SERVPRO of Catawba County Commercial Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial Property Damage Restoration
  • Highly-Trained Technicians to Minimize Disruption
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Catawba County
Our Google Reviews
(828) 465-6504
4.3
(11 reviews)

Service Areas

Hickory, NC | Conover, NC | Newton, NC | Catawba, NC | Maiden, NC | Claremont, NC | Brookford, NC | Sweetwater, NC | St. Stephens, NC

From large to small jobs, we are dedicated to providing commercial cleaning, restoration, and construction needs for your business.

  • Commercial Cleaning and Specialty Cleaning for your Business
  • Commercial Property Damage Restoration
  • Commercial Large Loss
  • Commercial Construction Services
Water damage can be detrimental to your property. Call SERVPRO for 24/7 emergency water damage restoration services near you. We offer efficient water removal near me, damage assessment, and cleanup when you need it.
Water damage can be detrimental to your property. Call SERVPRO for 24/7 emergency water damage restoration services near you. We offer efficient water removal near me, damage assessment, and cleanup when you need it.

Commercial Water Damage Restoration

When water or flooding damages your business, every hour can mean lost revenue and productivity. Our team will respond quickly to extract the water, mitigate the damage and manage the repair and restoration from beginning to completion.

  • 24/7 Emergency Water Removal
  • Water Damage Cleanup and Restoration
  • Flood Water Removal and Flood Damage Cleanup
  • Storm Damage Cleanup and Repair

Commercial Fire Damage Restoration

We are ready to respond quickly to mitigate your commercial fire damage and manage your business's fire cleanup through the full restoration.

  • 24/7 Emergency Service
  • Highly-Trained Fire and Smoke Restoration Technicians
  • Soot Removal
  • Smoke Odor Control

Commercial Mold Remediation

When you have mold concerns in your business, SERVPRO professionals are highly trained to assess and mitigate commercial mold problems.

  • Commercial Emergency Service
  • Inspection and Mold Damage Assessment
  • Mold Containment
  • Advanced Air Filtration Technology
  • Advanced Mold Remediation
  • Commercial Damage Repair Services

 


* Local and state laws may require a specific inspection and documentation protocol based on the size of the affected area. We can advise you on this process, providing guidance based on your unique situation.

 

Commercial Storm Damage Cleanup

No job is too large. Our team is highly-trained and prequalified to handle any size loss. When disaster strikes, call the professionals, call SERVPRO of Catawba County.

  • 24/7 Emergency Storm Damage Services
  • Commercial Large Loss
  • Disaster Recovery Team®
  • Small businesses, Retail, and Restaurants
  • Hospitals, Universities, Hotels, and Hospitality
  • Municipalities and Government Property
SERVPRO worker in hazmat suit cleaning up trauma scene
SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Interior view of commercial building under construction
Interior view of commercial building under construction

Commercial Construction

For more than 50 years, businesses have trusted SERVPRO for their commercial construction repair and restoration needs. We know every minute of downtime costs you money. That’s why the #1 property damage and restoration company maintains a full-service line of construction services to meet your specific business construction needs. From start to finish, you can count on SERVPRO.

Commercial smoke damage cleanup and soot removal by Servpro team
Commercial smoke damage cleanup and soot removal by Servpro team

Industrial and Commercial Cleaning

Our experienced team offers cleaning services for businesses of every size, across every industry. Whatever your needs, from pre-planned to emergency cleaning, we’ll help you keep your business running with minimal downtime.

  • Carpet and Upholstery
  • Ceilings, Floors, and Walls
  • Drapes and Blinds

Specialty Cleaning Services

Our SERVPRO technicians clean all types of dirt and mess in all size businesses and commercial properties:

  • Air Ducts and HVAC Cleaning
  • Biohazard Cleaning and Blood Removal
  • Sewage and Black Water
  • Trauma and Crime Scene Cleanup
  • Odor Removal and Deodorization
  • Vandalism Cleaning Services
  • Virus and Pathogen Cleaning Services

What our
customers are saying

Great service. We had water damage that required the wall to be opened up and the wood flooring to be removed. Servpro came out to do the demo. They came the same day and on time. Looked at the damage and explained in detail what needed to be done and started the work. The crew was friendly and professional, returning twice to check the progress of the moisture and dust removal. The last time they were here they made sure everything was cleaned up. I strongly recommend ServPro for your clean-up and restoration needs.

Keith Morganti

Great experience with Servpro. Wesley and Josh were here within short order and complete the job within one day. Great experience for my wife and I!

brad gray

The team with Servpro led by Wesley Shelton did an excellent job on my water event! They cleaned up the water and moved the damaged contents. And they did it for less than 1/2 of the competition. I could not be more pleased! Thank you.

