Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Northwest Brooklyn
Our Google Reviews
(718) 522-4400
4.7
(125 reviews)

Service Areas

Brooklyn, NY | Williamsburg, NY | Sunset Park, NY | Borough Park, NY | Bay Ridge, NY | Park Slope, NY | Prospect Park, NY | Greenpoint, NY | Ditmas Park, NY | Windsor Terrace, NY | Brooklyn Heights, NY | Carroll Gardens, NY | Cobble Hill, NY

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Northwest Brooklyn we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Highly recommend for anyone dealing with smoke damage. Kristen was fantastic coordinating everything from start to finish with clear communication and working with me to understand what's next. Caesar and Alex led the cleaning and did an amazing job restoring our home; they were professional, hardworking, and treated our space with real care. So grateful to this team for making a stressful situation easier.

Ethan Shaw

The Team from SERVPRO did an outstanding job removing water from a leak caused by a damaged pipe. The workers were very professional and polite and kept me informed about each step in the process. I would highly recommend them.

Catherine Morrissey

After a leak, we called Servepro who made me realize why they are the Pros. Ronnie, Andri and Ceaser (+team) were absolute rockstars. They were thorough, diligent, patient, respectful. The communication was first class and they were keen to make sure I was happy at every stage. No one wants to have to use these guys, but i glad i did.

Ed Hellaby

Good work, great help!

Philipp Kats

After the bodega next door caught on fire at 3 a.m., my apartment was filled with smoke and soot. I’d never experienced a fire like this. I had no idea where to begin. Someone suggested I call Cesar at ServPro. They said he’d be willing to answer any questions I had about next steps and would coordinate directly with my insurance. He picked up on the first ring. During our conversation, Cesar gave me his personal phone number and said I could call or text with any questions I had in the coming days. He was clear and professional while also being incredibly empathetic to how overwhelming this must be. It was stunning to be met with so much compassion and patience as I tried to understand when I could return home, what items would be deemed unsalvageable, how long it would take for the surfaces to be cleaned and the air to be safe to breathe, etc. When my insurance heard who I was in contact with, they, too, were enthusiastic. “ServPro is great!” In the end ServPro was kind, diligent, speedy, and thorough at every step. I cannot recommend Cesar, Diego, Kristen, and the entire team enough. There’s no one better to guide you through the aftermath of a fire. I’m so happy to be home, and there’s not an ounce of smoke scent or lingering soot. Thank you, ServPro, for turning a scary and experience into a safe and optimistic return.

Shayna Fowler

From my first phone encounter with Kristen, who was professional and reassuring, just when I needed that after my basement was flooded with waste water, to meeting Cesar Chai, the Project Manager, also professional, cordial and reassuring, as well as clear about each step of the way, answering my questions with great patience even when I asked the same thing a couple of times, to the four workers under Cesar's supervision (also professional, careful with my belongings, hardworking and congenial) who spent a full day cleaning out my basement, removing ruined stuff, then disinfecting and drying the whole area, EVERYTHING WAS PERFECT. Thank you!

Karen Kauffmann

Overall, excellent team individual care of the work promptness and reliability. They also gave grade advice and mitigated the mold and water removal from my apartment, A+.

Ruth Browne

They did moisture readings in our home and were very thorough

Toast

This team of Peter and Ronnie was incredible. They were thorough, efficient and meticulous in their approach explaining every detail of what they needed to do and what they did. They arrived on time were extremely neat and cleaned up everything at the end of the day. I had a complicated custom set of cabinets that they tried to preserve for me. Ronnie led the day team under Peter’s direction and they made a great combo. I couldn’t have asked for better service. They get an A+.

Ruth Browne

About Us

There is undeniable devastation and overwhelmed feeling that can accompany widespread damages after a disaster strikes your Brooklyn area home or business. We are a team that works as hard to put our customers at peace with the work that must get done as we do at restoring these structures. We have skilled technicians accredited through the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) in almost every facet of the restoration industry. Our professionals can respond quickly and confidently to water, fire, mold, storm, and flood losses that affect area properties. 

We are proud New Yorkers – and our entire team, including our owner Rob Allen, grew up and continue to live in the communities we serve. With thousands and thousands of properties that depend on our fast response and our credibility, we waste no time in keeping the employees that are trustworthy, dependable, and willing to grow and learn our industry. We have background checks for every employee, even our owner. We want to earn your trust, and that begins with a foundation of honesty and integrity. We are straight shooters like you should expect – meaning that we are only going to suggest the services and the restoration that your home, apartment, or office needs. 

Because some disasters leave your home in dire need of multiple types of restoration and recovery, having a team like our SERVPRO professionals qualified to help in these areas can save both time and money. We have a division of licensed general contractors that can perform controlled demolition, emergency board-up and tarping services, and full-scale reconstruction and remodeling to your precise specifications. 

15 Years of Family-Driven Emergency Response

At SERVPRO Team Allen, every emergency call is more than just a service request – it's a family reaching out for help during their most challenging moments. Since 2010, our journey from a single location to six thriving franchises across New York, including Manhattan, Queens, and surrounding boroughs, tells a story of dedication, growth, and unwavering commitment to our community.

The heart of our operation, led by Robert Allen and Mariangela Allen, beats with a simple truth: when disaster strikes, families need more than just technical expertise – they need a partner who understands the emotional weight of property damage. Our team's rapid response philosophy isn't just about quick action; it's about bringing peace of mind and professional solutions to every water, fire, mold, or asbestos challenge we face.

What truly defines us isn't just the thousands of properties we've restored – it's the relationships we've built along the way. Our team culture thrives on regular gatherings, from morning breakfasts to team BBQs, fostering an environment where exceptional service meets genuine care. This family-first approach has been our cornerstone since day one.

As we approach our 15th anniversary in 2025, we're reminded of how far we've come. Robert and Marie's story – celebrating 25 years of marriage, watching their oldest sons forge their paths at University of Alabama while their younger children attend schools in Queens and Manhattan – mirrors the growth and resilience we help our clients discover every day.

Available 24/7, SERVPRO Team Allen remains committed to being the neighbor you can count on when emergencies arise. Because in New York, we're more than just a restoration company – we're family taking care of family.

There is always something we can do to help make Brooklyn and its surrounding areas a little better. We stay actively involved with organizations like the American Red Cross, the Lion’s Club, Catholic Charities, and other drives and charities reaching out a helping hand to those who need it most. No matter how we can help, you can count on us. 

Owner of SERVPRO of Northwest Brooklyn

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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