
Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.
Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.
Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.
We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.
Services We Provide


Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.


Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.


Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.


Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”


Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.


Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.


Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.


Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.


What To Do When You Have a Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
After a pipe unexpectedly burst in my house, I called Paige at Servpro. It was an after-hours call, but she responded in minutes and promptly scheduled a team to come out and survey the water damage/start mitigation. Her team was very professional, and they were particular about what exactly to remove so that they could get right to the moisture without totally tearing my house apart. I highly recommend Servpro Hanover!
This place handled my problem really well I would recommend reaching out to them if you ever have water damage etc.
I had a dishwasher that decided to have a disastrous death by causing a leak that destroyed my floors. My insurance company called in ServPro, and I have to say these guys are the absolute best. As someone who works in the construction industry, I have some knowledge of how these things go. My initial contact was with Amy and I can say, she is the absolute best! She explained the entire process to me up front and what to expect, so there were no surprises. She called me within the hour after I got off the phone with my insurance adjuster. The very next day Chris and his crew came in and they were so professional and personable. I felt as if I were talking with a family member. They cleaned up after themselves, explained what they were doing as they were going along, and what the expectations were going forward. If I could give these guys 10 stars I would! I would highly recommend this location!!!
Servpro of Hanover/Goochland/Caroline restored the quality of air to our home in rapid speed. They were able to assess our needs and provide clean and safe air quality to our family. I’m truly grateful for their professional service and care. Thank you!!! I would highly recommend!!!
We had a flood in our bathroom & serv pro was very responsive and professional. They were so helpful but as such nice people it felt like my family was responding to help. Would recommend to anyone and everyone in need.
I love the staff at SERVPRO! Everyone there is so friendly and helpful. I highly recommend SERVPRO of Hanover, Goochland & Caroline.
I can't say enough about this company, their staff & the entire experience. I decided to work with them after our devastating house fire. They came with a seal of approval from USAA which is basically gold to me. I personally worked with Paige McDowell & her team. They came into what was left of my home & carefully began to comb through the rubble to find personal items they could clean & restore. I couldn't even stand to be in the home. It was traumatizing to see everything burned or damaged from the firehose water, not to mention the smell of smoke. Paige completely took over & handled it all. They returned so many items we never expected to see again. Everything was boxed up & packed superbly. I would HIGHLY recommend working with this company after a disaster or accident that needs Restoration. Thank you Paige!
I had some water damage in my utility room, a leak under the floor that had been going on for a while, and I was not even aware. I though we were going to have to replace some framing, but Servpro of Hanover came in, evaluated the situation and expertly set their equipment up and were able to dry all of the wet framing in a very reasonable amount of time. Thanks to their expertise we didn't have to replace any of the framing. On top of all that, their staff was polite, courteous, and very professional. Fantastic company to work with.
Servpro of Hanover, Goochland & Caroline helped my family when we needed help the most! We needed immediate assistance with our water damage as water trickled down our walls and onto the floor, due to a tree falling on our roof. Servpro of Hanover, Goochland & Caroline were there very quickly to assess the damage and come up with a plan of action to get the damage repaired. Our home looked good as new with friendly, reliable and professional assistance on our side the whole duration of the time. I would recommend this company as they are fair, professional, and great at what they do.
