SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Dubuque
Our Google Reviews
(563) 584-2242
4.9
(112 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Sam B went above and beyond to solve my issue. I dont know how I would've done it without him. Explained his ideas well, answered all my questions, then executed flawlessly. Ask for Sam!

Jordan Giesemann

Krista and Max showed up on time and were very professional. They listened to my concerns and were diligent in seeing that I was comfortable with their suggestions. If you have to call Servpro you must ask for these two to take care of your plumbing needs.

Kalinda Swim

SERVPRO did a great job with a genera clean on my home. I would highly recommend their services.

Matthew McAllister

Servpro was very helpful and did a great job i would 10/10 recommend, AMAZING SERVICE

Rabecca Johnson

Servpro did a great job!

Adam Schmidt

I needed someone to inspect a unit for me on very short notice. I called and was able to speak with Bob. Despite being bery busy both with his business, and that day in particular, with personal appointments as well. He was not only able to swing by and evaluate my rental unit without having set up an sppointment, but get back to me just a short time later to give me a report minutes after walikg out of his dental appointment. The guy has never met me and went out of his way to help out a first time customer that has never given him business before. The guy and the business both are gourmet. They treat you like a friend not a number and really care about making things easy and fast as possble. I dont leave many google reviews but this one is warranted. If 6 stars was an option id have done that.

Jimmy The Fingers

My family is renovating an old home and we have utilized Servpro services a few times and they always show up fast when I need them! All employees that have been to my home are beyond professional, kind and do a great job! Highly recommend!

Jodi Stricker

I would highly recommend Servpro's services. The general manager, Bob, was very knowledgeable and informative. He provided education rather than just trying to sell a service. It was such a pleasure to receive such excellent customer service.

Tina Brestrup

They helped me so fast in an emergency situation and did an amazing job! I'm very grateful, especially to those that came and did the work, Lauren, Katie, and Krista. (Hopefully spelt those right.) I would recommend! Thank you very much!

Cassandra Vandermillen

About Us

Where It Started
SERVPRO of Dubuque - Powered by People, Led by Family

SERVPRO of Dubuque is proudly owned and operated by JC and Lindsey Weber — a husband-and-wife team with over five years of dedicated experience in the SERVPRO family. Their journey has been fueled by a powerful, people-first mindset that puts compassion, care, and community at the heart of everything they do.

As deeply rooted members of the community, JC and Lindsey are more than business owners — they’re neighbors, supporters, and friends. Their commitment to serving others goes beyond restoration work — it’s about showing up, making a difference, and helping families and businesses get back on their feet when it matters most.

At the center of it all? Their family. As proud parents of four amazing children, JC and Lindsey know exactly how important it is to protect what matters most — and that’s the same level of care they extend to every client they serve.

With JC and Lindsey leading the way, SERVPRO of Dubuque is more than a restoration company. It's a team that treats every job like it's personal because to them, it is.

What We Do
SERVPRO of Dubuque, which services Dubuque & Delaware county in Iowa and Jo Daviess county in Illinois, is the premier cleaning and restoration professionals of the tri-state area and beyond! We understand the stress that comes with sustaining damage to your home or business. When it comes to fire, water, and mold, you can count on SERVPRO to make it "Like it never even happened." Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our team is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small.

Beyond Restoration
We don't just handle fire, water, and mold! Our team specializes in reconstruction, commercial cleaning, sanitizing, and post-construction cleaning, whether we completed the construction or not. That's not everything! Contact us for our complete range of services.

James C. & Lindsey M. Weber
James C. & Lindsey M. Weber
Owners of SERVPRO of Dubuque

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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