Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Grosse Pointe we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
A hole in my roof from a tree limb created water damage in the attic and down to the main floor of my home. From the time I called Servpro to a technician on site was under 20 minutes on a Friday afternoon! They brought a full team and had the attic subfloor cut out, insulation removed, bedroom plaster ceiling removed, water remediation in the ceiling addressed, and water in the main floor cleaned up in under 2 hours. The team was very respectful of my house including floor coverings throughout and the Project Lead was very communicative throughout the entire process. I could not recommend them higher, and I am extremely thankful for their promptness, professionalism, and communication throughout this otherwise frustrating home problem. When you find yourself having a terrible day, Servpro will be happy to come out and make it all much better and keep the process as easy as possible!
Super quick thorough work! Great to work with! Highly recommend! We had sewage backup to our basement and they did a great job helping us through it!
Seriously could not ask for better service than this company ‘Gross pointe Servpro’. Instant response with full on active amazing crew lead by the owner Mr Mentor. Humility, courtesy, diligence, meticulousness are the core qualities we observed. In addition, the crew handled our things with utmost care. Daily calls plus monitoring of everything including even minute details culminating in a spectacular back to normal basement. Would highly recommend this company to anyone living in any area in Michigan.
I typically never write reviews but this place got me to do so with how professional, fast and transparent they were during the process. Ask for Mentor, best contractor I’ve ever worked with! Would give 6 stars if possible!
Patrick and his crew were fantastic! They walked us through every step and continued to follow up to make sure we were completely satisfied. I highly recommend them to anyone who has a flood disaster.
I don’t often share reviews but Patrick and his crew was so amazing to work with! They came same day and actually within a hour or so and started to clean up my water damage immediately. Patrick would check in all day and make sure I didn’t have any questions and left my home clean and made sure to contain as much dust and mess as possible. They are fair, honest, trustworthy and handled everything for me to alleviate as much stress as possible. Patrick was also fantastic with my dogs who were so stressed out with so many people and all the noise. If your ever unfortunate to need any remediation, they will make everything as easy as possible!
We experienced a water pipe breakage behind a wall in our kitchen. Our insurance recommended Servpro. I took an extra step to read reviews on which Servpro to use. We are so thankful to have chose. Grosse Pointe! Mentor and crew were the best! The team was so efficient, kind and kept the demolition contained not exposing us to the dust and such that comes with the work they were doing. I would highly recommend Grosse Ponte Servpro!
Recently had Servpro of GP out after a burst pipe and subsequent damage to a lower level bedroom. Patrick, Mentor, Paul and the whole crew were so nice and great to work with. The communication and professionalism from them and the office staff and crew was exceptional. They helped me through the insurance claim process and did a really nice job with the repairs and clean up. 100% would recommend.
Mentor, Patrick and team are wonderful to work with. They’re knowledgeable, kind, and dedicated to doing the right things and getting the job done right. We can’t thank them enough for their services, during a very difficult time. Highly recommend this team of professionals!
