Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Hermitage / Donelson
Our Google Reviews
(615) 885-3906
4.8
(81 reviews)

Service Areas

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Hermitage / Donelson we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Yeimy, Mariangel and Marianne were absolutely incredible. Total ALL STARS! The ladies were professional and through. I was THIS close to being done with ServPro. They were able to rehabilitate my confidence that ServPro was competent to complete the remediation project. This is the remediation component of an insurance claim. The ladies outworked the precious 3 teams that came out. I applaud Yeimy's communication skills. The other teams did pop-up visits and would call saying they were 10 minutes away. Several times they said they'd be back the next day and never showed then would call 2 days later wanting to pop-in. Totally unprofessional. Yiemy's team was the complete opposite and communicated the plan of action and more importantly followed through. I'm not sure what the pay structure is but this team deserves a percentage of this project! Without them rehabbing my confidence I DEFITINETLY would not have considered ServPro for the restoration component. You have a team of All Stars take care of them!

Jerod Tolson

Had a minor flood in our basement, but ServePro was super responsive and professional, providing great equipment and expertise to help us remedy the situation quickly and effectively! Thank you Rob!!

William Koellein

Roddy and Heath were of great help to us in a time of need! This team is super responsive and professional. 10/10 will be recommending in the future. Thank you!

t

SERVPRO of Hermitage/Donelson truly came through for our family. We were having repair work done on the house and the dust was visible in the air, starting to cause breathing problems for our kids! The SERVPRO of Hermitage/Donelson air scrubber made a huge difference for us that was nearly immediate. Our kids slept without coughing that night and our indoor air quality just kept improving over the time we used it. Thank you!

Ethan Dunham

(Translated by Google) Excellent service, meticulous, and very organized. I'm very satisfied with their work; they are responsible and punctual. They are Yeimy Saenz, Mariangel Infante, and Maryan Camarco. (Original) Buen servicio, cuidado y muy ordenadas. Muy satisfecha con su trabajo son responsables y puntuales ellas son Yeimy Saenz, Mariangel Infante y Maryan Camarco.

Eliser Rincón

Great experience with Servpro. Starting with Matt Seay who came out and inspected our home after we had a couple of leaks. He was professional and friendly. Yesi Jaimes and Maryan Camargo came out soon after and took care of the issues that Matt identified. They were both very friendly and did a great job. Though they were removing sections of drywall, they left the place cleaner than when they arrived. Very happy with the service provided. Servpro has some good employees working for them.

Jordan Vos

Yesi and Mariam were great and very prompt during our emergency.

JR Keen

Servpro has been great to work with! Anna is so helpful!

Lee Beasley

Yessi and Mariam did an excellent job with the mitigation of our water damage. They were quick and professional. Would definitely ask for them again if we ever had a need.

Lisa Litherland

About Us

Absolutely no one can be completely ready for when a disaster strikes their home or business, and that is the case for fire damage, water damage, storm damage, or any other such disaster. All you can do is be as prepared as possible, and SERVPRO of Hermitage/ Donelson understands the stress and concerns that come with a disaster restoration project better than anyone, and our primary goal is to minimize the pain and confusion to your life and work and to make it "Like it never even happened."

Here at SERVPRO of Hermitage/Donelson in the greater Nashville area, we specialize in all aspects of the cleanup and restoration of residential and commercial property after any level of fire damage, water damage, or any other such disaster. These services also include the mitigation of mold growth and mildew from your home or business following exposure to water damage.

Once the damage has been mitigated, the next step is property restoration, and here at SERVPRO of Hermitage/ Donelson, our staff is highly trained in this area. Through the use of initial and ongoing training at SERVPRO’s corporate training facility as well as the inclusion of regular IICRC-industry certification, you can relax with the knowledge that everyone on our staff is well equipped with the knowledge and skills to best restore your property to its pre-damage state. We are also very proud to say that we are one of only 17 businesses recognized in the state of TN as a Hire Vets Medallion Award recipient.

Here at SERVPRO of Hermitage/ Donelson, no damage is too large or too small. Contact us today to schedule our services for your home or commercial property!

Transparency in Coverage link: https://www.cigna.com/legal/compliance/machine-readable-files

Robert M. & Jessica L. Dixon
Robert M. & Jessica L. Dixon
Owners of SERVPRO of Hermitage / Donelson

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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