SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Charles County
Our Google Reviews
(301) 753-8313
4.9
(116 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

Sensitive Cleanup Calls for a Steady Hand

Not every property cleanup is about dust, water, or smoke. Some situations involve materials that require trained handling, careful removal, and a calm process from start to finish. Biohazard cleaning may be needed after accidents, trauma, waste contamination, unattended situations, or other events where standard cleaning is not the right fit.

For property owners in Waldorf, these jobs can feel personal, stressful, and hard to talk about. SERVPRO approaches biohazard cleaning with discretion and clear communication, so you know what is happening without feeling buried in technical terms.

The work often starts by identifying the affected areas and limiting unnecessary foot traffic through the space. From there, SERVPRO can remove materials that cannot be properly cleaned, clean and deodorize affected surfaces, and help prepare the area for any additional restoration or repairs. Think of it as bringing order back to a space one careful step at a time.

Properties near St. Charles Towne Center, Route 301, and surrounding Waldorf neighborhoods include homes, apartments, offices, retail spaces, and shared facilities where privacy matters. A professional response helps protect the property while keeping the process organized for owners, managers, and occupants.

SERVPRO provides biohazard cleaning for residential and commercial properties with respect for the situation and attention to the details. Contact SERVPRO to schedule service and learn how the team can help restore a cleaner, more controlled space.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

From the person who came out to walk through my damages to the team that came to work in my home they were each respectful, knowledgeable, kind, and work together well as a team.

Deborah King

Marissa, Zach, and Chris did an excellent job managing and overseeing the mitigation and remediation of our home after it was flooded for the second time. During an incredibly devastating experience, they brought our family comfort, reassurance, and confidence every step of the way. Their professionalism, expertise, and commitment to ensuring the remediation was done thoroughly—not allowing any shortcuts and holding the other company accountable throughout the process—meant the world to us. Their dedication gave us peace of mind when we needed it most. You truly are a five-star team! Thank you, Marissa, Zach, and Chris of SERVPRO of Charles County, for your outstanding service and genuine care. We are incredibly grateful!

Cheryl Crosby

Marisa Shiflette and her team were awesome. Kept me up to date on what was going on daily and confirmed times that they would arrive each day.

Beverly Estep

AMAZING SERVICE LAKIYA, PRESCOTT AND AARON! I had an outstanding experience with Servpro from start to finish following a water leak in my basement. After discovering a leak that had likely been ongoing for 7–10 days, I contacted Servpro and was immediately impressed by the level of customer service I received. Lakiya was my first point of contact, and she was absolutely phenomenal. She was professional, courteous, knowledgeable, and genuinely caring throughout the process. What stood out most was her commitment to customer service—she even followed up with me multiple times to ensure everything was going smoothly. Her communication and professionalism made a stressful situation much easier to manage. The technicians, Prescott and Aaron, were equally impressive. They arrived promptly, worked efficiently, and demonstrated a high level of expertise throughout the water restoration process. They took the time to explain every step, answered all of my questions, and made sure I understood exactly what was being done and why. Their professionalism, knowledge, and attention to detail gave me complete confidence that my home was in good hands. From my initial phone call through the completion of service, the entire Servpro team went above and beyond to provide exceptional customer care. They turned a stressful water damage situation into a smooth and manageable experience. I highly recommend Servpro, and I want to specifically recognize Lakiya, Prescott, and Aaron for their outstanding service. Thank you all for your professionalism, dedication, and commitment to excellence!

Erica

Matt and his team came out and was very professional and swift with there work. I am very pleased on there prompt response and excellent service.

Jennifer Fair

Job well done to Prescott and his crew, Aaron, Brandon and James from ServPro of Charles County and Oxon Hill. They were very courteous, professional and treated our home with great care. The water damage while seemingly severe to us, they put us at ease, walking us through every step of the mitigation process. They handled us and our furnishings with great care and appreciation, while putting us at ease that the entire process would be taken care of to the best of their ability.

Robin Jones

i would like to give kuddos to Alex, Jeremy and Khalil for the work they did at my home. Removing water damage to my basement, they were efficient, always on time and got the job done in a timely manner. Answered the questions when asked. I highly recommend these 3 individuals in my home anytime, Hats off to this team.

Cheryl Smith

We were very pleased with the service we received from the Servpro team (Marisa, Kojo, Zach, Shavon and Jasper). They all were professional, prompt, experienced in handling the water in the basement, and detailed. Marisa kept us informed on the process which eased our concerns. We had a great experience.

Cecelia Davis

Matt and his crew did a great job and were very friendly and helpful

Allison Hannibal

About Us

Rooted in Practical Help for Charles County Properties

SERVPRO serves Waldorf with restoration and cleaning support for the kinds of property problems that can throw off a whole day. A burst pipe, smoky kitchen, damp basement, sewage backup, storm-damaged room, or messy commercial cleanup can leave you trying to make decisions faster than you expected. That is where a steady local team matters.

The area has its own mix of property needs. Homes near St. Charles, businesses along Route 301, apartment communities, offices, schools, and local facilities all deal with busy use, changing weather, humid stretches, and the occasional surprise behind a wall or under a floor. SERVPRO understands that cleanup is not just about equipment. It is about knowing what to look for, explaining the process clearly, and treating the property with care.

SERVPRO helps with water damage restoration, fire cleanup, mold remediation, storm damage, sewage cleanup, specialty cleaning, contents restoration, and construction services after damage. The team can assess affected areas, remove damaged materials when needed, dry wet spaces, clean residue, protect belongings, and help plan the next step.

For property owners in Waldorf, good restoration support should feel organized and straightforward, not like one more headache added to the pile. Contact SERVPRO to schedule service and learn how the team can help restore comfort, order, and confidence in your home or business.

Jonathan Stroup
Jonathan Stroup
Owner of SERVPRO of Charles County

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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