SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Northwest Brooklyn
Our Google Reviews
(718) 522-4400
4.7
(125 reviews)

Service Areas

Brooklyn, NY | Williamsburg, NY | Sunset Park, NY | Borough Park, NY | Bay Ridge, NY | Park Slope, NY | Prospect Park, NY | Greenpoint, NY | Ditmas Park, NY | Windsor Terrace, NY | Brooklyn Heights, NY | Carroll Gardens, NY | Cobble Hill, NY

Why Choose SERVPRO for Biohazard Cleaning Services?

Do You Need Biohazard Cleaning?  

Cleaning up after biohazardous scenarios requires some ofo the most experienced and educated restoration professionals in the business. As a preferred insurance work provider and general contractor, we offer a comprehensive solution to repair, restore, and clean your home or business when you need help with:

  • Biohazard cleaning company
  • Crime scene cleanup
  • Disinfecting companies
  • Rodent clean up services
  • Hoarder cleaners
  • Hazmat companies
  • Sewage cleanup
  • Biohazard remediation

What is Involved with Crime Scene Clean Up? 

Post-crime and trauma cleaning is one of the most challenging scenarios for our technicians. From residues and chemicals used in the police investigation to organic matter, infectious material, and bloodborne pathogenic threats, we fixate on thorough cleaning that sets our technicians apart from other restoration teams. 

Hoarder Cleaner Services 

We are only a phone call away for focused and attentive cleaning and restoration in hoarding situations that could damage your home. Hoarding requires biohazard remediation from our experienced roster of technicians. From the safe removal and discarding of hoarded materials to how we can disinfect and sanitize surfaces impacted, we exceed our customers' high expectations in these circumstances.

Do You Need Professional Sewage Cleanup?

Our technicians appreciate how threatening contamination can be when sewage backup occurs. We have disinfecting practices that can help to return your home to preloss condition as quickly as possible. You can count on our SERVPRO team to address these biohazardous microbes and microorganisms to protect the house. 

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Highly recommend for anyone dealing with smoke damage. Kristen was fantastic coordinating everything from start to finish with clear communication and working with me to understand what's next. Caesar and Alex led the cleaning and did an amazing job restoring our home; they were professional, hardworking, and treated our space with real care. So grateful to this team for making a stressful situation easier.

Ethan Shaw

The Team from SERVPRO did an outstanding job removing water from a leak caused by a damaged pipe. The workers were very professional and polite and kept me informed about each step in the process. I would highly recommend them.

Catherine Morrissey

After a leak, we called Servepro who made me realize why they are the Pros. Ronnie, Andri and Ceaser (+team) were absolute rockstars. They were thorough, diligent, patient, respectful. The communication was first class and they were keen to make sure I was happy at every stage. No one wants to have to use these guys, but i glad i did.

Ed Hellaby

Good work, great help!

Philipp Kats

After the bodega next door caught on fire at 3 a.m., my apartment was filled with smoke and soot. I’d never experienced a fire like this. I had no idea where to begin. Someone suggested I call Cesar at ServPro. They said he’d be willing to answer any questions I had about next steps and would coordinate directly with my insurance. He picked up on the first ring. During our conversation, Cesar gave me his personal phone number and said I could call or text with any questions I had in the coming days. He was clear and professional while also being incredibly empathetic to how overwhelming this must be. It was stunning to be met with so much compassion and patience as I tried to understand when I could return home, what items would be deemed unsalvageable, how long it would take for the surfaces to be cleaned and the air to be safe to breathe, etc. When my insurance heard who I was in contact with, they, too, were enthusiastic. “ServPro is great!” In the end ServPro was kind, diligent, speedy, and thorough at every step. I cannot recommend Cesar, Diego, Kristen, and the entire team enough. There’s no one better to guide you through the aftermath of a fire. I’m so happy to be home, and there’s not an ounce of smoke scent or lingering soot. Thank you, ServPro, for turning a scary and experience into a safe and optimistic return.

