Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Carson City / Douglas County / South Lake Tahoe we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Eric Kirby of ServPro Reno East was phenominal! He and his company were there at my house after it flooded to lift me up after the shock by reassuring me and explaining to me exactly how this process worked. Then he gave me boxes to pack with and offered me assistance many times as they walked out the door with my furniture. Mr. Kirby has kept in constant contact with me during the 16 months it has taken to repair my house. He is a very positive person and takes care of his clients like we were his flock!😃 My sincerest thanks to Eric "Kirby" Kirby. I will miss you! Robin of South Lake Tahoe.
I had a hot water line leaking behind my bathroom wall for who knows how long. Servpro came in assessed the problem and started working right away. They removed damaged drywall, treated mold, and dried out the area. Ryan and crew were professional, competent, and fantastic at communicating.
Ryan Trey, Zoltan, and Kirby went above and beyond and were very attentive explanatory and committed to the service and follow up as needed to address the problem I had with a water leak, take corrective actionsand control further damage. All were very personable and willing to explain things make suggestions, jump right in and help.
I can't say enough good things about SERVPRO and their incredible team—Kirby (Production Manager), Ryan, Zach, Zoltan, and Ben. From start to finish, they went above and beyond to make what could have been a stressful situation seamless and manageable. They showed up on time, fully prepared with all the equipment they needed, and got straight to work. Their professionalism, efficiency, and attention to detail were top-notch. Each member of the team took the time to explain the process, answer our questions, and ensure we felt confident every step of the way. It's rare to find a group that works so well together and genuinely cares about the quality of their work. Thank you, SERVPRO, for turning a challenging situation into a smooth, worry-free experience. Highly recommend this team!
The whole team were top notch. 💯 From Kirby, the Production Manager to both Ryan and Zack. They arrived quickly, answered all of our questions, gave us all the info we needed, were reassuring, in complete control and took over everything. At such a terrible moment they ROCKED, couldn’t recommend more.
I can’t say well enough about Kirby and Paul from Reno East Servpro. They rescued me when I didn’t know what to do and where to turn to. I had a major pipe breakage under my home and it had been there for a while. Hot water pipes. The house was like a sauna. They reassured me that everything would be okay. Their kindness and understanding was amazing. Being a senior citizen the stress and anxiety was unbelievable. They took care of me. Thank you, Kirby and Paul.
Austin, ryan and Zach were very helpful in getting my house cleaned up and dried out from an unexpected major leak. They were very considerate of my situation and made sure the job was done correctly and effectively. They were great to work with and would most definitely recommend them!
Ricky, Paul, Zoltan have helped us immensely. They were quick, efficient, and very friendly and professional. We experienced an electrical fire in our bathroom and lost a lot of our ceiling as well as our sense of security in the process. The fire department in Fernley was quick to respond and put the fire out before we lost our house but damage was done and to keep us safe, they turned off our power and deemed our house uninhabitable until we got an electrician to “isolate” the room. Zoltan was out the next day and not only helped restore more of our power services (because the electrician did not restore everything, including our fridge) but also gave us our heat back as we were without it for a couple of days just when the weather was starting to turn cold. We were surviving with just space heaters and not many of them, saving me a fortune in my electric bill. They were quick and efficient with their tasks, taking care to keep me informed the entire time. Their friendly professionalism made this traumatic experience in our lives much less scary.
Paul, Kirby and Ricky were awesome yesterday! They came and saved the day within 2 hours. Definitely use them again!
