Reviews
(210) 610-6800
4.9
(79 reviews)

Service Areas

Universal City, TX | Live Oak, TX | Windcrest, TX | St. Hedwig, TX

Why Choose SERVPRO for Biohazard Cleaning Services?

SERVPRO of Universal City / St. Hedwig offer services such as fire and water restoration, along with other services that include residential cleaning and commercial cleaning. Although these services are more well-known than others, there is another service that we offer that many people may not be aware of, and that is bio-hazard cleanup. Backups of sewage bring in microorganisms that are harmful to a piece of property. SERVPRO of Universal City / St. Hedwig makes sure to remove the sewage, contaminants, and moisture, and help make sure that the property is disinfected and cleaned. We are committed to making sure that you are aware of our many services that we offer.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

⭐️⭐️⭐️⭐️⭐️ I had a fantastic experience with SERVPRO and couldn't be more impressed with the level of service I received. The highlight of the experience was working with Noel. His knowledge, professionalism, and attention to detail immediately stood out. Instead of simply conducting an inspection and moving on, Noel took the time to educate me as a homeowner about mold, mold remediation, and the warning signs I should be aware of. He thoroughly walked me through his entire inspection process, clearly explaining what he was looking for, the areas that needed attention, and, just as importantly, the areas that were in great condition. His honesty and transparency gave me complete confidence in his assessment. What I appreciated most was that Noel genuinely cared about helping me understand the situation rather than trying to sell me something I didn't need. His expertise, patience, and willingness to answer every question provided me with real peace of mind. If you're looking for a company you can trust for mold inspections or remediation services, I highly recommend SERVPRO. Noel and his team exceeded my expectations, and they will absolutely be my first call for any future remediation needs. Outstanding service from start to finish! 👏👏👏

jacob rowan

Great experience with Servpro. We had some water damage from recent rains. Noel was very professional and honest about everything. Definitely recommend them.

Joshua Koch

Noel was on time and very professional and knowledgeable about what is going on and what needs to be done. He Helped me understand what he was seeing and the process of what needs to be done as this is our first time dealing with this type of issue.

F Cova

I experienced the most professional, competent and courteous service from the GREAT Servpro team of Campbell, Richard and Justin! These three professionals mitigated water damage in my home with expertise and thoroughness. This team of Servpro Experts deserve Top Recognition. They are a shining example of professional service! 5 STAR RATING!!!!!

Everett Clark

Our experience with SERVPRO was great! Noel is an excellent representative! He explained the process clearly. He was very polite. He kindly explained terms. He made this process much easier and less stressful. Thanks SERVPRO! Thanks Noel!

Margaret Kondoff

Servpro of Universal City was incredibly responsive and helpful. They answered immediately, connected me with a mold expert right away, and scheduled a same-day inspection without any hassle. Noel provided the critical information I needed to properly assess the property and make a fair, informed offer. I really appreciated his professionalism, speed, and willingness to help on short notice. I plan to hire them for the mitigation highly recommend this team!

Camisha Taninga Morrison

I had a fire in my home. I was overwhelmed and stressed. Noel from Serv Pro made the whole experience stressless. He communicated the whole process. Kept me up on what was going on as the work was being done. Very helpful and informative. The rest of crew were very nice too. I would recommend Serv Pro with confidence to anyone.

Clarice

We woke up to 2-3 inches of water that flooded our entire bottom floor. This day was the day that Bad winter weather was closing in. We started calling business to come help us. Servpro was the only business that said they would come to the house. Micheal Vela with Servpro arrived. He worked with precis focus and urgency that my husband and I immediately felt that we were in good hands. He worked with professionalism and calmness. He was our Super Herpo during this devasted time. We are so Grateful for him and the ladies Janet and AdriAnna in the office we're very nice and professional. They answered the phone during our emergency at the same time San Antonio was expecting winter lock down weather. I would recommend to anyone needing exceptional work down. Thank you Servpro!!,

yvonne Clouser

They were professional and did a great clean up job

vonciel burton

About Us

The stress and worry that come with a fire or water damage and the inconvenience it causes to your life and home or company are things that SERVPRO of Universal City/St. Hedwig is familiar with. Our aim is to minimise the disruption to your life and make it "Like it never ever occurred" as quickly as possible.

The cleansing and restoration of residential and commercial property after a fire, smoke, or water damage is a specialty of SERVPRO of Universal City/St. Hedwig. 

Additionally, SERVPRO of Universal City/St. Hedwig can remove mould and mildew from your residence or place of business.

Our team has extensive training in repairing property damage. You can be guaranteed that our personnel has the skills necessary to repair your property thanks to initial and continuous training at the SERVPRO corporate training facility and regular IICRC industry certification. No damage is too big or too small for SERVPRO of Universal City/St. Hedwig thanks to a nationwide network of qualified franchises.


If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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