Shayna Fowler

From my first phone encounter with Kristen, who was professional and reassuring, just when I needed that after my basement was flooded with waste water, to meeting Cesar Chai, the Project Manager, also professional, cordial and reassuring, as well as clear about each step of the way, answering my questions with great patience even when I asked the same thing a couple of times, to the four workers under Cesar's supervision (also professional, careful with my belongings, hardworking and congenial) who spent a full day cleaning out my basement, removing ruined stuff, then disinfecting and drying the whole area, EVERYTHING WAS PERFECT. Thank you!

Karen Kauffmann

Overall, excellent team individual care of the work promptness and reliability. They also gave grade advice and mitigated the mold and water removal from my apartment, A+.

Ruth Browne

They did moisture readings in our home and were very thorough

Toast

This team of Peter and Ronnie was incredible. They were thorough, efficient and meticulous in their approach explaining every detail of what they needed to do and what they did. They arrived on time were extremely neat and cleaned up everything at the end of the day. I had a complicated custom set of cabinets that they tried to preserve for me. Ronnie led the day team under Peter’s direction and they made a great combo. I couldn’t have asked for better service. They get an A+.

Ruth Browne

About Us

There is undeniable devastation and overwhelmed feeling that can accompany widespread damages after a disaster strikes your Brooklyn area home or business. We are a team that works as hard to put our customers at peace with the work that must get done as we do at restoring these structures. We have skilled technicians accredited through the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) in almost every facet of the restoration industry. Our professionals can respond quickly and confidently to water, fire, mold, storm, and flood losses that affect area properties. 

We are proud New Yorkers – and our entire team, including our owner Rob Allen, grew up and continue to live in the communities we serve. With thousands and thousands of properties that depend on our fast response and our credibility, we waste no time in keeping the employees that are trustworthy, dependable, and willing to grow and learn our industry. We have background checks for every employee, even our owner. We want to earn your trust, and that begins with a foundation of honesty and integrity. We are straight shooters like you should expect – meaning that we are only going to suggest the services and the restoration that your home, apartment, or office needs. 

Because some disasters leave your home in dire need of multiple types of restoration and recovery, having a team like our SERVPRO professionals qualified to help in these areas can save both time and money. We have a division of licensed general contractors that can perform controlled demolition, emergency board-up and tarping services, and full-scale reconstruction and remodeling to your precise specifications. 

15 Years of Family-Driven Emergency Response

At SERVPRO Team Allen, every emergency call is more than just a service request – it's a family reaching out for help during their most challenging moments. Since 2010, our journey from a single location to six thriving franchises across New York, including Manhattan, Queens, and surrounding boroughs, tells a story of dedication, growth, and unwavering commitment to our community.

The heart of our operation, led by Robert Allen and Mariangela Allen, beats with a simple truth: when disaster strikes, families need more than just technical expertise – they need a partner who understands the emotional weight of property damage. Our team's rapid response philosophy isn't just about quick action; it's about bringing peace of mind and professional solutions to every water, fire, mold, or asbestos challenge we face.

What truly defines us isn't just the thousands of properties we've restored – it's the relationships we've built along the way. Our team culture thrives on regular gatherings, from morning breakfasts to team BBQs, fostering an environment where exceptional service meets genuine care. This family-first approach has been our cornerstone since day one.

As we approach our 15th anniversary in 2025, we're reminded of how far we've come. Robert and Marie's story – celebrating 25 years of marriage, watching their oldest sons forge their paths at University of Alabama while their younger children attend schools in Queens and Manhattan – mirrors the growth and resilience we help our clients discover every day.

Available 24/7, SERVPRO Team Allen remains committed to being the neighbor you can count on when emergencies arise. Because in New York, we're more than just a restoration company – we're family taking care of family.

There is always something we can do to help make Brooklyn and its surrounding areas a little better. We stay actively involved with organizations like the American Red Cross, the Lion’s Club, Catholic Charities, and other drives and charities reaching out a helping hand to those who need it most. No matter how we can help, you can count on us. 

Owner of SERVPRO of Northwest Brooklyn

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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