Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Chesapeake, Portsmouth, Norfolk West, and Hampton North we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Tameka, Melissa, Madison, and Flora were very thorough!
Johnson and Jeff were AWESOME! They were clean and respectful and did an amazing job!
Johnson and Mike were great workers. They went above and beyond to make sure their work was done correct.
Our church life center was vandalized and Serve Pro came in and cleaned it top to bottom. (2 floors) The team was professional, friendly and great to work with. The situation was unfortunate but the cleanup is amazing!
my mother-in-law, Linda Chesser had a kitchen fire and her house has to get repainted and packed. Tameka, Marylou and Madison have done a wonderful job with helping us pack out the house, they are patient and respectful with this process. The moving guys J and Jeff are also superb.
Jeff and J were here to move furniture and cabinets out of the kitchen/dining room to prepare for the abatement of the asbestos floors. They worked very well together and were polite , professional and very careful of the items that were moved.
Melissa and Flora packed up the house before ServPro came in to do the repairs, and they were fantastic! They packed so fast it was like watching clutter disappear like magic! They took special care to label every box and the furniture by room. And when we needed the microwave back they actually located it for us amongst dozens of closed and taped boxes. Also, they barely took breaks or meals, and we're not only efficient, but very thorough. Every piece of furniture was wrapped with moving blankets and plastic wrap, even the items we would never have done that for ourselves. If we ever sell and move, THESE WOMEN ARE THE GO TO FOR ULTIMATE PACKING SPEED AND CARE! They are a true asset to ServPro!!!
Phenomenal service, you are in great hands with ServPro of Chesapeake. “Like it never even happened” is their very accurate tagline. We had an oven fire contained by emptying an entire fire extinguisher canister. Sticky dust went everywhere in the house. The cleaning crew led by Chris and Marco tackled every inch of the house - cabinets and blinds, floors, walls, ceiling fans. An extremely hard-working team, with very high standards for cleanliness, restored our house to mint condition. Similarly, our HVAC cleaning experts, Scott and Jeff, professionally cleaned our ductwork and HVAC system. Wonderfully personable and dedicated hard workers - ServPro employees exceeded our expectations and we are grateful.
I cannot say enough good things about Max! He managed our construction project from start to finish and completely blew us away. His leadership on site, constant updates, and sharp eye for quality turned what could have been a stressful mess into an incredible experience. Max goes above and beyond to make sure everything is done right the first time. 10/10—we wouldn’t work with anyone else!
