SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Richardson
Our Google Reviews
(972) 690-1414
4.5
(39 reviews)

Service Areas

Why Choose SERVPRO for Biohazard Cleaning Services?

Process for Biohazard Cleanup in Dallas Fort Worth

Cleaning bio-hazardous substances such as bloodborne-pathogens require that strict safety protocols be followed. We are trained to be professional and empathic during these sensitive situations. We’ve helped many families and businesses when they need discreet and complete cleanup and restoration.

Free Consultation and Estimate

Contact us, and let us know what your situation is. We’ll reach out quickly.

Crime Scene Cleanup

When the Police Department has cleared a crime scene, we begin the restoration process. The privacy of our clients is always respected. 

  • Break-Ins
  • Homicide / Murder
  • Graffiti

When requested, we will also arrive in an unmarked vehicle to avoid further attention.

Services include:

Unattended Death Cleanup

The death of a loved one is sensitive, and many families choose to have a professional aftermath company restore a property after this kind of event. An unattended death may involve natural causes, suicide, or homicide.

  • Full Privacy
  • Close Consultation with Family
  • Moving Services and Storage
  • Cleaning of Belongings
  • Property Cleanup
  • Biohazard Cleanup
  • Clothing & Textile Cleaning
  • Deodorization
  • Reconstruction

C Diff Cleaning

C Diff is a bacterium that can be passed through touching contaminated objects. When we are called to homes and businesses to sanitize after C Diff, we clean:

  • Bathrooms
  • Kitchens
  • Common Areas
  • Carpets
  • Clothing and Textiles
  • Upholstery

To learn more about C Diff, read our article.

Safety During Biohazard Cleanup

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

This is a recommendation for ServePro of Richardson, but more specifically for Jose Guerrero who acted as the general contractor and insurance liaison. We met Jose of ServePro when we had an insurance claim for flooding in our home. From the beginning Jose was very helpful in working with the insurance company and being sure they had all the information they needed. Our insurance adjuster was very difficult to work with but Jose kept things going. As the work progressed Jose became the general contractor for the repair. He made sure we understood the work that was needed and estimating the time required for the repairs. He kept us well informed of the progress in general but also in letting us know which and when contractors would be arriving. He came to check on the progress everyday and if I missed him at the house he would always call to check in. Our water damage was very extensive, requiring the wood flooring in the entire first floor to be removed which included all the cabinets, countertops, and appliances. I was very nervous about damage that might happen to all those things being removed but in the end it all went back in very nicely. Jose was there for every step along the way making sure the work was done correctly. When additional (hidden) damage was found he documented and filed it with the insurance company, often having to “do battle” with them for approval. We had a bathroom that needed to be gutted and remodeled so we decided to add that on as a separate (non-insurance) job. Again Jose kept us well informed and the contractors flowing through on time. In the end the work was completed on time and to my expectations of quality. If you are in need of a quality service and a great general contractor I highly recommend you check in with Jose at ServePro.

John Lowe

I had the pleasure of having Memo, Trent, and Oswaldo out to my house to check for mold in both my attic and crawl space. They were respectful, clean, and thorough while here to do their job. They shared the results with me and gave me honest suggestions.

Tyler Chism

They did a great job, were very conscientious about their work and always came when they said they would. We had a great experience all around.

Megan Heuer

Over the last year, we had multiple floods at our office. Each time was a total disaster, but we were able to lean on ServePro throughout the situation. They got to us quickly and stopped by each day to keep a close eye on the machinery and check moisture levels. The whole team was great and I would definitely recommend using them!

Emily Matthies

Patricia is fantastic! John pitts

John Pitts

I had a pipe that bursted at my home while I was out of town. I called Servpro and Doris talked me through the process and made me feel comfortable letting her crew go into my home while I was away. Everyone I spoke with was nice and was knowledgeable.

Xavier Hall Jr

I was pleased to have worked with a sweet young lady name doris . She was very respectful and detailed about everything! She made a really bad day , bearable. She gives Servpro a great look! Doris should be CEO of the company .

Jabrea Stampley

We thought we had only sustained minor water damage in our kitchen but it turned out to be quite extensive. Servpro worked well with our insurance and their estimates and documentation ensured a smooth insurance claim process as the scope of work grew. Our construction coordinator Ajay was in communication with us every step of the way and they were able to get us back in our home two weeks ahead of schedule. It was great to have the entire process go through one company and they did a great job.

James Williamson

We had to have essentially our entire kitchen redone after a slow and insidious leak. Servpro did a wonderful job, including holding our hand during difficult decisions. We have been very happy with the results and their service!

Felicia Williamson

About Us

Why SERVPRO of Richardson?

SERVPRO of Richardson understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." Our primary focus is to accommodate our customers in their time of need, being faster to any size disaster. We provide 24-hour emergency relief service that assures our highly trained technicians will respond immediately to any restoration or cleaning crisis.

What We Do

SERVPRO of Richardson specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Richardson can also mitigate mold and mildew from your home or business.

Our People

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Richardson.

Locally Owned and Operated

Juan and Alison Zelaya are the owners of SERVPRO of Richardson. They both have lived in Dallas for more than 15 years. Our customers can rest assured knowing that SERVPRO of Richardson is locally owned and operated by owners and managers that care about the community. SERVPRO of Richardson strives to set a positive example of how a company should operate in the fire and water damage restoration industry. We value service, honesty, and mutual respect and strive to live these values each day.

Call Us Today if We Can Serve You

If you would like to schedule service for your home or business, please call today at 972-690-1414.

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Juan & Alison Zelaya
Juan & Alison Zelaya
Owners of SERVPRO of Richardson

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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