
About Us
SERVPRO of Medford / Everett is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
One of the things that sets our SERVPRO team apart from other water and fire damage restoration units is our commitment to the customer. 5-Star ratings are not given out without consideration, and we work hard to ensure that our reputation among our customer base and those we serve in the community remains unwavering. We express this promise in all aspects of our restoration services, from our fast response to the investments made in the equipment we use.
Experienced Technicians to Help When You Need It
Under the leadership of our owner, Jonathan Ray Fox, we have multiple franchises working together to provide ongoing and rapid responses to natural disasters and emergencies threatening area homes. Technicians and experts on our roster receive training and certifications from multiple standard-setting entities in the industry, making our responding team knowledgeable about what to expect and the best practices to ensure a seamless experience, "Like it never even happened." Some of these organizations involved include:
- IICRC - Institute of Inspection, Cleaning and Restoration Certification
- ABRA - American Bio Recovery Association
- OSHA - Occupational Safety & Health Administration
- NORMI - National Organization of Remediators and Mold Inspectors
- NADCA - National Air Duct Cleaning Association
A Helping Hand in the Communities We Serve
We are locally owned and operated, which allows us to care more deeply about the communities we serve, as we share them with you. We sit on the Chambers of Commerce to stay attuned to the needs of local businesses and entrepreneurs. We invest our time and resources in events and awareness drives for organizations such as the American Diabetes Association, LifeBridge Northshore, and the American Red Cross. Giving back to local schools and athletic departments is another way to reinvest in our communities beyond restoration, rebuilding, and repairs.
Your One-Stop Shop for Restoration and Repairs
Because disasters and emergencies are inevitable for many homes and businesses, you can count on the 24/7 response from our SERVPRO of Medford / Everett team. We have experienced technicians to help with mitigation, water and fire restoration, and reconstruction.
Service Area
Certifications
- SCT - Subrogation Claims Training
- UFT - Upholstery & Fabric Cleaning Technician
- ASD - Applied Structural Drying Technician
- SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
- AMRT - Applied Microbial Remediation Technician
- OSHA - 30-hour General and/or Construction Industry Training Program
- OCT - Odor Control Technician
- HST - Health and safety Technician
- WRT - Water Damage Restoration Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- RRRP - Lead-Based Paint Activities and Renovation
- IICRC Certified Firm
- SSI - Substrate Subfloor Introduction
- FSRT - Fire & Smoke Damage Restoration Technician
- ECTP - Employee Certification Training Program
- CCT - Carpet Cleaning Technician
What our
customers are saying
The crew benji jeremy and alex came at the end of the job and did a wonderful job outstanding crew been let down with the first team n but this crew is topnotch
These guys are professional professionals serve pro 3-14-26 called this guys at 10 this morning showed up at 12 all professional Benji Jeremy and Alex Great guys professionally done executed the work, satisfied, 100%
John C. came out to assess my attic after MassSaves indicated that there was water damage present that would need to be remediated in advance of any work. John was an incredibly professional, supremely knowledgeable and, most importantly, honest assessor. He talked me through the root of what was going on, why it looked the way it did, and then laid out clear next steps. No up sells, no conjuring up services; just aligning what he could provide to what I needed to get done. If there is ever another issue that crops up, I know who I’ll be calling.
During the recent heavy wind and rain storm, our roof sustained partial damage and leak in the roof. the water quickly collected in the ceiling soaking the batt insulation resulting in partial ceiling collapse in the living room we came home from an out of town trip to a pile of sheet rock on the floor and a heavy stench and mold and that rendered the home un-habitable Serve pro was tasked with patching the roof, removing the rubble, removing the mold , cleaning and substantially improving the air quality in the whole house. Servpro stepped up to the task and knew exactly what to do and they did it on time and in order. Servepro deployed several teams to do the job (it was surgical!) all of them from top to bottom were extremely professional Kudos to all of them days into it and now we are ready for the buildout if you have home damage and you need help, Servpro is your team, you will not regret it! Great job Servepro!
Ryan A. was outstanding! He was professional, knowledgeable, efficient and kind. We were in an emergency situation and his understanding and compassion to our situation eas so appreciated. We will now always use Serv Pro because of Ryan. Thank you Ryan! We appreciate you!
I had the pleasure of connecting with Kerry at a recent networking event and was impressed by her knowledge and enthusiasm for ServPRO’s services. She was warm, engaging, and took the time to explain how they help businesses and homeowners recover from disasters. If her approach reflects the company as a whole, I’d feel confident recommending them, and would be grateful to have her contact in the event of an emergency!
Highly recommend!
Had a dishwasher plumbing problem that wreaked havoc. Thankfully got in touch with kerry, and she got it sorted out. Thankfully!
Awesome company for any restoration needs!