
Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.
Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.
Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.
We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.
Services We Provide


Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.


Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.


Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.


Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”


Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.


Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.


Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.


Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.


What To Do When You Have a Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
Anthony showed up right on time to assess the damage to my kitchen island. He had state of the art equipment and quickly determined that I had no water damage or mold present! He then referred me to a master carpenter, Ralph, who could repair my island ASAP. Servpro Schertz saved the day and lifted a heavy burden from my shoulders.
I can’t say enough great things about Tylor and the SERVPRO team that helped us after we experienced a water leak in our home. From the moment they arrived, they were professional, knowledgeable, responsive, and extremely thorough. They quickly assessed the situation, explained exactly what needed to be done, and immediately went to work mitigating the water damage and making sure the affected areas were properly dried and treated. Throughout the entire remediation process, their communication was excellent, and they kept us informed every step of the way. What impressed me most was the care and respect they showed for our home. They were organized, efficient, clean, and clearly took pride in doing the job correctly rather than simply rushing through it. Having water damage in your home is stressful, but their professionalism and attention to detail gave us confidence that the situation was being handled properly. I would absolutely recommend this SERVPRO team to anyone dealing with water damage or needing restoration services. Outstanding service from beginning to end. Thank you to the entire team for taking such great care of our home — definitely a five-star experience!
David Bautista and the reconstruction team. Were very professional while keeping up with everything that needed to be done in my kitchen that had a bad leak. Everything was cleaned up everyday. Painted walls ,floors, cabinets, did a lot of touch up work also. Replaced siding outside perfect match. Thank you so much for the careful work you did. Great crew.
For any fire or water loss at your home, call SERVPRO of SCHERTZ CENTRAL CIBOLO. Their professional estimators worked closely with my insurance company, which was already familiar with their team. Everything was repaired and replaced efficiently, and the final cost was fair. I am very happy with the service I received
We are very, very happy with the service provided to us. First of all, Anthony and Alicia arrived to our house extremely fast and started working immediately, explained the situationand procedure and made us feel way less stressed. The rest of the team was as amazing, Christian was always available to answer our questions, Michelle was super hardworking and precise with her job, Jasmine was so careful and organized packing our stuff, we are so thankful. RJ was incredibly nice, hardworking and polite, also fast to find answers for us and Rafi was a great help, specially on moving our stuff carefully. We really appreciate all the hard work they did and how much easier they made a stressful situation for us. The rest of the team has our deepest appreciation and respect too. Thank you guys!!
We had a water damage emergency and Christian with SERVPRO was incredibly understanding, professional, and compassionate throughout the entire process. From the moment he arrived, he took the time to explain everything clearly and made a very stressful situation feel much more manageable. Christian showed genuine care for our home and our family, and his attention to detail and hard work did not go unnoticed. The entire SERVPRO team was responsive, respectful, and efficient, and the quality of their work gave us peace of mind during a difficult time. I would absolutely recommend SERVPRO to all of my peers, friends, and family. If you ever find yourself dealing with water damage, Christian and his team are people you can truly Trust
David and his crew were fantastic! This was the first time I’ve ever had a major repair to my home and I feel so grateful that I was assigned David and his team. They were there every day on time and prepared to go to work immediately. By the time they were done, you would’ve never known there was major damage to the walls, floors, and ceiling. I would recommend David and Servpro to anyone who has had water damage in their home and needs repairs!
Very professional and customer focused. Thank you!
We had a small fire at Journey Fellowship Church and Servpro came in that night and started the water removal. They worked diligently for several days to remove all the damaged drywall, ceilings, and flooring while working with our insurance company. They cleaned all the floors, walls and ductwork. They did an amazing job getting it all cleaned and ready so we could have church services in just a few days. Thank you Christian Dehoyos and crew for doing an amazing job!
