Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Portage County
Our Google Reviews
(330) 677-4483
4.9
(66 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage Cleanup and Restoration will be needed to help get your home or business back to normal in Portage County after a horrible devastation. SERVPRO has all the equipment and training needed to get these problems taken care of. Water from sewer system backups should be considered very dangerous; SERVPRO will help get it taken care in no time. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness, do not true to mess with it yourself. You will want to have a professional help you with these issues.  Special training and equipment is necessary to safely clean this type of contamination.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

They did a great job. Couldn't tell there was water in the crawl space. Thank you

David Slagle

Professional and courteous and timely. Everything was explained and answered all my questions. Mike was the tech here and accommodated us well.

Bev Weaver

Excellent service from the very 1st call. Professional. The 2 men who were here, great guys! Everyday, they left my home clean. Will definitely recommend them again to anyone.

Holly Hansen

Most satisfactory. Excellent work by Traci Zemba-Balzer organizing invoices and payment receipts. Thanks too to Eric. . .

Peter Holman

Their speedy service was much appreciated.

Pat Decano

Chad and every crew member were kind, super efficient and answered all my questions. Everyone has been a pleasure to work with. The best! Kathy-Aurora, OH

Kathy Oliver

ServPro's workers were efficient, careful, and friendly. They explained what they were doing, quickly informed me of all changes, and were respectful of property. They gave clear answers all my questions. I felt comfortable with them in my house.

David

After a basement flood, ServePro showed up the same day I called for help. The guys, especially Mike, were so helpful, on time, and kept us updated on every detail of the clean up. I would highly recommend ServePro if a disaster were to ever happen in your home.

Kellie Kapusta 330-388-9905

After our dog was sprayed by a skunk, we reached out to Servpro for help, and we’re so glad we did. I spoke with Jacqueline, who was extremely knowledgeable, helpful, and easy to communicate with. She stayed in touch regularly and was very accessible throughout the entire process. Jacqueline was also incredibly accommodating, working around both my wife’s and my schedule to make things as convenient as possible. The team that came out to perform the fogging service was professional, courteous, and efficient. They made a frustrating situation much easier to deal with. I wouldn’t hesitate to use Servpro again if I ever need their services in the future. Highly recommend!

Matt Less

About Us

WHY SERVPRO OF PORTAGE COUNTY

As a premier choice of water damage and fire damage restoration services since 1987, SERVPRO of Portage County is committed to serving our local community when disaster strikes. Our experienced SERVPRO of Portage County team understands the stress and worry that comes with a fire or water damage and the disruption it causes your life or business. Our crews are available 24/7, 365 days a year including weekends and major holidays

Our team is a highly trained and dedicated to helping serve the needs of our customers and assist with minimizing the interruption.  Our franchise has been in business for over 30 years, and we specializes in the cleanup and restoration of residential and commercial property.   You can be confident that our service technicians have the knowledge to restore your property.

WHAT WE DO

  • Residential & Commercial Water damage (sewage back up, broken pipes, flood damage, sump pump failures, etc)
  • Fire Restoration (electrical fires, protein fires, deodorization, content restoration, etc)
  • Full Service Reconstruction Services – residential or commercial
  • Mold Remediation
  • Bio-hazard and crime scene cleaning services
  • Commercial cleaning projects
  • Commercial Emergency Preparedness Plans – SERVPRO Emergency READY Profile

OUR PEOPLE

All projects are managed by technicians that are trained and professionally certified by the IICRC. Special industry certifications for structural drying and commercial drying allow our technicians to confidently handle larger projects. We support continuous and ongoing training to assure that our staff is equipped with the knowledge to restore your property. We value service, honesty, and mutual respect and strive to better the lives of the people we serve.  We are so proud of our service team; they are our everyday heroes, working tirelessly to return piece of mind to our customers.

WHY CHOOSE SERVPRO

With a nationwide system of qualified franchises and SERVPRO’s Large Loss Division, no damage is too large or too small for SERVPRO of Portage County. SERVPRO is the cleaning and restoration brand you know and trust. 

Bruce & Terri Johnson
Bruce & Terri Johnson
Owners of SERVPRO of Portage County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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