Remodeling and Construction Services

  • The #1 Choice in Cleanup and Restoration* 
  • Residential and Commercial Construction Services 
  • Highly-Trained Restoration Technicians 
  • Easier Insurance Claim Process 
  • Faster to any size disaster™  

Here to Help® 24/7

SERVPRO of Catawba County
Our Google Reviews
(828) 465-6504
4.3
(11 reviews)

Service Areas

Hickory, NC | Conover, NC | Newton, NC | Catawba, NC | Maiden, NC | Claremont, NC | Brookford, NC | Sweetwater, NC | St. Stephens, NC

Your Local Construction Company

From small remodeling jobs to large construction projects, at your home or business, we’re your one-stop construction company and restoration service. 

  • Single contractor contact from start to finish 
  • Expedited process: one-stop shop coordinating your construction project 
  • Attention to detail and quality workmanship 
  • Minimize downtime with attention to timeline and budget 
  • Easier insurance claim process 

Home Remodeling, Construction, and Repair

Whether you’ve suffered damage to your home, or you’re looking for an upgrade, SERVPRO of Catawba County  is ready to help. We can provide a full range of construction services to complete your construction, restoration, or remodeling project.   

  • Single contact 
  • Quality workmanship 
  • Expedited process 
Interior view of commercial building under construction
Interior view of commercial building under construction

Commercial Construction

From the initial cleanup and mitigation to restoration to a full rebuild or remodel, we’re your one-stop commercial construction service. 

  • Small Office Buildings to High-Rise Buildings 
  • Restaurants, Hotels, Motels, Retail Stores 
  • Manufacturing and Industrial Complexes 
  • Government and Military Buildings 

Our team is prepared to handle any size construction job, providing inspection, estimating, and construction services. We know every minute of downtime costs you money, and we’re focused on getting your business back to business. 

Why Choose SERVPRO of Catawba County for Home Restoration?


Why Choose SERVPRO

Single Contact

SERVPRO of Catawba County will be your advocate from start to finish, so you don’t have to manage multiple repair teams.  

Why Choose SERVPRO

Expedited Restoration Process

We’re a one-stop shop. Your construction project will go much quicker due to our ability to coordinate construction work at the same time our professionals are mitigating. 

Why Choose SERVPRO

Quality Workmanship

Attention goes into every detail to deliver the highest quality product possible. 

Why Choose SERVPRO

SERVPRO’s Clean Build Technology

Our EPA-registered products protect you and your home with dust control, viral pathogen protection, and other decontaminants.

Why Choose SERVPRO

On-Time & On-Budget

Our professional construction service technicians will work with your insurance company.

Why Choose SERVPRO

Easier Insurance Claims Process

We help you navigate the insurance claims process, helping coordinate the paperwork for a quicker, easier experience.

Water damage can cause severe damage to drywall and other parts of your home, business, or property. So, what are the signs? Can you help prevent and repair this type of water damage? SERVPRO® provides helpful tips and steps.
Water damage can cause severe damage to drywall and other parts of your home, business, or property. So, what are the signs? Can you help prevent and repair this type of water damage? SERVPRO® provides helpful tips and steps.

Reconstruction

With reconstruction, anything impacted by water, fire, mold, or storm damage is repaired or rebuilt. From the foundation and framing to the drywall and flooring to the paint and fixtures, we’ll have your home looking “like it never even happened.”

2 men unloading a cleaning machine out of SERVPRO truck

SERV1444 Three Year usage. Limited to Internal use at corporate on digital, social and website, with three yea print usage beginning 10/1/2021
2 men unloading a cleaning machine out of SERVPRO truck

SERV1444 Three Year usage. Limited to Internal use at corporate on digital, social and website, with three yea print usage beginning 10/1/2021

Post-Construction Cleaning

Post-construction cleaning ensures a safe and healthy environment for anyone in your home. We’ll make sure all dust, debris, and other materials are removed—and that all surfaces, from ducts to carpets to countertops to windows, have been thoroughly cleaned.

Contents Packout & Storage

From clothes and furniture to photos and keepsakes, our packout and storage services will keep the contents of your home safe and secure until your construction project is complete—then we’ll bring it all back. 

several roofs covered by roof tarp after storm damage
several roofs covered by roof tarp after storm damage

Roof Tarp and Board-Up Services

During construction, your home’s roof, walls, or windows need to be secured and protected from exposure to the elements. 

  • Protect your property from further damage 
  • Help secure your home from weather, animals, and illegal entry 

What our
customers are saying

Great service. We had water damage that required the wall to be opened up and the wood flooring to be removed. Servpro came out to do the demo. They came the same day and on time. Looked at the damage and explained in detail what needed to be done and started the work. The crew was friendly and professional, returning twice to check the progress of the moisture and dust removal. The last time they were here they made sure everything was cleaned up. I strongly recommend ServPro for your clean-up and restoration needs.

