Specialty Cleaning Services

When your home or business needs specialized cleaning, our trained technicians are Here to Help®.

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Cleaning Services
  • Highly-Trained Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Roanoke Rapids
Our Google Reviews
(252) 537-3473
4.8
(83 reviews)

Your Local Specialty Cleaning Company

Our team of experienced professionals can safely clean your property using advanced technology with care and compassion. Our professionals follow all applicable laws and safety guidelines. Our specialty cleaning services include:

  • Air duct and HVAC cleaning
  • Biohazard and crime scene cleanup
  • Virus and Pathogen cleaning
  • Document Restoration
  • Odor Removal
  • Graffiti and vandalism cleaning

Air Duct Cleaning and HVAC Service

Keeping your air ducts and HVAC ducts in top condition is an important part of preserving the comfort and functionality of your residence or business. We provide air duct and HVAC duct cleaning so you can help ensure you are providing quality air to your family and employees.

  • Allergen, pollen, and other contaminant removals
  • Dirt, dust, and debris removal

Biohazard Removal and Crime Scene Cleanup

If a crime scene, accident, or other event leaves biohazards present, our team will respectfully and carefully clean the space using the required standards.

  • Blood and body fluid
  • Hoarding cleanup
  • Death and suicide
  • Chemical, tear gas, pepper spray residue
  • Illicit substances (services vary)
  • Fire extinguisher residue
A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Sewage Cleanup

Sewage backups are stressful and hazardous. They can cause significant damage and often contain harmful viruses, bacteria, and other microbes. Sewage backups should be considered a true emergency. With specialized training and equipment, SERVPRO offers:

  • 3 Stage Professional Remediation Process
  • 24/7 Emergency Response
  • Streamlined Insurance Process

Viruses & Pathogens Cleaning

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

Packout and Contents Restoration

Fire, floods, storms and other events damage more than just your home or business. They can damage what’s inside it, everything from furniture and appliances to family heirlooms or important business documents. We immediately transport all contents to our secure storage and restoration facility where they’re inventoried, cleaned and repaired, and stored until they’re ready to return.

Document Restoration Services

When your home or business experiences water and fire damage, or perhaps mold or biohazard dangers, your documents may become compromised. Our document restoration service may help salvage your valued items, including;

  • Photograph restoration
  • Certificate restoration
  • Financial document restoration
  • Vital document restoration

Odor Removal Service

When your home or business is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.

  • Mold smell removal
  • Fire smoke odor removal
  • Cigarette and cigar smoke removal
  • Pet odors and more

Vandalism Cleanup and Graffiti Removal Service

When vandalism or graffiti strikes your home or business, our professionals are prepared to handle all levels of damage. Our professional team will arrive onsite and immediately begin the cleanup and restoration process. Our professionals remediate spray-painted graffiti from walls, and can also clean:

  • Driveway and walkway cleaning
  • Asphalt and concrete cleaning
  • Metal, masonry, brick, and stone cleaning
  • Glass, plastic, wood cleaning

What our
customers are saying

Great Service! Very attentive and honest and helpful!

Ashley Usalis

Servpro was the second company I contacted. Shane came out to assess my water damage.Shane was very friendly and knowledgeable. Then the mold remediation team came out led by Salvador.He was friendly, professional, and patient with answering all my questions that I probably had asked Shane before. The other two workers were friendly and efficient. I was very satisfied with the work they did. They left everything safe and mold free. Thank you Servpro, Shane, and Salvador for the good work you do.

Esther M Watford

Salvador and team (Ms. Esperanza) were very courteous during our inspection. I am very appreciative of the information and care they provided while inspecting our home after an unexpected fire. Their prompt response was also a plus. I’d advise people in need of their services to definitely reach out. Thank you in advance for the care your team will provide in future.

Pamela Green

We found we had a water leak and was put in touch with ServPro in Roanoke Rapids. All i can say is the experience has been outstanding. After initial meeting Salvador and Codi were dispatched to my home in just a couple days. These two have worked constantly being as professional as can be. They kept me informed on progress and explained as they went along. What a great feeling to have conscientious men correcting a really bad situation for us. Again i can only hope that there performance is recognized and rewarded.

Scott Griffies

God bless you! Your company sent 2 amazing young men to our place. Their names were Salvador and Cody! These two men are so talented and professional. They made me feel so joyous when they let me know that everything was going to be alright with our property. What a blessing they are to your company. Thank you Servpro. I am so blessed to have talked with Mr. Logan and he is such a blessing. He made my wife and I feel so comfortable during this process. Our guest house was flooded out but your company has been very supportive, helpful to us.( SEPTEMBER 2, 2026 ) NEW REVIEW I WANTED YOU TO KNOW THAT I LOVE AND APPRECIATE YOUR COMPANY. Very pleased with your service. I am waiting patiently for a response from you for recovery and reconstruction to my garage apartment. The insurance company is not giving all the money to recover that you all are asking for but I do have half of the money now. I am praying that we can come to terms with what I have and get this resolved. Can’t wait to hear from you. I have been waiting for a response for 3 weeks but I know you all haven’t forgotten me! You all are my family

Willie Riddick

Salvador and Cody did an excellent job in a timely manner.

Kenneth J Smith Smith

Salvador and his team are great people always friendly and get the job done

Eboni Wilkins

Great work done to perfection. Johan was very respectful and hard working

Gio

They did a wonderful job. great people very much recommend

Abel Nunez

About Us

When disaster strikes your home or business, every minute matters. At SERVPRO of Roanoke Rapids, owners Stephen and Crystal Phillips understand how overwhelming fire, water, mold, or biohazard damage can be. That’s why our team is ready to respond quickly, handle the cleanup from start to finish, and restore your property with the professionalism and care you deserve.

From water and flood damage to fire restoration, mold remediation, and biohazard cleanup, we combine industry-leading training, advanced equipment, and proven processes to get the job done right — fast. Our mission is simple: reduce the stress, protect your property, and help you get back to normal as soon as possible.

As lifelong members of the Roanoke Rapids community, Stephen and Crystal take pride in serving their neighbors with honesty, reliability, and personal attention. When you call SERVPRO of Roanoke Rapids, you’re not just getting a restoration company — you’re getting a local team committed to your peace of mind.

Available 24/7 for emergency response.
Call now to speak with our team and get help immediately.

Stephen C. & Crystal J. Phillips
Stephen C. & Crystal J. Phillips
Owners of SERVPRO of Roanoke Rapids

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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