Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Northeast Austin, The Domain
Our Google Reviews
(737) 497-0001
5.0
(14 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

SERVPRO of Northeast Austin, The Domain provides professional sewage cleanup services for residential and commercial properties throughout Austin, Texas, and the surrounding Central Texas area. Sewage backups are not just unpleasant. They are hazardous, time-sensitive, and capable of causing serious property damage if not handled correctly. When contaminated water enters a home or business, quick action and proper safety protocols matter. 

Our trained technicians respond to sewage cleanup situations involving sewer line backups, septic system failures, toilet overflows, burst pipes, and other sources of contaminated water. Once the affected area is assessed, we move quickly to contain the damage, remove hazardous materials, clean and disinfect impacted surfaces, and restore the space to a safe condition. Our team uses professional-grade equipment and follows strict cleanup and disposal procedures to protect occupants and prevent secondary issues like odors, bacteria growth, or structural damage. 

All sewage cleanup services are performed in accordance with IICRC S500 industry standards, with a strong focus on safety, containment, documentation, and proper handling of contaminated materials. We understand how disruptive these events can be, which is why we work efficiently and with care to help you return to a clean, usable space as soon as possible. SERVPRO of Northeast Austin, The Domain is available 24/7 and can also assist with coordinating insurance claims to help keep the process moving smoothly. 

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Thank you Travis and Joshua for your great customer service and mold inspection!

Skyler Matson

Servpro of Northeast Austin/The Domain quickly responded after a tenant caused water damage. They handled the water extraction, drying professionally and minimized downtime!

Vanessa Reich

I have had the pleasure of working with Keith Cowan from SERVPRO on a few occasions and his immediate response has been a life saver. He takes every issue (big or small) very seriously and works diligently to ensure losses are handles correctly and all documentation is completed timely. While I hope to not have any more water damages, if I do; I know I can count on him and his team.

Charlie B.

This was such a traumatic experience and their service was so fantastic I took the time to write this which I rarely do. I had an overall excellent experience with Servpro during a very difficult time after fire damage to my home. Obviously, there were some difficult obstacles and this didn’t go perfectly smooth but they overcame them all. From start to finish, their team was professional, responsive, and truly cared about helping me get everything back to normal. Kristopher and Chance were amazing through this entire nightmare. Kristopher did a great job keeping everything organized and on track, and made sure I was informed throughout the entire process. His patience with me selecting flooring, cabinets, paint etc etc was amazing. Chance was thorough, honest, and took the time to explain everything. He was also relentless with the insurance getting us what we deserved. This really helped my family during this stressful situation. Insurance was very difficult to work with and without them I would never would have gotten the money to fix my home. The quality of the work was outstanding, and they handled everything efficiently and with attention to detail. If anyone reading this is going through a similar thing, understand this will not be a perfectly smooth process, but do your family a favor and higher these guys! I’m very grateful for their help and would highly recommend them to anyone dealing with fire damage or and really any home damage issue. Thank you Kristoper, Chance, and Servpro!

dylane 85

Excellent service. Never have failed me.

Mauricio Jimenez

ServPro couldn’t have been more professional. Great communication, fast, and easy to work with. Will definitely work with them again.

Tommy Thompson

Love your work

Arra Johnson

Solid professionals! They listen and care about their clients.

James Canali

We had the unfortunate event of an extensive fire damage at our business. The consistency, quality and all around work of this team throughout the entire process made it significantly more bearable. Thank you to Nick Gerhardt and the rest of the Servpro team. Highly recommend

Kalie Strong

About Us

SERVPRO of Northeast Austin, The Domain provides turnkey restoration, cleaning, and construction services for homes and businesses throughout Austin, Texas and the surrounding Central Texas communities. From water damage caused by leaks, toilet overflows, flooding, and storms to fire and smoke damage, mold remediation, disaster cleanup, and specialty cleaning, we manage the entire restoration process from start to finish. As an IICRC Certified Firm, our technicians are trained to industry standards, and our work follows established IICRC guidelines, OSHA safety practices, and EPA guidelines to ensure every project is completed safely and correctly. Available 24/7, our team responds quickly to help minimize damage and restore your property to pre-loss condition - making it “Like it never even happened.” 

SERVPRO of Northeast Austin and The Domain proudly serves Austin, TX, North Austin, TX, The Domain, TX, and surrounding communities throughout Travis County and Central Texas. 

David D. Jones, Bryan Zander
David D. Jones, Bryan Zander
Owners of SERVPRO of Northeast Austin, The Domain

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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