SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Medford / Everett
Our Google Reviews
(781) 395-4444
5.0
(48 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

The crew benji jeremy and alex came at the end of the job and did a wonderful job outstanding crew been let down with the first team n but this crew is topnotch

Joe Matthews

These guys are professional professionals serve pro 3-14-26 called this guys at 10 this morning showed up at 12 all professional Benji Jeremy and Alex Great guys professionally done executed the work, satisfied, 100%

Sonny Alvarez

John C. came out to assess my attic after MassSaves indicated that there was water damage present that would need to be remediated in advance of any work. John was an incredibly professional, supremely knowledgeable and, most importantly, honest assessor. He talked me through the root of what was going on, why it looked the way it did, and then laid out clear next steps. No up sells, no conjuring up services; just aligning what he could provide to what I needed to get done. If there is ever another issue that crops up, I know who I’ll be calling.

Chris

During the recent heavy wind and rain storm, our roof sustained partial damage and leak in the roof. the water quickly collected in the ceiling soaking the batt insulation resulting in partial ceiling collapse in the living room we came home from an out of town trip to a pile of sheet rock on the floor and a heavy stench and mold and that rendered the home un-habitable Serve pro was tasked with patching the roof, removing the rubble, removing the mold , cleaning and substantially improving the air quality in the whole house. Servpro stepped up to the task and knew exactly what to do and they did it on time and in order. Servepro deployed several teams to do the job (it was surgical!) all of them from top to bottom were extremely professional Kudos to all of them days into it and now we are ready for the buildout if you have home damage and you need help, Servpro is your team, you will not regret it! Great job Servepro!

Rachid Farah

Ryan A. was outstanding! He was professional, knowledgeable, efficient and kind. We were in an emergency situation and his understanding and compassion to our situation eas so appreciated. We will now always use Serv Pro because of Ryan. Thank you Ryan! We appreciate you!

Nancy Jo

I had the pleasure of connecting with Kerry at a recent networking event and was impressed by her knowledge and enthusiasm for ServPRO’s services. She was warm, engaging, and took the time to explain how they help businesses and homeowners recover from disasters. If her approach reflects the company as a whole, I’d feel confident recommending them, and would be grateful to have her contact in the event of an emergency!

Brianna Clark

Highly recommend!

Marc Perlman

Had a dishwasher plumbing problem that wreaked havoc. Thankfully got in touch with kerry, and she got it sorted out. Thankfully!

Kristen Gagnon

Awesome company for any restoration needs!

Jennifer Maclean

About Us

One of the things that sets our SERVPRO team apart from other water and fire damage restoration units is our commitment to the customer. 5-Star ratings are not given out without consideration, and we work hard to ensure that our reputation among our customer base and those we serve in the community remains unwavering. We express this promise in all aspects of our restoration services, from our fast response to the investments made in the equipment we use.

Experienced Technicians to Help When You Need It

Under the leadership of our owner, Jonathan Ray Fox, we have multiple franchises working together to provide ongoing and rapid responses to natural disasters and emergencies threatening area homes. Technicians and experts on our roster receive training and certifications from multiple standard-setting entities in the industry, making our responding team knowledgeable about what to expect and the best practices to ensure a seamless experience, "Like it never even happened." Some of these organizations involved include:

  • IICRC - Institute of Inspection, Cleaning and Restoration Certification
  • ABRA - American Bio Recovery Association
  • OSHA - Occupational Safety & Health Administration
  • NORMI - National Organization of Remediators and Mold Inspectors
  • NADCA - National Air Duct Cleaning Association

A Helping Hand in the Communities We Serve

We are locally owned and operated, which allows us to care more deeply about the communities we serve, as we share them with you. We sit on the Chambers of Commerce to stay attuned to the needs of local businesses and entrepreneurs. We invest our time and resources in events and awareness drives for organizations such as the American Diabetes Association, LifeBridge Northshore, and the American Red Cross. Giving back to local schools and athletic departments is another way to reinvest in our communities beyond restoration, rebuilding, and repairs.

Your One-Stop Shop for Restoration and Repairs

Because disasters and emergencies are inevitable for many homes and businesses, you can count on the 24/7 response from our SERVPRO of Medford / Everett team. We have experienced technicians to help with mitigation, water and fire restoration, and reconstruction.

Jonathan Ray Fox
Jonathan Ray Fox
Owner of SERVPRO of Medford / Everett

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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