SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Carson City / Douglas County / South Lake Tahoe
Our Google Reviews
(775) 588-2355
4.8
(83 reviews)

Service Areas

Carson City, NV | Gardnerville, NV | Minden, NV | Reno, NV | Genoa, NV | Sparks, NV | South Lake Tahoe, NV | Kingsbury, NV | Round Hill Village, NV | Stateline, NV | Zephyr Cove, NV | Wellington, NV | Virginia City, NV | Silver Springs, NV | Fernley, NV | Dayton, NV | Yerington, NV | Mira Loma, NV | Hidden Valley, NV

Why Choose SERVPRO for Biohazard Cleaning Services?

Biohazard cleanup is a service that our franchise provides that can encompass many unique and sensitive needs for our clients throughout the communities that we serve. Animals can affect properties throughout our region, especially the possibilities of bears taking up residence within crawlspaces or rodents getting into areas of your home or business and dying. Our technicians can effectively eliminate all evidence of these occurrences from the removal of scat and fecal matter to dead rodent removal and deodorization.

Trauma cleanup and bodily fluid removal are also areas where our trained technicians can help your property. Our on-going safety education for each of our professionals ensures that safe practices are in place for efficient and effective removal of harmful or unsanitary substances such as blood, urine, chemicals, pathogenic bacteria, meth labs, and other hazardous compounds.

Equipment like thermal foggers and ozone generators can remove or significantly reduce harsh odors that exist both on the property, and on the individual affected contents that require focused attention, disinfection, and cleaning off-site.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Eric Kirby of ServPro Reno East was phenominal! He and his company were there at my house after it flooded to lift me up after the shock by reassuring me and explaining to me exactly how this process worked. Then he gave me boxes to pack with and offered me assistance many times as they walked out the door with my furniture. Mr. Kirby has kept in constant contact with me during the 16 months it has taken to repair my house. He is a very positive person and takes care of his clients like we were his flock!😃 My sincerest thanks to Eric "Kirby" Kirby. I will miss you! Robin of South Lake Tahoe.

robin mason

I had a hot water line leaking behind my bathroom wall for who knows how long. Servpro came in assessed the problem and started working right away. They removed damaged drywall, treated mold, and dried out the area. Ryan and crew were professional, competent, and fantastic at communicating.

Brian Lowry

Ryan Trey, Zoltan, and Kirby went above and beyond and were very attentive explanatory and committed to the service and follow up as needed to address the problem I had with a water leak, take corrective actionsand control further damage. All were very personable and willing to explain things make suggestions, jump right in and help.

Martin Potnick

I can't say enough good things about SERVPRO and their incredible team—Kirby (Production Manager), Ryan, Zach, Zoltan, and Ben. From start to finish, they went above and beyond to make what could have been a stressful situation seamless and manageable. They showed up on time, fully prepared with all the equipment they needed, and got straight to work. Their professionalism, efficiency, and attention to detail were top-notch. Each member of the team took the time to explain the process, answer our questions, and ensure we felt confident every step of the way. It's rare to find a group that works so well together and genuinely cares about the quality of their work. Thank you, SERVPRO, for turning a challenging situation into a smooth, worry-free experience. Highly recommend this team!

Ricky Ramos

The whole team were top notch. 💯 From Kirby, the Production Manager to both Ryan and Zack. They arrived quickly, answered all of our questions, gave us all the info we needed, were reassuring, in complete control and took over everything. At such a terrible moment they ROCKED, couldn’t recommend more.

Stephen Bray

I can’t say well enough about Kirby and Paul from Reno East Servpro. They rescued me when I didn’t know what to do and where to turn to. I had a major pipe breakage under my home and it had been there for a while. Hot water pipes. The house was like a sauna. They reassured me that everything would be okay. Their kindness and understanding was amazing. Being a senior citizen the stress and anxiety was unbelievable. They took care of me. Thank you, Kirby and Paul.

Beth Cichowlaz

Austin, ryan and Zach were very helpful in getting my house cleaned up and dried out from an unexpected major leak. They were very considerate of my situation and made sure the job was done correctly and effectively. They were great to work with and would most definitely recommend them!

Jade Watson

Ricky, Paul, Zoltan have helped us immensely. They were quick, efficient, and very friendly and professional. We experienced an electrical fire in our bathroom and lost a lot of our ceiling as well as our sense of security in the process. The fire department in Fernley was quick to respond and put the fire out before we lost our house but damage was done and to keep us safe, they turned off our power and deemed our house uninhabitable until we got an electrician to “isolate” the room. Zoltan was out the next day and not only helped restore more of our power services (because the electrician did not restore everything, including our fridge) but also gave us our heat back as we were without it for a couple of days just when the weather was starting to turn cold. We were surviving with just space heaters and not many of them, saving me a fortune in my electric bill. They were quick and efficient with their tasks, taking care to keep me informed the entire time. Their friendly professionalism made this traumatic experience in our lives much less scary.

Sandra Green

Paul, Kirby and Ricky were awesome yesterday! They came and saved the day within 2 hours. Definitely use them again!

Kelly O'D

About Us

At SERVPRO of Carson City, Douglas County, and South Lake Tahoe, we understand that when disaster strikes—whether it’s from fire, water, or mold—the emotional and physical disruption to your life or business can be overwhelming. That’s why we’ve made it our mission to respond quickly, work efficiently, and restore your property with precision and care.

Locally owned and operated, our franchise brings decades of experience and deep roots in the community. We specialize in fire and water damage restoration, mold remediation, biohazard cleanup, and reconstruction services for both residential and commercial properties. Our team takes pride in serving our neighbors across Northern Nevada and California with professionalism and compassion.

What sets us apart is our commitment to excellence through training, certification, and customer care. Each member of our team undergoes rigorous initial and ongoing training through SERVPRO’s corporate training programs and holds certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC). This ensures we’re equipped with the most advanced knowledge, tools, and techniques to handle any size disaster.

Whether you need emergency response, scheduled cleaning, or large-scale restoration, you can trust SERVPRO of Carson City, Douglas County, and South Lake Tahoe to be your reliable partner—ready 24/7 to restore peace of mind and rebuild what matters most.

Christian A. Isaacson, Winder Buchanan
Christian A. Isaacson, Winder Buchanan
Owners of SERVPRO of Carson City / Douglas County / South Lake Tahoe

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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