Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Stevens Point we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
From Brett’s first visit to assess my mold problem, I was treated so kindly! Brett was thorough, taking multiple photos and explaining to me what would be needed. The crew arrived. Shereda, Tabor and Josh were very courteous and did an amazing job! I am very grateful!
On August 7th I came home to find my finished part of my basement covered in black mold. I called Serv Pro in Stevens Point as that is who State Farm told me to call. The female I talked to was so patient and kind to me during very difficult time. She asked if I wanted them to come that night, I said no wait until Monday, the damage is already done. On Monday morning they called and made the appointment for Tuesday morning. They showed up on Tuesday and they were absolutely amazing, patient and kind and put up with Alfred (my cat that "needs" attention 24/7) and would pet him and offered him his "own" drop cloth as he continued to mess up the ones they used on the floor to keep it clean. They were back every day to check on the fans and the dampness in the basement. I was so comfortable leaving my house code with them to come in and check it for the week while I was at work. Tuesday night I was concerned how warm it got in my house and called them and they were so patient with all my dumb questions. Saturday when they came to pick up the fans I was home and he was so nice and sat and talked to me and said he had a good week with Alfred who met him daily for his "attention" when he came and when he left. I just want to say thank you for the mess that you cleaned up, left absolutely no mess behind which I don't know how you did not with the mess you that was down there. So please let Tristan, Ray, Josh, Drew, Brian and Damion know they are all absolutely amazing and would highly recommend them to any one. And the owners that I talked to, I can not remember his name was also absolutely amazing. I can not put into words how thankful I am for all of them. Please let them all know how thankful I was for them all during a horrible time. :)
SERVPRO was professional, prompt and very knowledgeable. They helped with both mitigation and cleanup/repair. We were extremely pleased with their work and would highly recommend.
We hired Servpro to clean up concrete dust after having the foundation work done in the basement. Not saying that Taber and Bryan did a bad job, they just missed some areas. There was a lot to do. Sean who was in charge of the project agreed that areas were missed. We didn’t have to wait long Sean sent another technician Clint in to go over the areas missed plus to give everything in the basement a once over. Clint and I went through the final inspection and everything met our expectations. They were very awesome and we highly recommend Servpro.
Our toilet overflowed and flooded the bathroom. It also poured through to the basement. Barry, Drew, and Emma came right away. They cleaned everything and put fans out to dry. They sprayed everything down that was wet. They were knowledgeable, efficient, and professional. Highly recommend!
The crew showed up when I needed them on a Sunday morning! Here quickly! Very professional, courteous and they did an outstanding job! Highly recommend! Bill (Pine Tree:)
We experienced a water loss in our basement and initially called another company that never showed up. After waiting for hours, we contacted ServPro, and they were on-site within 30 minutes of our call. They quickly got set up and immediately began extracting water from our home. The communication from both the field team and the office staff was fantastic. We received daily calls before their arrival and were kept informed throughout the entire process. That level of communication really helped reduce the stress during such a difficult time. One of the biggest advantages of working with ServPro was that they handled not only the water mitigation and demolition but also the full rebuild. It made the entire process seamless. My wife was understandably concerned about having so many people coming and going, but everything couldn’t have gone more smoothly. Every team member was professional, courteous, and made us feel at ease. They kept our home incredibly clean throughout the entire project—honestly cleaner than we normally do ourselves! Don’t hesitate or waste your time calling anyone else—these guys are great! We will be having them come back to a duct cleaning and carpet cleaning this spring!
Very quick and efficient. Would definitely use again if needed.
We had a major water loss from ruptured pipes at our second home, and Servpro was excellent. Michael answered our call on New Year’s Day and got to work immediately, which was a huge relief. Tony was extremely neat, detailed, and methodical — like a surgeon. Since we weren’t there in person, trust was critical, and we always felt completely comfortable with them in the house. Communication was clear, and the work was thorough and professional. Highly recommend Servpro, Tony, and Michael
