Fire Damage Restoration Services

24/7 Emergency Fire Service

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Fire Cleanup
  • Highly-Trained Fire Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Northwest Brooklyn
Our Google Reviews
(718) 522-4400
4.7
(125 reviews)

Service Areas

Brooklyn, NY | Williamsburg, NY | Sunset Park, NY | Borough Park, NY | Bay Ridge, NY | Park Slope, NY | Prospect Park, NY | Greenpoint, NY | Ditmas Park, NY | Windsor Terrace, NY | Brooklyn Heights, NY | Carroll Gardens, NY | Cobble Hill, NY

Your Local Fire Restoration Company

What Are the Emergency Services for Fire Damaged Homes? 

It is the high level of talent that our SERVPRO team pursues for its fire damage restoration division that drives the response of experienced restorers and contractors. Structure fires can be among the most devastating situations for a home, making how professionals reach the property and the initial actions taken to reduce restoration expenses as critical as the unparalleled customer service we seek to provide in these emergencies.

Can SERVPRO Help with Fire Damage Restoration? 

Homeowners look to the experience and fast response of our SERVPRO team for our commitment to efficient recovery and thorough cleaning. The faster our professionals begin complete mitigation and restoration, the sooner your family can return to the residence.

  • fire damaged homes
  • fire damage restoration
  • fire and smoke damage
  • smoke remediation

How Does Smoke Remediation Mean Deodorization? 

Harsh odors must often get overcome to return a property to its original condition, and our professionals pursue efficient strategies for neutralizing circulating smoke odors and trapped smells in nearby porous materials. Our deodorization practices can help you to breathe easier in post-fire recovery. 

Soot Removal During House Fire Cleanup

Soils and smoke residues spread quickly through the property after combustion and subsequent extinguishment. We invest in the top cleaning products and equipment to efficiently overcome widespread soiling of surfaces to prevent unnecessary tear-out and reconstruction. Deodorization is one of the final steps we can take to restore your home to its original condition. 

Residential Fire Damage Restoration

When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.

  • Board-up and roof tarping service
  • Assessment of fire and smoke damage
  • Water removal and drying (if present)
  • Removal of soot and smoke odor
  • Clean all restorable items

Commercial Fire Damage Cleanup and Restoration

When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.

  • Water removal from firefighting efforts
  • Smoke damage and soot removal
  • Commercial cleaning including carpet, upholstery, and window treatments
  • Commercial large loss services

Soot and Odor Inspections

A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.

Board-Up and Roof Tarping Services

If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.

  • Our quality roof tarp service helps protects your property from further damage
  • Our board-up services help to secure your property from weather, animals, and illegal entry

Odor Removal

When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.  

  • Mold smell removal 
  • Fire smoke odor removal 
  • Cigarette and cigar smoke removal 
  • Pet odors and more 

Packout and Contents Restoration

A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Northwest Brooklyn is here to help protect and restore your belongings.

We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.

What our
customers are saying

Highly recommend for anyone dealing with smoke damage. Kristen was fantastic coordinating everything from start to finish with clear communication and working with me to understand what's next. Caesar and Alex led the cleaning and did an amazing job restoring our home; they were professional, hardworking, and treated our space with real care. So grateful to this team for making a stressful situation easier.

Ethan Shaw

The Team from SERVPRO did an outstanding job removing water from a leak caused by a damaged pipe. The workers were very professional and polite and kept me informed about each step in the process. I would highly recommend them.

Catherine Morrissey

After a leak, we called Servepro who made me realize why they are the Pros. Ronnie, Andri and Ceaser (+team) were absolute rockstars. They were thorough, diligent, patient, respectful. The communication was first class and they were keen to make sure I was happy at every stage. No one wants to have to use these guys, but i glad i did.

Ed Hellaby

Good work, great help!

Philipp Kats

After the bodega next door caught on fire at 3 a.m., my apartment was filled with smoke and soot. I’d never experienced a fire like this. I had no idea where to begin. Someone suggested I call Cesar at ServPro. They said he’d be willing to answer any questions I had about next steps and would coordinate directly with my insurance. He picked up on the first ring. During our conversation, Cesar gave me his personal phone number and said I could call or text with any questions I had in the coming days. He was clear and professional while also being incredibly empathetic to how overwhelming this must be. It was stunning to be met with so much compassion and patience as I tried to understand when I could return home, what items would be deemed unsalvageable, how long it would take for the surfaces to be cleaned and the air to be safe to breathe, etc. When my insurance heard who I was in contact with, they, too, were enthusiastic. “ServPro is great!” In the end ServPro was kind, diligent, speedy, and thorough at every step. I cannot recommend Cesar, Diego, Kristen, and the entire team enough. There’s no one better to guide you through the aftermath of a fire. I’m so happy to be home, and there’s not an ounce of smoke scent or lingering soot. Thank you, ServPro, for turning a scary and experience into a safe and optimistic return.

