Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Hanover, Goochland & Caroline we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
After a pipe unexpectedly burst in my house, I called Paige at Servpro. It was an after-hours call, but she responded in minutes and promptly scheduled a team to come out and survey the water damage/start mitigation. Her team was very professional, and they were particular about what exactly to remove so that they could get right to the moisture without totally tearing my house apart. I highly recommend Servpro Hanover!
This place handled my problem really well I would recommend reaching out to them if you ever have water damage etc.
I had a dishwasher that decided to have a disastrous death by causing a leak that destroyed my floors. My insurance company called in ServPro, and I have to say these guys are the absolute best. As someone who works in the construction industry, I have some knowledge of how these things go. My initial contact was with Amy and I can say, she is the absolute best! She explained the entire process to me up front and what to expect, so there were no surprises. She called me within the hour after I got off the phone with my insurance adjuster. The very next day Chris and his crew came in and they were so professional and personable. I felt as if I were talking with a family member. They cleaned up after themselves, explained what they were doing as they were going along, and what the expectations were going forward. If I could give these guys 10 stars I would! I would highly recommend this location!!!
Servpro of Hanover/Goochland/Caroline restored the quality of air to our home in rapid speed. They were able to assess our needs and provide clean and safe air quality to our family. I’m truly grateful for their professional service and care. Thank you!!! I would highly recommend!!!
We had a flood in our bathroom & serv pro was very responsive and professional. They were so helpful but as such nice people it felt like my family was responding to help. Would recommend to anyone and everyone in need.
I love the staff at SERVPRO! Everyone there is so friendly and helpful. I highly recommend SERVPRO of Hanover, Goochland & Caroline.
I can't say enough about this company, their staff & the entire experience. I decided to work with them after our devastating house fire. They came with a seal of approval from USAA which is basically gold to me. I personally worked with Paige McDowell & her team. They came into what was left of my home & carefully began to comb through the rubble to find personal items they could clean & restore. I couldn't even stand to be in the home. It was traumatizing to see everything burned or damaged from the firehose water, not to mention the smell of smoke. Paige completely took over & handled it all. They returned so many items we never expected to see again. Everything was boxed up & packed superbly. I would HIGHLY recommend working with this company after a disaster or accident that needs Restoration. Thank you Paige!
I had some water damage in my utility room, a leak under the floor that had been going on for a while, and I was not even aware. I though we were going to have to replace some framing, but Servpro of Hanover came in, evaluated the situation and expertly set their equipment up and were able to dry all of the wet framing in a very reasonable amount of time. Thanks to their expertise we didn't have to replace any of the framing. On top of all that, their staff was polite, courteous, and very professional. Fantastic company to work with.
Servpro of Hanover, Goochland & Caroline helped my family when we needed help the most! We needed immediate assistance with our water damage as water trickled down our walls and onto the floor, due to a tree falling on our roof. Servpro of Hanover, Goochland & Caroline were there very quickly to assess the damage and come up with a plan of action to get the damage repaired. Our home looked good as new with friendly, reliable and professional assistance on our side the whole duration of the time. I would recommend this company as they are fair, professional, and great at what they do.
