SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Hermitage / Donelson
Our Google Reviews
(615) 885-3906
4.8
(81 reviews)

Service Areas

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Yeimy, Mariangel and Marianne were absolutely incredible. Total ALL STARS! The ladies were professional and through. I was THIS close to being done with ServPro. They were able to rehabilitate my confidence that ServPro was competent to complete the remediation project. This is the remediation component of an insurance claim. The ladies outworked the precious 3 teams that came out. I applaud Yeimy's communication skills. The other teams did pop-up visits and would call saying they were 10 minutes away. Several times they said they'd be back the next day and never showed then would call 2 days later wanting to pop-in. Totally unprofessional. Yiemy's team was the complete opposite and communicated the plan of action and more importantly followed through. I'm not sure what the pay structure is but this team deserves a percentage of this project! Without them rehabbing my confidence I DEFITINETLY would not have considered ServPro for the restoration component. You have a team of All Stars take care of them!

Jerod Tolson

Had a minor flood in our basement, but ServePro was super responsive and professional, providing great equipment and expertise to help us remedy the situation quickly and effectively! Thank you Rob!!

William Koellein

Roddy and Heath were of great help to us in a time of need! This team is super responsive and professional. 10/10 will be recommending in the future. Thank you!

t

SERVPRO of Hermitage/Donelson truly came through for our family. We were having repair work done on the house and the dust was visible in the air, starting to cause breathing problems for our kids! The SERVPRO of Hermitage/Donelson air scrubber made a huge difference for us that was nearly immediate. Our kids slept without coughing that night and our indoor air quality just kept improving over the time we used it. Thank you!

Ethan Dunham

(Translated by Google) Excellent service, meticulous, and very organized. I'm very satisfied with their work; they are responsible and punctual. They are Yeimy Saenz, Mariangel Infante, and Maryan Camarco. (Original) Buen servicio, cuidado y muy ordenadas. Muy satisfecha con su trabajo son responsables y puntuales ellas son Yeimy Saenz, Mariangel Infante y Maryan Camarco.

Eliser Rincón

Great experience with Servpro. Starting with Matt Seay who came out and inspected our home after we had a couple of leaks. He was professional and friendly. Yesi Jaimes and Maryan Camargo came out soon after and took care of the issues that Matt identified. They were both very friendly and did a great job. Though they were removing sections of drywall, they left the place cleaner than when they arrived. Very happy with the service provided. Servpro has some good employees working for them.

Jordan Vos

Yesi and Mariam were great and very prompt during our emergency.

JR Keen

Servpro has been great to work with! Anna is so helpful!

Lee Beasley

Yessi and Mariam did an excellent job with the mitigation of our water damage. They were quick and professional. Would definitely ask for them again if we ever had a need.

Lisa Litherland

About Us

Absolutely no one can be completely ready for when a disaster strikes their home or business, and that is the case for fire damage, water damage, storm damage, or any other such disaster. All you can do is be as prepared as possible, and SERVPRO of Hermitage/ Donelson understands the stress and concerns that come with a disaster restoration project better than anyone, and our primary goal is to minimize the pain and confusion to your life and work and to make it "Like it never even happened."

Here at SERVPRO of Hermitage/Donelson in the greater Nashville area, we specialize in all aspects of the cleanup and restoration of residential and commercial property after any level of fire damage, water damage, or any other such disaster. These services also include the mitigation of mold growth and mildew from your home or business following exposure to water damage.

Once the damage has been mitigated, the next step is property restoration, and here at SERVPRO of Hermitage/ Donelson, our staff is highly trained in this area. Through the use of initial and ongoing training at SERVPRO’s corporate training facility as well as the inclusion of regular IICRC-industry certification, you can relax with the knowledge that everyone on our staff is well equipped with the knowledge and skills to best restore your property to its pre-damage state. We are also very proud to say that we are one of only 17 businesses recognized in the state of TN as a Hire Vets Medallion Award recipient.

Here at SERVPRO of Hermitage/ Donelson, no damage is too large or too small. Contact us today to schedule our services for your home or commercial property!

Transparency in Coverage link: https://www.cigna.com/legal/compliance/machine-readable-files

Robert M. & Jessica L. Dixon
Robert M. & Jessica L. Dixon
Owners of SERVPRO of Hermitage / Donelson

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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