Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Dubuque
Our Google Reviews
(563) 584-2242
4.9
(112 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Dubuque we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Sam B went above and beyond to solve my issue. I dont know how I would've done it without him. Explained his ideas well, answered all my questions, then executed flawlessly. Ask for Sam!

Jordan Giesemann

Krista and Max showed up on time and were very professional. They listened to my concerns and were diligent in seeing that I was comfortable with their suggestions. If you have to call Servpro you must ask for these two to take care of your plumbing needs.

Kalinda Swim

SERVPRO did a great job with a genera clean on my home. I would highly recommend their services.

Matthew McAllister

Servpro was very helpful and did a great job i would 10/10 recommend, AMAZING SERVICE

Rabecca Johnson

Servpro did a great job!

Adam Schmidt

I needed someone to inspect a unit for me on very short notice. I called and was able to speak with Bob. Despite being bery busy both with his business, and that day in particular, with personal appointments as well. He was not only able to swing by and evaluate my rental unit without having set up an sppointment, but get back to me just a short time later to give me a report minutes after walikg out of his dental appointment. The guy has never met me and went out of his way to help out a first time customer that has never given him business before. The guy and the business both are gourmet. They treat you like a friend not a number and really care about making things easy and fast as possble. I dont leave many google reviews but this one is warranted. If 6 stars was an option id have done that.

Jimmy The Fingers

My family is renovating an old home and we have utilized Servpro services a few times and they always show up fast when I need them! All employees that have been to my home are beyond professional, kind and do a great job! Highly recommend!

Jodi Stricker

I would highly recommend Servpro's services. The general manager, Bob, was very knowledgeable and informative. He provided education rather than just trying to sell a service. It was such a pleasure to receive such excellent customer service.

Tina Brestrup

They helped me so fast in an emergency situation and did an amazing job! I'm very grateful, especially to those that came and did the work, Lauren, Katie, and Krista. (Hopefully spelt those right.) I would recommend! Thank you very much!

Cassandra Vandermillen

About Us

Where It Started
SERVPRO of Dubuque - Powered by People, Led by Family

SERVPRO of Dubuque is proudly owned and operated by JC and Lindsey Weber — a husband-and-wife team with over five years of dedicated experience in the SERVPRO family. Their journey has been fueled by a powerful, people-first mindset that puts compassion, care, and community at the heart of everything they do.

As deeply rooted members of the community, JC and Lindsey are more than business owners — they’re neighbors, supporters, and friends. Their commitment to serving others goes beyond restoration work — it’s about showing up, making a difference, and helping families and businesses get back on their feet when it matters most.

At the center of it all? Their family. As proud parents of four amazing children, JC and Lindsey know exactly how important it is to protect what matters most — and that’s the same level of care they extend to every client they serve.

With JC and Lindsey leading the way, SERVPRO of Dubuque is more than a restoration company. It's a team that treats every job like it's personal because to them, it is.

What We Do
SERVPRO of Dubuque, which services Dubuque & Delaware county in Iowa and Jo Daviess county in Illinois, is the premier cleaning and restoration professionals of the tri-state area and beyond! We understand the stress that comes with sustaining damage to your home or business. When it comes to fire, water, and mold, you can count on SERVPRO to make it "Like it never even happened." Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our team is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small.

Beyond Restoration
We don't just handle fire, water, and mold! Our team specializes in reconstruction, commercial cleaning, sanitizing, and post-construction cleaning, whether we completed the construction or not. That's not everything! Contact us for our complete range of services.

James C. & Lindsey M. Weber
James C. & Lindsey M. Weber
Owners of SERVPRO of Dubuque

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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