Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Worcester
Our Google Reviews
(508) 757-7885
4.7
(251 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewer Cleanup Services in Worcester, MA

A sewer backup is more than a mess—it’s a health hazard. At SERVPRO of Worcester, we provide fast, professional sewer cleanup for homes and businesses in Worcester, Berlin, Boylston, and West Boylston.

Our certified team removes contaminated water, sanitizes affected areas, and restores your property using advanced equipment and strict safety protocols. Sewer water often contains harmful bacteria and pathogens, so quick action is critical to protect your health and prevent further damage. Our technicians are IICRC-certified.

Our Sewer Cleanup Services Include:

  • Extraction of contaminated water and debris
  • Deep cleaning and sanitization
  • Odor removal and deodorization
  • Drying and dehumidification
  • Structural cleaning and restoration
  • 24/7 emergency response

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We had Clayton and Julio just come to our house to clean up after a huge leak. They were amazing! Professional, courteous and kind. I am very pleased with ServPro and that's because of Clayton and Julio!!! Thank you!!!

Joseph Vazquez

Highly recommend using ServPro Worcester. I had previously used them for issues in my kitchen and work was done well and timely. I recently called again for potential issues in my bathroom. The Project Manager, Steve, went above and beyond to answer all my questions and alleviate my concerns. I wouldn’t hesitate to call them again to work on my home.

Christine Maxwell

I can’t say enough about Servpro of Worcester. From start to finish, the entire team was professional, kind, responsive and extremely thorough. The communication from Steve and Kim was excellent. Jesus and Matteo did such a great job and explained everything to me and made sure the job was done right. They took a very stressful situation and made it so much easier to deal with and went above and beyond to make sure everything was handled properly. They were very respectful of me and my home. I am very grateful for their hard work and would recommend them to anyone who needs their services.

Terry Chetkowski

Clayton and Julio were the technicians and they were both AWESOME. They were totally adept at what they were doing.

Donmarie Desrosiers - Sespaniak

When we had a water leak in our office, Donald, Juan, and Michelin arrived to take care of getting the drying process going. They were extremely professional, thorough, and informative. Thanks guys!

Zachary Azoulay

Matt and Juan did an amazing job! We needed professional cleaning at the location where I work, and they truly went above and beyond. They were incredibly thorough and made sure everything was properly cleaned and sanitized. They even took the extra time to clean areas we weren’t expecting, including the windows, just to make sure everything was taken care of. When my boss said we needed to call the professionals, she was absolutely right! Matt and Juan’s attention to detail and the care they put into their work really showed. I’m extremely grateful for everything they did and would absolutely recommend their services. Thank you, Matt and Juan, for taking such great care of our workplace!

Fabi P

I would like to recognize Donald and Michelin and the rest of the Servpro team for an awesome job at our home, Donald was super professional, informative and polite, he and the team were always friendly and courteous and most of all made sure the job was done correctly. They spent several weeks at our home cleaning, repairing and making sure our home is clean and safe to move back in. Both my family and I want to thank Donald and his team for a super nice job, they are an incredible team and I am so grateful I called them for help when my family needed them the most.

Steven Lacroix

Great experience with the crew (Dan, Joe, Matteo) in cleaning up my ice dam problems from February. They took great care to keep down the dust and debris in the house and they directly addressed a concern I had. Highly recommended.

ron heerema

Donald and Michelin did a great job ripping out some water damage we had from snow dams this past winter. They were on time and worked very efficiently. The thing my husband and I were most impressed with was how much prep work they did to protect our home by doing things like taping down floor protectors, putting up plastic sheets to contain dust, etc. Our experience with them led us to expand our scope of work with Servpro to include reconstruction.

Rafaella Martin

About Us

For over a decade, SERVPRO of Worcester has been a trusted partner for families and businesses facing fire, water, or mold damage. We understand the stress and disruption that comes with these unexpected events, and our mission is to provide fast, reliable restoration services that help you get back to normal as quickly as possible.

Locally owned and operated under the leadership of F. Donald McKendall, SERVPRO of Worcester combines generations of restoration expertise with modern capabilities. What started as a small operation has grown into one of Central Massachusetts’ most trusted full-service restoration companies. From Worcester’s top hospitals and schools to city properties and countless family homes, we’re proud to serve our community across all Seven Hills.

Our highly trained team is equipped to handle restoration projects of any size, from minor water leaks to large-scale commercial losses. As an IICRC-Certified firm and an active member of the Worcester and Wachusett Area Chambers of Commerce, we’re committed to maintaining the highest industry standards. We are also honored to have been recognized with multiple awards in 2022, including Best of Central MA- Best CleaningService Company  and Best of Central MA- Home Repair/ Remodeling Company.

At SERVPRO of Worcester, we take pride in our community and the trust our neighbors place in us. When disaster strikes, you can rely on our team to make it “Like it never even happened.” Contact us today to learn how we can help.

F. Donald McKendall IV
F. Donald McKendall IV
Owner of SERVPRO of Worcester

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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