Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.
Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.
Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.
We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.
Services We Provide
Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.
Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.
Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.
Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”
Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.
Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.
Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.
Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.
What To Do When You Have a Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
(Translated by Google) Carlos Jimenez, Vidal Vidales, Eddie and Josh. (Original) Carlos jimenez, Vidal Vidales, Eddie and Josh.
Issac and Chad were great when our waterheater had a leak that required Servpro's services. They communicated regularly and asked about our availability before coming over. They and their team were respectful and careful with our personal property.
The SERVPRO team was very professional from start to finish. They communicated clearly throughout the entire process, worked hard, and paid close attention to every detail. Crew Chief, Carlos Jimenez, Technician: Eddie C. ,Mónica M., Cristina A., Armando N.,Julio O. I really appreciated your dedication, professionalism, and commitment to doing the job right. I highly recommend the SERVPRO team!
I had a great experience with SERVPRO of West El Paso. When my bathroom and three bedrooms flooded, I was stressed and unsure of what to do, the company responded quickly and came out the same day I called. Carlos J., was extremely helpful throughout the entire process. He was courteous, professional, and took the time to explain everything to me. His prompt response and excellent customer service made a difficult situation much easier to handle. The team worked efficiently and professionally, and I felt confident that my home was in good hands. I highly recommend SERVPRO, for anyone dealing with water damage or restoration needs. Thank you for your outstanding service!
Servpro and their team rescued my home. What I thought was overwhelming indoor water damage break they dried and took care of quickly and efficiently. Carlos Jimenez helped me significantly by explaining the whole process and getting promptly to work. He was patient with my questions and interruptions and wonderful to work with. Armando Nevarez also participated in the team and was friendly and helpful by understanding my concerns and working towards the solution. I’d recommend these guys to all who experience any water damage inside their homes. Thank you both!
Carlos J was very professional and was punctual as stated. I would recommend this company for your mitigation needs.
Exceptional Service from Carlos J & Monica! I cannot say enough good things about Carlos and Monica from Servpro. Dealing with property damage is incredibly stressful, but the moment they arrived, I knew I was in good hands. They were punctual, highly professional, and exceptionally thorough in their work. What really stood out was their communication—they explained the entire process clearly, answered all my questions, and kept me updated every step of the way. Their efficiency and attention to detail are unmatched, but it was their kindness and calm demeanor that made a tough situation so much easier to handle. If you ever need restoration services, ask for Carlos and Monica. They are absolute assets to the Servpro team!
SERVPRO of West El Paso provided excellent service when my house flooded. They arrived very quickly, helped remove the water, and made the whole process much less stressful. The team was always available to answer my questions and was very kind and professional throughout everything. I really appreciate their help and highly recommend SERVPRO of West El Paso!
Monday we had a line break which flooded my mother’s bedroom and bathroom. Carlos Jimenez came to the house that day and literally went directly to work and was able to get everything in control. The next day Carlos and Armando Nevarez were so efficient and moved further into cleaning and drying out the damaged rooms. Again they came the third day to check on everything. We were comfortable in asking questions and thankful that Carlos and Armando were so knowledgeable. Thank you Servpro!!!