Keith Morganti

Great experience with Servpro. Wesley and Josh were here within short order and complete the job within one day. Great experience for my wife and I!

brad gray

The team with Servpro led by Wesley Shelton did an excellent job on my water event! They cleaned up the water and moved the damaged contents. And they did it for less than 1/2 of the competition. I could not be more pleased! Thank you.

Lesa Williams

I had some water damage under the sink in my kitchen from a Problem faucet. I had the faucet replaced, But I feared there was water Under the cabinet and in the back of it, so I called Servpro to see what could be done. Jeremy and his crew came Right on time and assessed that there was water standing that we could not see, along with the very wet cabinet. I was very happy with the work they did To Dry Out And to prevent mold growth later. I certainly had thought that my cabinet was a loss, but it looks good again. Thanks Servpro!

Sara Markley

The Servpro team did a fantastic job! Jeremy, the crew leader, arrived within 45 minutes and always arrived on time for the visits that were needed to complete the job! Jeremy was very knowledgeable and professional!

Jeffrey Ailes

Wesley was great. Wesley and his crew did an awesome job. He was very efficient and professional. I would recommend them to everyone. The room looks great!

Toni Dameron

Our technician Wesley was awesome, he was very clear, great attitude even when it was late at night.

Jarot Trejos

About Us

Our Story

Hi, we’re Kim and Randy Williams, the proud owners of SERVPRO of Catawba County East.

After years in the restoration and cleanup industry, we opened a SERVPRO franchise that served Alexander and Caldwell Counties in 2009, just after the recession hit. While it was a slow start, we took every job and treated our customers with empathy and respect. Our success led to our acquisition of Burke County in 2011, and then the two Catawba County franchises in 2015. Today, we have over 50 employees and serve Alexander, Burke, Caldwell and Catawba Counties from our central office in Lenoir, NC.

Our employees take to the streets 24/7/365 to meet the disaster restoration needs of our customers. We are here to help and make any size disaster “Like it never even happened.”

Our Employees

Our mission at SERVPRO of Catawba County East is to develop a team of quality people who focus on excellent service, fairness and mutual respect. This simple concept has driven our growth and we believe will continue to do so for years. All of our employees are uniformed, energetic, and ready to respond to emergencies. We are also a Clean Trust (IICRC) Certified Firm, and all of our Crew Chiefs are Certified Technicians!

We pride ourselves on our customer service and will not consider a job complete until the customer is fully satisfied. Because we are part of a nationwide system of qualified franchises, no damage is too large or too small for our team of heroes!

Our Services

We offer a wide range of services to our communities with a 98% satisfaction rate from surveys conducted with our customers. Our local services include, but are not limited to: commercial and residential fire, smoke and soot damage, water restoration, mold mitigation and remediation, biohazard cleanup, deodorizing and much more.

In the last few years, we have performed fire damage cleanup and restoration and/or water damage mitigation for Lees-McRae College in Banner Elk, Bethlehem Baptist Church, Valley Hills Mall, South Park Mall-Charlotte, Hildebran town hall and Bernhardt Furniture in Lenoir.

We are also certified as an LLRT (large loss restoration team) through SERVPRO corporate and have deployed teams to disasters such as Superstorm Sandy, the floods of Chicago and the recent devastation of eastern North Carolina by Hurricane Florence.

We are a preferred vendor for large insurance companies and participate by invitation in structured vendor programs and contracts.

Our State-of-the-Art Equipment

We operate an on-site textile cleaning facility and warehouse for recovering damaged items from fire and smoke damage. The cleaning room has commercial washers, dryers, and an Esporta cleaning system (capable or restoring over 85% of items previously considered non-restorable).

We also have ultrasonic equipment, an ozone room and a heated drying chamber to properly dry materials. The ultrasonic allows us to clean items that previously would have been claimed unsalvageable!

Community Involvement

We serve our community beyond our cleanup and restoration services; in fact, we encourage our employees to become involved in community activities and groups. We are active participants in community events such as the NC Fire and Safety Bowl competition, local festivals and parades. We support and participate in local causes that benefit schools, first responders and charitable community organizations.

We also strive to educate our clients and customers through CE classes offered quarterly at no cost, as well as “lunch and learns” periodically to increase knowledge of services offered.

Certifications

We make sure that we provide the best results for our customers, so we obtained the following qualifications:

  • Lead Renovation, Repair, and Painting
  • Lead Renovation Certified Firm
  • Clean Trust (IICRC) Certified Firm
  • Certified Microbial Remediation Supervisor (from the American Council for Accredited Certification and the Indoor Air Quality Association)
  • NADCA member with two ASCS on staff
  • NC licensed general contractors with unlimited license
  • Accredited by Better Business Bureau with no complaints on file to date
  • Large Loss Restoration Team (through SERVPRO corporate)

Randy S. & Kim A. & Austin J. Williams
Randy S. & Kim A. & Austin J. Williams
Owners of SERVPRO of Catawba County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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