Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Puyallup / Sumner
Our Google Reviews
(253) 848-0800
4.6
(338 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage is used water. Whenever water leaves your home or business through the use of toilets or appliances that water is introduced into the sewage system. The sewage system is meant to be a one-way system, designed to move in one direction — away from your home! 

Unfortunately, this is not always the case. The sewage at your building sometimes moves the wrong direction and is reintroduced into your space in a less than desirable way. 

Below we list three different types of water as separated into categories: clean water (category 1), gray water (category 2) and black water (category 3). Scroll down to learn more. 

But, as is implied above different types of sewage have different levels of risk and danger. As a general rule all sewage should be considered unsafe and contaminated and very dangerous stuff! It may contain bacteria and viruses that could cause serious illness. Caution is the rule.  

Cleaning sewage requires delicacy and technique. Our SERVPRO of Puyallup/Sumner team has the training and tools to address sewage clean-up with safety and precision.

So, don’t risk it! Call us and let us help you, (253) 848-0800

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Ninoska and Arturo were 5 stars all the way! Punctual, professional, personal and just perfect! Could not have asked for a better team to help with the passing of a loved one in the home. How many workers show sympathy and love and understanding while on the job? Ninoska and Arturo did! Even left giving me hugs! Will highly recommend them and your company to all my friends and family. Word of mouth is the best advertising you could ask for! Again 5 stars 🌟 for Ninoska and Arturo. Sincerely, A satisfied customer, Jeannette Servin

Jeannette Servin

It is never any fun to have ceiling leak. First interaction Servpro was not very good. When Lorenzo came to measure, he was Very efficient and very considerate. Fortunately, he came to do the rest of the work. Evan Came to help him as well. I’m Satisfied with the completion of the work. Lorenzo And Evan Did a great Job. Since I Live in an apartment, no idea the cost. Manager of apartment Paid

Dorothea Kalby

Servpro of Puyallup did a fantastic job on smoke mitigation after the Spokane Complex fire. Ninoska was especially organized with her specialty..the textiles that needed to be inventoried and sent to the special facility for treatment. She also made sure they were returned promptly and in good condition. All in the ServPro team were super friendly and it’s easy to see why with Ninoska at the head of the team!

Anne Cvancara

Riley And Antonio are friendly, knowledge, reliable and were so helpful! They did a tremendous job! I would absolutely recommend them to do a job!

Shirley Ross

I had Next level come fix a shower leak upstairs. Chuck over saw everything and put his best team on the job. Chuck is amazing. My husband and I could not have come across a better person.He is the kindest person and wants to make sure the job is getting done right.

marlene tate

Ninoska.Did a FANTASTIC job plus her staff. She did. FANTASTIC job as a supervisor!! She is very organized and hard working! She goes the extra mile to make sure everything is perfect. She is very friendly and always smiling!! I was so lucky to have her do my house and I highly recommend her for any job!! ALL customers would be very pleased with her work!! Carol Isakson

Carol Isakson

We recently had the inside of our house cleaned after the Old Trails fire. I had a team of about 5 people and Ninoska headed them up. This team was amazing. Not only did they thoroughly clean the house and everything in it they put everything back incredibly organized and neat. They ran large fans for two days to help clean and air out my home. Ninoska was very personable and friendly to my husband, daughter and I and even our dog, Dixie! She called every morning and let me know when they were on their way and when she would be there. I never saw any of them sitting around or on their phones. They all worked so hard and really did an amazing job. My house feels safe and smells good again. Thank you!!

Jean Stiegler

Mimi of the Puyallup ServPro team was FABULOUS!!!! She was professional, responsive, very thorough in the areas she cleaned, and was very empathetic with our situation.

Jackie McCabe

Lorenzo and Robert did an absolutely amazing job on our fire damaged driveway. It turned out much better than I ever could have imagined! Thanks Lorenzo and Robert!

James Hutter

About Us

SERVPRO of Puyallup/Sumner

At SERVPRO of Puyallup/Sumner, we know that when disaster strikes, you need more than a restoration company—you need a team you can count on. Our local office proudly serves Puyallup, Sumner, Bonney Lake, South Hill, Graham, and surrounding communities with fast, reliable restoration and cleaning services. Whether it’s water, fire, mold, or storm damage, we’re here 24/7 to make it “Like it never even happened.”

 

Our Story

SERVPRO Team Friermuth began in 1992, when Doug Friermuth opened the doors of his very first SERVPRO franchise out of a garage on South Hill in Puyallup, WA. With just one truck and a one-man crew, Doug built his business on hard work, trust, and a commitment to helping his community through life’s toughest moments.

In 2014, Team Friermuth established headquarters in Puyallup, WA, and has been growing ever since! Today, under the leadership of Doug’s son, Kevin Friermuth, we are proud to be a second-generation SERVPRO team with 13 franchise licenses across Washington and Texas. While we’ve grown, our values remain the same: serve our communities with professionalism, compassion, and teamwork.

 

Why Choose SERVPRO of Puyallup/Sumner?

  • 24/7 Emergency Services – Always ready, day or night.
  • Trusted Industry Leader – Backed by over 30 years of Team Friermuth experience.
  • Certified Professionals – Ongoing IICRC training and advanced restoration technology.
  • Faster to Any Size Disaster™ – From single-family homes to large commercial buildings.

Our Services

We provide comprehensive restoration, cleaning, and reconstruction services, including:

  • Water, fire, mold, and storm damage restoration
  • Commercial restoration and construction
  • Specialty cleaning services, including air duct, HVAC, and biohazard cleanup
  • Carpet, upholstery, and odor removal services
  • Document restoration, board-up, and vandalism cleanup

Our Commitment

No job is too big or too small for our team. From homes to businesses, every project gets the same care and dedication. Our crews bring both technical expertise and a personal touch to every job, ensuring properties are restored quickly, safely, and to the highest standards.

We’re proud to be part of Puyallup, Sumner, and the greater community—and we’re even prouder to have earned the trust of our neighbors for more than three decades.

Certifications:

  • IICRC Certified Firm
  • Water Damage Restoration Technician (WRT)
  • Fire & Smoke Damage Restoration Technician (FSRT)
  • Applied Microbial Remediation Technician (AMRT)
  • Journeyman Water Restorer (JWR)
  • Carpet Repair & Reinstallation Technician (RRT)
  • Carpet Cleaning Technician (CCT)
  • Odor Control Technician (OCT)
  • Upholstery & Fabric Cleaning Technician (UFT)
  • Applied Structural Drying Technician (ASD)
  • Health and Safety Technician (HST)
  • Lead-Based Paint Activities and Renovation (RRRP)

Proudly Serving Puyallup, Sumner, and Nearby Communities

When disaster strikes, SERVPRO of Puyallup/Sumner is here to restore your home or business 24/7. Contact us today for immediate assistance, and let us help you get back to normal as quickly as possible.



Service Areas: Puyallup, WA | Sumner, WA | Graham, WA | Bonney Lake, WA | Orting, WA | Eatonville, WA | Fairfax, WA | Elbe, WA | South Hill, WA

Call SERVPRO of Puyallup/Sumner today for expert restoration services!

K. Doug & Kevin D. Friermuth
K. Doug & Kevin D. Friermuth
Owners of SERVPRO of Puyallup / Sumner

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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