Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Concord
Our Google Reviews
(704) 793-1488
4.9
(183 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Concord we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Grant and team were fantastic

Adam Kemp

We used serve pro following a flood starting in the laundry room and spreading throughout a large portion of the home. The team can in and removed flooring, drywall, ceiling - the works. While never fun, the team made a stressful situation as painless as possible on us. They were fast, efficient, highly communicative and kept our home cleaner than I would have ever expected through a large scale remediation like this. An enormous shout out/thanks to Jorge who was here on site everyday, making sure the team and project were executed to the highest level. Our project supervisor Grant was always available for questions and kept us super informed on timelines and plans. Randy was wonderful when it was time to take down the tarps and remove all the fans. Everyone we encountered was highly professional. We would hire them again in a heartbeat (though I hope we don’t need to!)

Jessica O'Rourke

Very professional and courteous i enjoy there work ethics

judson cureton

Grant and Jorge provided phenomenal, truly white-glove service throughout the entire water mitigation process after my ceiling started leaking. From the very beginning, their response time was incredibly fast, and they made what could have been a very stressful situation feel easy and manageable. They were professional, friendly, and extremely easy to work with, while keeping me informed and communicating every step of the process clearly.

Carrie Mao

I’m very satisfied with the whole Servpro team. After a fire at my neighbors townhouse, mine had major water damage. They were prompt, thorough and very knowledgeable plus trustworthy with my belongings. I highly recommend them!!

Denise LaCombe

Thank you Andre for your great service! We had water damage cleaned and dried. You did a great taking care of our situation and you answered all our questions. Thank you for your kindness and professionalism. Thank you, again!

Barbara Lindskog

Grant and the SERVPRO of Concord team who worked on my home were amazing. From start to finish, everyone was respectful, professional, and made sure the job was done right. They consistently checked in, were patient with all of my questions, and made sure I understood what was happening throughout the process. During an already stressful situation, it made such a difference having a team that was dependable, communicative, and genuinely took care of things. I truly appreciate Grant and the entire crew and would absolutely recommend SERVPRO of Concord to anyone needing their services.

Lee Valle

We contacted Servpro after our basement flooded and we had damage to about a yard or two of stuff. Grant who works for Servpro came and he walked us through the whole process. He was very professional and took care of our needs. He along the way answered all of our questions and was very diligent in texting and telling us the status and letting us know how it was going. It was really appreciated and I felt like we were cared for and that means a lot when you're going through a traumatic event. Hats off to Servpro and specifically Grant. Thank you!

magicmcguire

Grant did an amazing job cleaning! Very professional and great attention to detail!

Uriah Carter

About Us

SERVPRO of Concord is a trusted provider of restoration and cleaning services, proudly serving homes and businesses in the community. Locally owned and operated by Britt and Stacy Holcomb, our team ensures expert care and reliable service for every job.

As part of SERVPRO Team Holcomb, we specialize in water and fire damage restoration, mold remediation, storm damage cleanup, and commercial restoration. Emergencies can happen anytime, so we offer 24/7 emergency response to help minimize damage and restore properties quickly.

With highly trained professionals, advanced restoration technology, and a commitment to customer satisfaction, SERVPRO of Concord is ready to handle any size disaster. Whether it's a small residential cleanup or a large commercial restoration project, we are dedicated to making damage "Like it never even happened."

Britt & Stacy Holcomb
Britt & Stacy Holcomb
Owners of SERVPRO of Concord

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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