Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Medford / Everett
Our Google Reviews
(781) 395-4444
5.0
(48 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Medford / Everett we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

The crew benji jeremy and alex came at the end of the job and did a wonderful job outstanding crew been let down with the first team n but this crew is topnotch

Joe Matthews

These guys are professional professionals serve pro 3-14-26 called this guys at 10 this morning showed up at 12 all professional Benji Jeremy and Alex Great guys professionally done executed the work, satisfied, 100%

Sonny Alvarez

John C. came out to assess my attic after MassSaves indicated that there was water damage present that would need to be remediated in advance of any work. John was an incredibly professional, supremely knowledgeable and, most importantly, honest assessor. He talked me through the root of what was going on, why it looked the way it did, and then laid out clear next steps. No up sells, no conjuring up services; just aligning what he could provide to what I needed to get done. If there is ever another issue that crops up, I know who I’ll be calling.

Chris

During the recent heavy wind and rain storm, our roof sustained partial damage and leak in the roof. the water quickly collected in the ceiling soaking the batt insulation resulting in partial ceiling collapse in the living room we came home from an out of town trip to a pile of sheet rock on the floor and a heavy stench and mold and that rendered the home un-habitable Serve pro was tasked with patching the roof, removing the rubble, removing the mold , cleaning and substantially improving the air quality in the whole house. Servpro stepped up to the task and knew exactly what to do and they did it on time and in order. Servepro deployed several teams to do the job (it was surgical!) all of them from top to bottom were extremely professional Kudos to all of them days into it and now we are ready for the buildout if you have home damage and you need help, Servpro is your team, you will not regret it! Great job Servepro!

Rachid Farah

Ryan A. was outstanding! He was professional, knowledgeable, efficient and kind. We were in an emergency situation and his understanding and compassion to our situation eas so appreciated. We will now always use Serv Pro because of Ryan. Thank you Ryan! We appreciate you!

Nancy Jo

I had the pleasure of connecting with Kerry at a recent networking event and was impressed by her knowledge and enthusiasm for ServPRO’s services. She was warm, engaging, and took the time to explain how they help businesses and homeowners recover from disasters. If her approach reflects the company as a whole, I’d feel confident recommending them, and would be grateful to have her contact in the event of an emergency!

Brianna Clark

Highly recommend!

Marc Perlman

Had a dishwasher plumbing problem that wreaked havoc. Thankfully got in touch with kerry, and she got it sorted out. Thankfully!

Kristen Gagnon

Awesome company for any restoration needs!

Jennifer Maclean

About Us

One of the things that sets our SERVPRO team apart from other water and fire damage restoration units is our commitment to the customer. 5-Star ratings are not given out without consideration, and we work hard to ensure that our reputation among our customer base and those we serve in the community remains unwavering. We express this promise in all aspects of our restoration services, from our fast response to the investments made in the equipment we use.

Experienced Technicians to Help When You Need It

Under the leadership of our owner, Jonathan Ray Fox, we have multiple franchises working together to provide ongoing and rapid responses to natural disasters and emergencies threatening area homes. Technicians and experts on our roster receive training and certifications from multiple standard-setting entities in the industry, making our responding team knowledgeable about what to expect and the best practices to ensure a seamless experience, "Like it never even happened." Some of these organizations involved include:

  • IICRC - Institute of Inspection, Cleaning and Restoration Certification
  • ABRA - American Bio Recovery Association
  • OSHA - Occupational Safety & Health Administration
  • NORMI - National Organization of Remediators and Mold Inspectors
  • NADCA - National Air Duct Cleaning Association

A Helping Hand in the Communities We Serve

We are locally owned and operated, which allows us to care more deeply about the communities we serve, as we share them with you. We sit on the Chambers of Commerce to stay attuned to the needs of local businesses and entrepreneurs. We invest our time and resources in events and awareness drives for organizations such as the American Diabetes Association, LifeBridge Northshore, and the American Red Cross. Giving back to local schools and athletic departments is another way to reinvest in our communities beyond restoration, rebuilding, and repairs.

Your One-Stop Shop for Restoration and Repairs

Because disasters and emergencies are inevitable for many homes and businesses, you can count on the 24/7 response from our SERVPRO of Medford / Everett team. We have experienced technicians to help with mitigation, water and fire restoration, and reconstruction.

Jonathan Ray Fox
Jonathan Ray Fox
Owner of SERVPRO of Medford / Everett

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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