SERVPRO of Grosse Pointe
Address
18524 Mack AvenueGrosse Pointe Farms,MI 48236
Service Area
Here to Help® 24/7
About Us
Services We Provide
WHY CHOOSE SERVPRO?
Faster to any size disaster™
We have more than 2,100 locations nationwide serving 97% of all US zip codes within two hours.
Available 24/7
An emergency can happen at any time, and we are ready to take your call, day or night.
#1 in the cleanup and restoration industry
We’re a trusted leader in the restoration industry.
Highly-trained professionals with more than 50 years of experience
We’ve earned the reputation as #1 in the cleanup and restoration industry and specialize in fire and water damage, specialty cleaning, mold, and so much more.
What our
customers are saying
A hole in my roof from a tree limb created water damage in the attic and down to the main floor of my home. From the time I called Servpro to a technician on site was under 20 minutes on a Friday afternoon! They brought a full team and had the attic subfloor cut out, insulation removed, bedroom plaster ceiling removed, water remediation in the ceiling addressed, and water in the main floor cleaned up in under 2 hours. The team was very respectful of my house including floor coverings throughout and the Project Lead was very communicative throughout the entire process. I could not recommend them higher, and I am extremely thankful for their promptness, professionalism, and communication throughout this otherwise frustrating home problem. When you find yourself having a terrible day, Servpro will be happy to come out and make it all much better and keep the process as easy as possible!
Super quick thorough work! Great to work with! Highly recommend! We had sewage backup to our basement and they did a great job helping us through it!
Seriously could not ask for better service than this company ‘Gross pointe Servpro’. Instant response with full on active amazing crew lead by the owner Mr Mentor. Humility, courtesy, diligence, meticulousness are the core qualities we observed. In addition, the crew handled our things with utmost care. Daily calls plus monitoring of everything including even minute details culminating in a spectacular back to normal basement. Would highly recommend this company to anyone living in any area in Michigan.
I typically never write reviews but this place got me to do so with how professional, fast and transparent they were during the process. Ask for Mentor, best contractor I’ve ever worked with! Would give 6 stars if possible!
Patrick and his crew were fantastic! They walked us through every step and continued to follow up to make sure we were completely satisfied. I highly recommend them to anyone who has a flood disaster.
I don’t often share reviews but Patrick and his crew was so amazing to work with! They came same day and actually within a hour or so and started to clean up my water damage immediately. Patrick would check in all day and make sure I didn’t have any questions and left my home clean and made sure to contain as much dust and mess as possible. They are fair, honest, trustworthy and handled everything for me to alleviate as much stress as possible. Patrick was also fantastic with my dogs who were so stressed out with so many people and all the noise. If your ever unfortunate to need any remediation, they will make everything as easy as possible!
We experienced a water pipe breakage behind a wall in our kitchen. Our insurance recommended Servpro. I took an extra step to read reviews on which Servpro to use. We are so thankful to have chose. Grosse Pointe! Mentor and crew were the best! The team was so efficient, kind and kept the demolition contained not exposing us to the dust and such that comes with the work they were doing. I would highly recommend Grosse Ponte Servpro!
Recently had Servpro of GP out after a burst pipe and subsequent damage to a lower level bedroom. Patrick, Mentor, Paul and the whole crew were so nice and great to work with. The communication and professionalism from them and the office staff and crew was exceptional. They helped me through the insurance claim process and did a really nice job with the repairs and clean up. 100% would recommend.
Mentor, Patrick and team are wonderful to work with. They’re knowledgeable, kind, and dedicated to doing the right things and getting the job done right. We can’t thank them enough for their services, during a very difficult time. Highly recommend this team of professionals!