Lesa Williams

I had some water damage under the sink in my kitchen from a Problem faucet. I had the faucet replaced, But I feared there was water Under the cabinet and in the back of it, so I called Servpro to see what could be done. Jeremy and his crew came Right on time and assessed that there was water standing that we could not see, along with the very wet cabinet. I was very happy with the work they did To Dry Out And to prevent mold growth later. I certainly had thought that my cabinet was a loss, but it looks good again. Thanks Servpro!

Sara Markley

The Servpro team did a fantastic job! Jeremy, the crew leader, arrived within 45 minutes and always arrived on time for the visits that were needed to complete the job! Jeremy was very knowledgeable and professional!

Jeffrey Ailes

Wesley was great. Wesley and his crew did an awesome job. He was very efficient and professional. I would recommend them to everyone. The room looks great!

Toni Dameron

Our technician Wesley was awesome, he was very clear, great attitude even when it was late at night.

Jarot Trejos

About Us

Our Story

Hi, we’re Kim and Randy Williams, the proud owners of SERVPRO of Catawba County East.

After years in the restoration and cleanup industry, we opened a SERVPRO franchise that served Alexander and Caldwell Counties in 2009, just after the recession hit. While it was a slow start, we took every job and treated our customers with empathy and respect. Our success led to our acquisition of Burke County in 2011, and then the two Catawba County franchises in 2015. Today, we have over 50 employees and serve Alexander, Burke, Caldwell and Catawba Counties from our central office in Lenoir, NC.

Our employees take to the streets 24/7/365 to meet the disaster restoration needs of our customers. We are here to help and make any size disaster “Like it never even happened.”

Our Employees

Our mission at SERVPRO of Catawba County East is to develop a team of quality people who focus on excellent service, fairness and mutual respect. This simple concept has driven our growth and we believe will continue to do so for years. All of our employees are uniformed, energetic, and ready to respond to emergencies. We are also a Clean Trust (IICRC) Certified Firm, and all of our Crew Chiefs are Certified Technicians!

We pride ourselves on our customer service and will not consider a job complete until the customer is fully satisfied. Because we are part of a nationwide system of qualified franchises, no damage is too large or too small for our team of heroes!

Our Services

We offer a wide range of services to our communities with a 98% satisfaction rate from surveys conducted with our customers. Our local services include, but are not limited to: commercial and residential fire, smoke and soot damage, water restoration, mold mitigation and remediation, biohazard cleanup, deodorizing and much more.

In the last few years, we have performed fire damage cleanup and restoration and/or water damage mitigation for Lees-McRae College in Banner Elk, Bethlehem Baptist Church, Valley Hills Mall, South Park Mall-Charlotte, Hildebran town hall and Bernhardt Furniture in Lenoir.

We are also certified as an LLRT (large loss restoration team) through SERVPRO corporate and have deployed teams to disasters such as Superstorm Sandy, the floods of Chicago and the recent devastation of eastern North Carolina by Hurricane Florence.

We are a preferred vendor for large insurance companies and participate by invitation in structured vendor programs and contracts.

Our State-of-the-Art Equipment

We operate an on-site textile cleaning facility and warehouse for recovering damaged items from fire and smoke damage. The cleaning room has commercial washers, dryers, and an Esporta cleaning system (capable or restoring over 85% of items previously considered non-restorable).

We also have ultrasonic equipment, an ozone room and a heated drying chamber to properly dry materials. The ultrasonic allows us to clean items that previously would have been claimed unsalvageable!

Community Involvement

We serve our community beyond our cleanup and restoration services; in fact, we encourage our employees to become involved in community activities and groups. We are active participants in community events such as the NC Fire and Safety Bowl competition, local festivals and parades. We support and participate in local causes that benefit schools, first responders and charitable community organizations.

We also strive to educate our clients and customers through CE classes offered quarterly at no cost, as well as “lunch and learns” periodically to increase knowledge of services offered.

Certifications

We make sure that we provide the best results for our customers, so we obtained the following qualifications:

  • Lead Renovation, Repair, and Painting
  • Lead Renovation Certified Firm
  • Clean Trust (IICRC) Certified Firm
  • Certified Microbial Remediation Supervisor (from the American Council for Accredited Certification and the Indoor Air Quality Association)
  • NADCA member with two ASCS on staff
  • NC licensed general contractors with unlimited license
  • Accredited by Better Business Bureau with no complaints on file to date
  • Large Loss Restoration Team (through SERVPRO corporate)

Randy S. & Kim A. & Austin J. Williams
Randy S. & Kim A. & Austin J. Williams
Owners of SERVPRO of Catawba County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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