About Us
SERVPRO of Pleasanton / Dublin is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
At SERVPRO of Pleasanton/Dublin, our priority is delivering exceptional customer service in every situation. We understand the stress and financial impact that property damage can bring, whether it’s from storms, flooding, leaks, fire, or mold. Our experienced team is ready 24/7 to respond swiftly and help you through every step of the restoration process.
Our highly trained staff is dedicated to minimizing damage and disruption to your home or business. When you call us, a member of our team will arrive promptly to assess and inspect the damage. This immediate response allows us to create a personalized restoration plan, addressing the specific needs of your property. To make the process as smooth as possible, you’ll be assigned a dedicated project manager who is available around the clock to answer your questions and keep you informed.
Our office team also eases the burden by handling communication directly with your insurance company. We want the restoration process to be as seamless and stress-free as possible, supporting you and anyone affected by the damage—whether it’s a residential or commercial property.
SERVPRO of Pleasanton/Dublin takes pride in our ability to restore your home or business and helping you get back to normal quickly and efficiently.
Service Area
Certifications
- OSHA - 10-hour General and/or Construction Industry Training Program
- SCT - Subrogation Claims Training
- CCT - Carpet Cleaning Technician
- IICRC Certified Firm
- RRRP - Lead-Based Paint Activities and Renovation
- OCT - Odor Control Technician
- ASD - Applied Structural Drying Technician
- RCT - Rug Cleaning Technician
- WRT - Water Damage Restoration Technician
- AMRT - Applied Microbial Remediation Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- ECTP - Employee Certification Training Program
Payment Info
The following cards are accepted:Awards
- Most Improved Franchise
Affiliations
- Dublin Chamber of Commerce
- Better Business Bureau (Accredited)
- Pleasanton Chamber of Commerce
What our
customers are saying
Outstanding Service and Elite Professionalism! We cannot recommend Carlos and his team at Servpro highly enough. Dealing with a sudden property water issue is incredibly stressful, but the moment Carlos arrived, we knew our home was in the best possible hands. Carlos was an absolute professional from start to finish. He went completely above and beyond to walk us through the technical details of the mitigation phase, explaining how their specialized commercial drying equipment worked, mapping out daily moisture targets, and making sure we felt fully comfortable with the entire structural process. Their setup—including a highly strategic warm air tent system directly over the critical zone—was executed flawlessly. They tracked the moisture levels meticulously every single day, keeping us constantly informed and working cleanly without creating a massive disruption in our daily schedules. Thanks to their fast action and elite expertise, our structural subfloor and framing successfully hit 100% dry standards ahead of schedule! If you want a team that is honest, deeply knowledgeable, highly respectful of your property, and delivers pristine results under tight timelines, ask for Carlos. Thank you, Servpro, for turning a chaotic home emergency into a smooth, successful resolution!
After a bathroom pipe cracked and water ran for 2–3 days while no one was home, our 2 bedrooms, bathroom, and hallway were flooded. We contacted SERVPRO for help, and we couldn’t be more impressed with the cleanup and restoration of our home. Yolanda, who manages the office, and Carlos, who manages the restoration team, were both excellent. From the start, they communicated in a timely and frequent manner, and their updates gave us real peace of mind throughout the process. Their pricing was very reasonable, and the entire team was dependable, professional, and thorough. One of the standout parts of our experience was the clear written documentation they provided and shared with our insurance. They also developed a positive working relationship with our adjuster, and because of that, we felt supported by a strong team every step of the way. We highly recommend SERVPRO for any restoration services you may need.
Carlos was very effective and efficient! He made this whole process for my husband and I super smooth and easy to understand by answering all our questions. He was such a great help!! :) 10/10!!
Carlos is the best he’s very helpful and he explained everything perfectly.
We arrived home after a long weekend to find the dishwasher had malfunctioned, flooding the kitchen and leaving our hardwood floor a mess. Our insurance company said the next step was to get a flood mitigation team to assess the damage and determine needed mitigation steps. We called Servpro Pleasanton/Dublin and Carlos arrived promptly, answered our many questions, and calmed our stress levels. A preliminary report and estimate was sent the following day and Carlos continued to check in on us throughout the process. After the initial visit, SR, Luis, and Armando arrived to seal the off the affected area and set up the fans and dehumidifier. They were here almost daily for more than a week to check the moisture levels and adjusted the machines to give the best results for drying under the cabinets. They were patient with us and always answered our questions. Armando came the last day to treat and seal the area under the sink to address our last stated concerns. We cannot say enough positive things about the team at Servpro Pleasanton/Dublin and their professionalism, and respect for us, the homeowners, and our property. Thank you for your patience and understanding during a very stressful experience.
Armando and Luis did a great job, made the whole thing easy and fast, and were nice and easy to communicate with! Very happy with servpro
If you need water damage services Carlos from Servpro is the man to call! Unbelievable service! Look no further. I would call him again in a heartbeat if I needed this type of service! Thank you Carlos for being there in our time of need!
Carlos was so helpful in getting my house restoration started and maintained communication with both me and his crew (Armando and Luis) throughout the project. He met with my insurance adjuster on site and discussed the entire project. He managed everything with respect for me and my property, fantastic professionalism and kindness as well. Should you need Servpro services, you should request Carlos and his crew, all who did an exceptional job in getting my project ready for repairs. I cannot say enough fantastic things about my experience with them.
Armando and Luis did an exceptional job on my house after a bathroom faucet leaked from upstairs and wreaked havoc downstairs. They were prompt, respectful, and worked diligently to get my house dry and ready for my repairs to begin. The Pleasanton Servpro is definitely your go to for any kind of assistance you may need! I highly recommend them for any service you may need. I am very grateful for all their hard work and professionalism. Thank you Armando and Luis! I tried to leave a separate review for Carlos Escalona-Olguin as well. He came to assess the job, maintained clear communication with both me and his crew (Armando and Luis), met with my insurance adjuster at my home and showed respect and professionalism from the moment he walked in the door. I would not hesitate to call him should the need arrive as my experience was 100% positive. Thank you Carlos