A SERVPRO crew of four technicians in black uniforms unloading professional cleaning and restoration equipment from a branded green service van outside a commercial building.

The #1 Choice in Cleanup & Restoration

Your Local SERVPRO

SERVPRO of Chesapeake, Portsmouth, Norfolk West, and Hampton North

327 Reviews
4.5
Leave Us A Review
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Available 24/7

We’re ready whenever disaster strikes, day or night.
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59+ Years of Experience

Delivering trusted restoration services since 1967.
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IICRC Certified

Superior results from industry-leading standards.

Highly Trained Professionals with more than 50 Years of Experience

Property Restoration Specializing In Your Industry

When an accident happens or disaster strikes, our uniquely trained teams work with you to repair and restore your business as quickly as possible. We offer flexible repair and cleaning solutions that isolate the damaged area so normal operations can continue.

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Residential
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Education
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Government
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Medical
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Hospitality
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Restaurant
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Retail
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Property Management
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Manufacturing
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Technology
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Entertainment
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Religion

Restoration and Cleaning Services

As a trusted leader in the restoration industry, SERVPRO of Chesapeake, Portsmouth, Norfolk West, and Hampton North has the advanced training and equipment needed to clean and restore your home and business. We are locally owned, and our highly-trained team of certified professionals is ready to respond - every day, any time.

Residential and Commercial Services

  • 24-Hour Emergency Service
  • The #1 Choice in Cleanup and Restoration*
  • Advanced Restoration Technology and Cleaning Techniques
  • Faster to any size disaster™
A team in green uniforms is unloading equipment from green service trucks in a parking area.

Faster to any Size Disaster™

With more than 2,400 locations in North America, we’ve earned the reputation as #1 in the cleanup and restoration industry—with a location near you specializing in fire and water damage, mold, specialty cleaning, and so much more.
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170K+
Consumer Reviews
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24/7
Emergency Response
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59+
Years of Restoration Experience
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100%
IICRC Certified
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SERVPRO® of Chesapeake, Portsmouth, Norfolk West, and Hampton North is here for you 24 hours a day, 365 days a year to help support families and businesses affected by disasters and unforeseen damage from water, fire, mold, storms, or from bio-hazard incidents.

Major home insurance providers count on us to respond promptly and to provide quality service to our customers. Our office staff communicates with your insurance company and agent throughout the entire process to help settle your claim. Insurance companies are confident in our ability and our certifications offer assurance.

IICRC Certified Firm

It's important to choose a team who is certified by the Institute of Inspection Cleaning and Restoration Certification. We are IICRC Certified in the following: Applied Microbial Remediation Technician, Applied Structural Drying, Fire and Smoke Damage Restoration Technician, Upholstery and Fabric Technician, and Water Damage Restoration Technician. This means our Project Managers and Technicians have been through extensive training to fully excel in and understand the procedures recognized in the cleaning and restoration industry.

BBB Accredited Business

A+ Better Business Bureau Rating.

We believe it truly does take a village and in giving back to our community. Our franchise owners and employees help by supporting the Foodbank of Southeastern Virginia, Blankets for the Homeless, the Chesapeake Humane Society, the Children’s Crisis Center of Hampton Roads and to local women's shelters.  

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Large or small emergencies, your Chesapeake, VA area SERVPRO is here for you!
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim

SERVPRO Helps with the Insurance Claim Process

At SERVPRO of Chesapeake, Portsmouth, Norfolk West, and Hampton North, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.

 When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs. 

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
327 Reviews
4.5
Leave Us A Review
Marcy Messick
2 days ago

Tameka, Melissa, Madison, and Flora were very thorough!

Shannon Shorter
4 days ago

Johnson and Jeff were AWESOME! They were clean and respectful and did an amazing job!

Leon matison
5 days ago

Johnson and Mike were great workers. They went above and beyond to make sure their work was done correct.

warwick church
9 days ago

Our church life center was vandalized and Serve Pro came in and cleaned it top to bottom. (2 floors) The team was professional, friendly and great to work with. The situation was unfortunate but the cleanup is amazing!

Tracy Chesser
9 days ago

my mother-in-law, Linda Chesser had a kitchen fire and her house has to get repainted and packed. Tameka, Marylou and Madison have done a wonderful job with helping us pack out the house, they are patient and respectful with this process. The moving guys J and Jeff are also superb.

Beth Power
10 days ago

Jeff and J were here to move furniture and cabinets out of the kitchen/dining room to prepare for the abatement of the asbestos floors. They worked very well together and were polite , professional and very careful of the items that were moved.

darci anne cooper reilly
11 days ago

Melissa and Flora packed up the house before ServPro came in to do the repairs, and they were fantastic! They packed so fast it was like watching clutter disappear like magic! They took special care to label every box and the furniture by room. And when we needed the microwave back they actually located it for us amongst dozens of closed and taped boxes. Also, they barely took breaks or meals, and we're not only efficient, but very thorough. Every piece of furniture was wrapped with moving blankets and plastic wrap, even the items we would never have done that for ourselves. If we ever sell and move, THESE WOMEN ARE THE GO TO FOR ULTIMATE PACKING SPEED AND CARE! They are a true asset to ServPro!!!

Ann Breen
15 days ago

Phenomenal service, you are in great hands with ServPro of Chesapeake. “Like it never even happened” is their very accurate tagline. We had an oven fire contained by emptying an entire fire extinguisher canister. Sticky dust went everywhere in the house. The cleaning crew led by Chris and Marco tackled every inch of the house - cabinets and blinds, floors, walls, ceiling fans. An extremely hard-working team, with very high standards for cleanliness, restored our house to mint condition. Similarly, our HVAC cleaning experts, Scott and Jeff, professionally cleaned our ductwork and HVAC system. Wonderfully personable and dedicated hard workers - ServPro employees exceeded our expectations and we are grateful.

Winfred Ralph
16 days ago

I cannot say enough good things about Max! He managed our construction project from start to finish and completely blew us away. His leadership on site, constant updates, and sharp eye for quality turned what could have been a stressful mess into an incredible experience. Max goes above and beyond to make sure everything is done right the first time. 10/10—we wouldn’t work with anyone else!

About Us

SERVPRO® of Chesapeake, Portsmouth, Norfolk West, and Hampton North is always here to help with any size disaster to your home or business. Our highly-trained teams respond 24/7 providing excellent service to homeowners, insurance companies, building owners, facility managers and property managers throughout the area.

Independently owned and operated by Andrew and Theresa Bahen as of September 2020, SERVPRO® of Chesapeake, Portsmouth, Norfolk West, and Hampton North will now be operated by a team with over 35 years of experience in the restoration industry. Our experience, people, capacity and equipment uniquely qualifies us to handle large jobs no matter how extensive the damage. In the unfortunate event of a fire or water damage, call SERVPRO® of Chesapeake, Portsmouth, Norfolk West, and Hampton North We will respond 24/7 with trained employees, state-of-the-art equipment and the resources required to perform emergency services to help limit property damage.

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Andrew M. & Theresa C. & Thomas Bahen, Andrew Bahen Jr., William M. Duffy
Andrew M. & Theresa C. & Thomas Bahen, Andrew Bahen Jr., William M. Duffy
Owners of SERVPRO of Chesapeake, Portsmouth, Norfolk West, and Hampton North

Don’t wait! Call today to make it
"Like it never even happened."

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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