Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
(Translated by Google) Carlos Jimenez, Vidal Vidales, Eddie and Josh. (Original) Carlos jimenez, Vidal Vidales, Eddie and Josh.
Issac and Chad were great when our waterheater had a leak that required Servpro's services. They communicated regularly and asked about our availability before coming over. They and their team were respectful and careful with our personal property.
The SERVPRO team was very professional from start to finish. They communicated clearly throughout the entire process, worked hard, and paid close attention to every detail. Crew Chief, Carlos Jimenez, Technician: Eddie C. ,Mónica M., Cristina A., Armando N.,Julio O. I really appreciated your dedication, professionalism, and commitment to doing the job right. I highly recommend the SERVPRO team!
I had a great experience with SERVPRO of West El Paso. When my bathroom and three bedrooms flooded, I was stressed and unsure of what to do, the company responded quickly and came out the same day I called. Carlos J., was extremely helpful throughout the entire process. He was courteous, professional, and took the time to explain everything to me. His prompt response and excellent customer service made a difficult situation much easier to handle. The team worked efficiently and professionally, and I felt confident that my home was in good hands. I highly recommend SERVPRO, for anyone dealing with water damage or restoration needs. Thank you for your outstanding service!
Servpro and their team rescued my home. What I thought was overwhelming indoor water damage break they dried and took care of quickly and efficiently. Carlos Jimenez helped me significantly by explaining the whole process and getting promptly to work. He was patient with my questions and interruptions and wonderful to work with. Armando Nevarez also participated in the team and was friendly and helpful by understanding my concerns and working towards the solution. I’d recommend these guys to all who experience any water damage inside their homes. Thank you both!
Carlos J was very professional and was punctual as stated. I would recommend this company for your mitigation needs.
Exceptional Service from Carlos J & Monica! I cannot say enough good things about Carlos and Monica from Servpro. Dealing with property damage is incredibly stressful, but the moment they arrived, I knew I was in good hands. They were punctual, highly professional, and exceptionally thorough in their work. What really stood out was their communication—they explained the entire process clearly, answered all my questions, and kept me updated every step of the way. Their efficiency and attention to detail are unmatched, but it was their kindness and calm demeanor that made a tough situation so much easier to handle. If you ever need restoration services, ask for Carlos and Monica. They are absolute assets to the Servpro team!
SERVPRO of West El Paso provided excellent service when my house flooded. They arrived very quickly, helped remove the water, and made the whole process much less stressful. The team was always available to answer my questions and was very kind and professional throughout everything. I really appreciate their help and highly recommend SERVPRO of West El Paso!
Monday we had a line break which flooded my mother’s bedroom and bathroom. Carlos Jimenez came to the house that day and literally went directly to work and was able to get everything in control. The next day Carlos and Armando Nevarez were so efficient and moved further into cleaning and drying out the damaged rooms. Again they came the third day to check on everything. We were comfortable in asking questions and thankful that Carlos and Armando were so knowledgeable. Thank you Servpro!!!
