SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Northeast Austin, The Domain
Our Google Reviews
(737) 497-0001
5.0
(14 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

SERVPRO of Northeast Austin, The Domain provides professional specialty cleaning services for residential and commercial properties throughout Austin, Texas and the surrounding Central Texas area. These services are designed for situations that require advanced equipment, trained technicians, and strict safety protocols. Our specialty cleaning capabilities include air duct and HVAC cleaning, biohazard and crime scene cleanup, sewage cleanup, virus and pathogen cleaning—including COVID-19 cleaning—odor removal, vandalism-related cleanup, and coordinated pack-out and contents restoration services. 

Contents restoration and pack-out services are often performed in conjunction with fire, water, mold, or storm damage events. When contents must be removed to allow for proper mitigation or reconstruction, our team carefully inventories, packs, transports, cleans, and stores affected items in secure off-site storage facilities as needed, returning them once the property is ready. Our technicians follow established industry standards and applicable OSHA, EPA, CDC, and IICRC guidelines when performing specialty cleaning and contents-related services, with a strong focus on safety, containment, documentation, and proper handling of affected materials. Available 24/7, we provide specialty cleaning services as standalone solutions or as part of a larger restoration or construction project. 

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Thank you Travis and Joshua for your great customer service and mold inspection!

Skyler Matson

Servpro of Northeast Austin/The Domain quickly responded after a tenant caused water damage. They handled the water extraction, drying professionally and minimized downtime!

Vanessa Reich

I have had the pleasure of working with Keith Cowan from SERVPRO on a few occasions and his immediate response has been a life saver. He takes every issue (big or small) very seriously and works diligently to ensure losses are handles correctly and all documentation is completed timely. While I hope to not have any more water damages, if I do; I know I can count on him and his team.

Charlie B.

This was such a traumatic experience and their service was so fantastic I took the time to write this which I rarely do. I had an overall excellent experience with Servpro during a very difficult time after fire damage to my home. Obviously, there were some difficult obstacles and this didn’t go perfectly smooth but they overcame them all. From start to finish, their team was professional, responsive, and truly cared about helping me get everything back to normal. Kristopher and Chance were amazing through this entire nightmare. Kristopher did a great job keeping everything organized and on track, and made sure I was informed throughout the entire process. His patience with me selecting flooring, cabinets, paint etc etc was amazing. Chance was thorough, honest, and took the time to explain everything. He was also relentless with the insurance getting us what we deserved. This really helped my family during this stressful situation. Insurance was very difficult to work with and without them I would never would have gotten the money to fix my home. The quality of the work was outstanding, and they handled everything efficiently and with attention to detail. If anyone reading this is going through a similar thing, understand this will not be a perfectly smooth process, but do your family a favor and higher these guys! I’m very grateful for their help and would highly recommend them to anyone dealing with fire damage or and really any home damage issue. Thank you Kristoper, Chance, and Servpro!

dylane 85

Excellent service. Never have failed me.

Mauricio Jimenez

ServPro couldn’t have been more professional. Great communication, fast, and easy to work with. Will definitely work with them again.

Tommy Thompson

Love your work

Arra Johnson

Solid professionals! They listen and care about their clients.

James Canali

We had the unfortunate event of an extensive fire damage at our business. The consistency, quality and all around work of this team throughout the entire process made it significantly more bearable. Thank you to Nick Gerhardt and the rest of the Servpro team. Highly recommend

Kalie Strong

About Us

SERVPRO of Northeast Austin, The Domain provides turnkey restoration, cleaning, and construction services for homes and businesses throughout Austin, Texas and the surrounding Central Texas communities. From water damage caused by leaks, toilet overflows, flooding, and storms to fire and smoke damage, mold remediation, disaster cleanup, and specialty cleaning, we manage the entire restoration process from start to finish. As an IICRC Certified Firm, our technicians are trained to industry standards, and our work follows established IICRC guidelines, OSHA safety practices, and EPA guidelines to ensure every project is completed safely and correctly. Available 24/7, our team responds quickly to help minimize damage and restore your property to pre-loss condition - making it “Like it never even happened.” 

SERVPRO of Northeast Austin and The Domain proudly serves Austin, TX, North Austin, TX, The Domain, TX, and surrounding communities throughout Travis County and Central Texas. 

David D. Jones, Bryan Zander
David D. Jones, Bryan Zander
Owners of SERVPRO of Northeast Austin, The Domain

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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