Shayna Fowler

From my first phone encounter with Kristen, who was professional and reassuring, just when I needed that after my basement was flooded with waste water, to meeting Cesar Chai, the Project Manager, also professional, cordial and reassuring, as well as clear about each step of the way, answering my questions with great patience even when I asked the same thing a couple of times, to the four workers under Cesar's supervision (also professional, careful with my belongings, hardworking and congenial) who spent a full day cleaning out my basement, removing ruined stuff, then disinfecting and drying the whole area, EVERYTHING WAS PERFECT. Thank you!

Karen Kauffmann

Overall, excellent team individual care of the work promptness and reliability. They also gave grade advice and mitigated the mold and water removal from my apartment, A+.

Ruth Browne

They did moisture readings in our home and were very thorough

Toast

This team of Peter and Ronnie was incredible. They were thorough, efficient and meticulous in their approach explaining every detail of what they needed to do and what they did. They arrived on time were extremely neat and cleaned up everything at the end of the day. I had a complicated custom set of cabinets that they tried to preserve for me. Ronnie led the day team under Peter’s direction and they made a great combo. I couldn’t have asked for better service. They get an A+.

Ruth Browne

About Us

There is undeniable devastation and overwhelmed feeling that can accompany widespread damages after a disaster strikes your Brooklyn area home or business. We are a team that works as hard to put our customers at peace with the work that must get done as we do at restoring these structures. We have skilled technicians accredited through the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) in almost every facet of the restoration industry. Our professionals can respond quickly and confidently to water, fire, mold, storm, and flood losses that affect area properties. 

We are proud New Yorkers – and our entire team, including our owner Rob Allen, grew up and continue to live in the communities we serve. With thousands and thousands of properties that depend on our fast response and our credibility, we waste no time in keeping the employees that are trustworthy, dependable, and willing to grow and learn our industry. We have background checks for every employee, even our owner. We want to earn your trust, and that begins with a foundation of honesty and integrity. We are straight shooters like you should expect – meaning that we are only going to suggest the services and the restoration that your home, apartment, or office needs. 

Because some disasters leave your home in dire need of multiple types of restoration and recovery, having a team like our SERVPRO professionals qualified to help in these areas can save both time and money. We have a division of licensed general contractors that can perform controlled demolition, emergency board-up and tarping services, and full-scale reconstruction and remodeling to your precise specifications. 

15 Years of Family-Driven Emergency Response

At SERVPRO Team Allen, every emergency call is more than just a service request – it's a family reaching out for help during their most challenging moments. Since 2010, our journey from a single location to six thriving franchises across New York, including Manhattan, Queens, and surrounding boroughs, tells a story of dedication, growth, and unwavering commitment to our community.

The heart of our operation, led by Robert Allen and Mariangela Allen, beats with a simple truth: when disaster strikes, families need more than just technical expertise – they need a partner who understands the emotional weight of property damage. Our team's rapid response philosophy isn't just about quick action; it's about bringing peace of mind and professional solutions to every water, fire, mold, or asbestos challenge we face.

What truly defines us isn't just the thousands of properties we've restored – it's the relationships we've built along the way. Our team culture thrives on regular gatherings, from morning breakfasts to team BBQs, fostering an environment where exceptional service meets genuine care. This family-first approach has been our cornerstone since day one.

As we approach our 15th anniversary in 2025, we're reminded of how far we've come. Robert and Marie's story – celebrating 25 years of marriage, watching their oldest sons forge their paths at University of Alabama while their younger children attend schools in Queens and Manhattan – mirrors the growth and resilience we help our clients discover every day.

Available 24/7, SERVPRO Team Allen remains committed to being the neighbor you can count on when emergencies arise. Because in New York, we're more than just a restoration company – we're family taking care of family.

There is always something we can do to help make Brooklyn and its surrounding areas a little better. We stay actively involved with organizations like the American Red Cross, the Lion’s Club, Catholic Charities, and other drives and charities reaching out a helping hand to those who need it most. No matter how we can help, you can count on us. 

Owner of SERVPRO of Northwest Brooklyn

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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