Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Outstanding Service and Elite Professionalism! We cannot recommend Carlos and his team at Servpro highly enough. Dealing with a sudden property water issue is incredibly stressful, but the moment Carlos arrived, we knew our home was in the best possible hands. Carlos was an absolute professional from start to finish. He went completely above and beyond to walk us through the technical details of the mitigation phase, explaining how their specialized commercial drying equipment worked, mapping out daily moisture targets, and making sure we felt fully comfortable with the entire structural process. Their setup—including a highly strategic warm air tent system directly over the critical zone—was executed flawlessly. They tracked the moisture levels meticulously every single day, keeping us constantly informed and working cleanly without creating a massive disruption in our daily schedules. Thanks to their fast action and elite expertise, our structural subfloor and framing successfully hit 100% dry standards ahead of schedule! If you want a team that is honest, deeply knowledgeable, highly respectful of your property, and delivers pristine results under tight timelines, ask for Carlos. Thank you, Servpro, for turning a chaotic home emergency into a smooth, successful resolution!
After a bathroom pipe cracked and water ran for 2–3 days while no one was home, our 2 bedrooms, bathroom, and hallway were flooded. We contacted SERVPRO for help, and we couldn’t be more impressed with the cleanup and restoration of our home. Yolanda, who manages the office, and Carlos, who manages the restoration team, were both excellent. From the start, they communicated in a timely and frequent manner, and their updates gave us real peace of mind throughout the process. Their pricing was very reasonable, and the entire team was dependable, professional, and thorough. One of the standout parts of our experience was the clear written documentation they provided and shared with our insurance. They also developed a positive working relationship with our adjuster, and because of that, we felt supported by a strong team every step of the way. We highly recommend SERVPRO for any restoration services you may need.
Carlos was very effective and efficient! He made this whole process for my husband and I super smooth and easy to understand by answering all our questions. He was such a great help!! :) 10/10!!
Carlos is the best he’s very helpful and he explained everything perfectly.
We arrived home after a long weekend to find the dishwasher had malfunctioned, flooding the kitchen and leaving our hardwood floor a mess. Our insurance company said the next step was to get a flood mitigation team to assess the damage and determine needed mitigation steps. We called Servpro Pleasanton/Dublin and Carlos arrived promptly, answered our many questions, and calmed our stress levels. A preliminary report and estimate was sent the following day and Carlos continued to check in on us throughout the process. After the initial visit, SR, Luis, and Armando arrived to seal the off the affected area and set up the fans and dehumidifier. They were here almost daily for more than a week to check the moisture levels and adjusted the machines to give the best results for drying under the cabinets. They were patient with us and always answered our questions. Armando came the last day to treat and seal the area under the sink to address our last stated concerns. We cannot say enough positive things about the team at Servpro Pleasanton/Dublin and their professionalism, and respect for us, the homeowners, and our property. Thank you for your patience and understanding during a very stressful experience.
Armando and Luis did a great job, made the whole thing easy and fast, and were nice and easy to communicate with! Very happy with servpro
If you need water damage services Carlos from Servpro is the man to call! Unbelievable service! Look no further. I would call him again in a heartbeat if I needed this type of service! Thank you Carlos for being there in our time of need!
Carlos was so helpful in getting my house restoration started and maintained communication with both me and his crew (Armando and Luis) throughout the project. He met with my insurance adjuster on site and discussed the entire project. He managed everything with respect for me and my property, fantastic professionalism and kindness as well. Should you need Servpro services, you should request Carlos and his crew, all who did an exceptional job in getting my project ready for repairs. I cannot say enough fantastic things about my experience with them.
Armando and Luis did an exceptional job on my house after a bathroom faucet leaked from upstairs and wreaked havoc downstairs. They were prompt, respectful, and worked diligently to get my house dry and ready for my repairs to begin. The Pleasanton Servpro is definitely your go to for any kind of assistance you may need! I highly recommend them for any service you may need. I am very grateful for all their hard work and professionalism. Thank you Armando and Luis! I tried to leave a separate review for Carlos Escalona-Olguin as well. He came to assess the job, maintained clear communication with both me and his crew (Armando and Luis), met with my insurance adjuster at my home and showed respect and professionalism from the moment he walked in the door. I would not hesitate to call him should the need arrive as my experience was 100% positive. Thank you Carlos
