Bruce & Terri Johnson
Bruce & Terri Johnson
Owners of SERVPRO of Portage County

About Us

SERVPRO of Portage County is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.

Here to Help® 24/7

SERVPRO of Portage County
Our Google Reviews
(330) 677-4483
4.9
(66 reviews)

About Us

WHY SERVPRO OF PORTAGE COUNTY

As a premier choice of water damage and fire damage restoration services since 1987, SERVPRO of Portage County is committed to serving our local community when disaster strikes. Our experienced SERVPRO of Portage County team understands the stress and worry that comes with a fire or water damage and the disruption it causes your life or business. Our crews are available 24/7, 365 days a year including weekends and major holidays

Our team is a highly trained and dedicated to helping serve the needs of our customers and assist with minimizing the interruption.  Our franchise has been in business for over 30 years, and we specializes in the cleanup and restoration of residential and commercial property.   You can be confident that our service technicians have the knowledge to restore your property.

WHAT WE DO

  • Residential & Commercial Water damage (sewage back up, broken pipes, flood damage, sump pump failures, etc)
  • Fire Restoration (electrical fires, protein fires, deodorization, content restoration, etc)
  • Full Service Reconstruction Services – residential or commercial
  • Mold Remediation
  • Bio-hazard and crime scene cleaning services
  • Commercial cleaning projects
  • Commercial Emergency Preparedness Plans – SERVPRO Emergency READY Profile

OUR PEOPLE

All projects are managed by technicians that are trained and professionally certified by the IICRC. Special industry certifications for structural drying and commercial drying allow our technicians to confidently handle larger projects. We support continuous and ongoing training to assure that our staff is equipped with the knowledge to restore your property. We value service, honesty, and mutual respect and strive to better the lives of the people we serve.  We are so proud of our service team; they are our everyday heroes, working tirelessly to return piece of mind to our customers.

WHY CHOOSE SERVPRO

With a nationwide system of qualified franchises and SERVPRO’s Large Loss Division, no damage is too large or too small for SERVPRO of Portage County. SERVPRO is the cleaning and restoration brand you know and trust. 

Certifications

  • ASD - Applied Structural Drying Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • RRT - Carpet Repair & Reinstallation Technician
  • IICRC Certified Firm
  • FSRT - Fire & Smoke Damage Restoration Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • CCT - Carpet Cleaning Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician
  • ECTP - Employee Certification Training Program
  • HST - Health and safety Technician
  • SCT - Subrogation Claims Training
  • OCT - Odor Control Technician
  • RCT - Rug Cleaning Technician
  • CMT - Commercial Carpet Maintenance Technician
  • FCT - Floor Care (Hard Surfaces) Technician
  • AMRT - Applied Microbial Remediation Technician
  • LCT - Leather Cleaning Technician

Payment Info

The following cards are accepted:

What our
customers are saying

They did a great job. Couldn't tell there was water in the crawl space. Thank you

David Slagle

Professional and courteous and timely. Everything was explained and answered all my questions. Mike was the tech here and accommodated us well.

Bev Weaver

Excellent service from the very 1st call. Professional. The 2 men who were here, great guys! Everyday, they left my home clean. Will definitely recommend them again to anyone.

Holly Hansen

Most satisfactory. Excellent work by Traci Zemba-Balzer organizing invoices and payment receipts. Thanks too to Eric. . .

Peter Holman

Their speedy service was much appreciated.

Pat Decano

Chad and every crew member were kind, super efficient and answered all my questions. Everyone has been a pleasure to work with. The best! Kathy-Aurora, OH

Kathy Oliver

ServPro's workers were efficient, careful, and friendly. They explained what they were doing, quickly informed me of all changes, and were respectful of property. They gave clear answers all my questions. I felt comfortable with them in my house.

David

After a basement flood, ServePro showed up the same day I called for help. The guys, especially Mike, were so helpful, on time, and kept us updated on every detail of the clean up. I would highly recommend ServePro if a disaster were to ever happen in your home.

Kellie Kapusta 330-388-9905

After our dog was sprayed by a skunk, we reached out to Servpro for help, and we’re so glad we did. I spoke with Jacqueline, who was extremely knowledgeable, helpful, and easy to communicate with. She stayed in touch regularly and was very accessible throughout the entire process. Jacqueline was also incredibly accommodating, working around both my wife’s and my schedule to make things as convenient as possible. The team that came out to perform the fogging service was professional, courteous, and efficient. They made a frustrating situation much easier to deal with. I wouldn’t hesitate to use Servpro again if I ever need their services in the future. Highly recommend!

Matt Less

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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