Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

The #1 Choice in Cleanup and Restoration*
Residential and Commercial Sewage Cleanup
24/7 Emergency Response
Trained, Certified Specialists
Streamlined Insurance Process

Here to Help^® 24/7

SERVPRO of Charles County

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(301) 753-8313

4.9

(116 reviews)

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(301) 753-8313

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Why Choose SERVPRO^® for Sewage Cleanup?

The Mess That Needs a Careful Plan

A sewage backup is one of those property problems where “I’ll just clean it up myself” can turn into a much bigger headache. The water may appear contained to a bathroom, laundry area, or basement corner, but contaminated moisture can move into flooring, drywall, trim, and nearby contents before the surface looks fully soaked.

For homes and businesses in Waldorf, sewage cleanup needs a steady, methodical approach. Heavy rain, aging drain lines, and busy plumbing systems around Charles County can all contribute to backups, especially in lower-level spaces or older properties near Route 301.

SERVPRO handles sewage cleanup by first identifying the affected areas, then removing contaminated materials that cannot be properly cleaned. The process may also include water extraction, drying, cleaning, deodorization, and moisture checks to help address what is visible and what may be tucked under surfaces.

Getting the Space Back Under Control

Sewage damage can feel overwhelming because it affects both the property and the way you use the space. A finished basement may become unusable. A restroom in a business may need to be closed. A rental unit may need fast, organized cleanup before repairs can move forward.

In Waldorf, SERVPRO helps property owners take the next practical step with clear communication and careful service. Contact SERVPRO to schedule sewage cleanup and learn how the team can help restore a cleaner, more manageable property.

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Water Damage Restoration Mold Removal Specialty Cleaning Services General Cleaning Services

A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.

Avoid all contact with sewage-contaminated water

Turn off the main water supply to prevent additional flow

Shut down HVAC systems to stop contaminated air from circulating

Evacuate people and pets from affected areas

Call SERVPRO immediately for professional cleanup

Work with SERVPRO to contact your insurance company and document the damage

Steps in Our Sewage Damage Restoration Process

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

From the person who came out to walk through my damages to the team that came to work in my home they were each respectful, knowledgeable, kind, and work together well as a team.

Deborah King

Marissa, Zach, and Chris did an excellent job managing and overseeing the mitigation and remediation of our home after it was flooded for the second time. During an incredibly devastating experience, they brought our family comfort, reassurance, and confidence every step of the way. Their professionalism, expertise, and commitment to ensuring the remediation was done thoroughly—not allowing any shortcuts and holding the other company accountable throughout the process—meant the world to us. Their dedication gave us peace of mind when we needed it most. You truly are a five-star team! Thank you, Marissa, Zach, and Chris of SERVPRO of Charles County, for your outstanding service and genuine care. We are incredibly grateful!

Cheryl Crosby

Marisa Shiflette and her team were awesome. Kept me up to date on what was going on daily and confirmed times that they would arrive each day.

Beverly Estep

AMAZING SERVICE LAKIYA, PRESCOTT AND AARON! I had an outstanding experience with Servpro from start to finish following a water leak in my basement. After discovering a leak that had likely been ongoing for 7–10 days, I contacted Servpro and was immediately impressed by the level of customer service I received. Lakiya was my first point of contact, and she was absolutely phenomenal. She was professional, courteous, knowledgeable, and genuinely caring throughout the process. What stood out most was her commitment to customer service—she even followed up with me multiple times to ensure everything was going smoothly. Her communication and professionalism made a stressful situation much easier to manage. The technicians, Prescott and Aaron, were equally impressive. They arrived promptly, worked efficiently, and demonstrated a high level of expertise throughout the water restoration process. They took the time to explain every step, answered all of my questions, and made sure I understood exactly what was being done and why. Their professionalism, knowledge, and attention to detail gave me complete confidence that my home was in good hands. From my initial phone call through the completion of service, the entire Servpro team went above and beyond to provide exceptional customer care. They turned a stressful water damage situation into a smooth and manageable experience. I highly recommend Servpro, and I want to specifically recognize Lakiya, Prescott, and Aaron for their outstanding service. Thank you all for your professionalism, dedication, and commitment to excellence!

Erica

Matt and his team came out and was very professional and swift with there work. I am very pleased on there prompt response and excellent service.

Jennifer Fair

Job well done to Prescott and his crew, Aaron, Brandon and James from ServPro of Charles County and Oxon Hill. They were very courteous, professional and treated our home with great care. The water damage while seemingly severe to us, they put us at ease, walking us through every step of the mitigation process. They handled us and our furnishings with great care and appreciation, while putting us at ease that the entire process would be taken care of to the best of their ability.

Robin Jones

i would like to give kuddos to Alex, Jeremy and Khalil for the work they did at my home. Removing water damage to my basement, they were efficient, always on time and got the job done in a timely manner. Answered the questions when asked. I highly recommend these 3 individuals in my home anytime, Hats off to this team.

Cheryl Smith

We were very pleased with the service we received from the Servpro team (Marisa, Kojo, Zach, Shavon and Jasper). They all were professional, prompt, experienced in handling the water in the basement, and detailed. Marisa kept us informed on the process which eased our concerns. We had a great experience.

Cecelia Davis

Matt and his crew did a great job and were very friendly and helpful

Allison Hannibal

About Us

Rooted in Practical Help for Charles County Properties

SERVPRO serves Waldorf with restoration and cleaning support for the kinds of property problems that can throw off a whole day. A burst pipe, smoky kitchen, damp basement, sewage backup, storm-damaged room, or messy commercial cleanup can leave you trying to make decisions faster than you expected. That is where a steady local team matters.

The area has its own mix of property needs. Homes near St. Charles, businesses along Route 301, apartment communities, offices, schools, and local facilities all deal with busy use, changing weather, humid stretches, and the occasional surprise behind a wall or under a floor. SERVPRO understands that cleanup is not just about equipment. It is about knowing what to look for, explaining the process clearly, and treating the property with care.

SERVPRO helps with water damage restoration, fire cleanup, mold remediation, storm damage, sewage cleanup, specialty cleaning, contents restoration, and construction services after damage. The team can assess affected areas, remove damaged materials when needed, dry wet spaces, clean residue, protect belongings, and help plan the next step.

For property owners in Waldorf, good restoration support should feel organized and straightforward, not like one more headache added to the pile. Contact SERVPRO to schedule service and learn how the team can help restore comfort, order, and confidence in your home or business.

Jonathan Stroup

Owner of SERVPRO of Charles County

Residential Services

Commercial Damage Restoration Services

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