Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.
Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.
Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.
We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.
Services We Provide
Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.
Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.
Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.
Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”
Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.
Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.
Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.
Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.
What To Do When You Have a Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
Our business unfortunately had a water leak that was not visible until it was too late. Jeremy was very helpful with the remediation process. He was extremely responsive and got to us quickly and helped walk me through everything I needed to do. He was very knowledgeable in his field and made the remediation a breeze. We used Servpro for the restoration process as well and Nick did a great job. He met in person. Explained what was being done, made any changes we requested and followed through. He gave updates throughout the process and sent photos after each phase so we could see exactly how it was coming along! His crew was also neat and polite. Thanks guys!
Last week, we had an incident that required three phone calls, a plumber, ServPro, and the insurance agent. Vincent got assigned as the Mitigation Project Manager and was exceptionally prompt in responding. By close of business the next day, he had an estimate for the remediation. With all the T’s crossed, the next step was having a crew come out to get the work done. At the appointed time, Frank and Mariana arrived, explained in detail what needed to be done, and started. The amount of praise that needs to be given to these two is immeasurable. First, they worked efficiently and tirelessly without a break, and second, we were kept informed at every step. A situation like this can be very stressful. The ServPro team made sure it wasn’t. To say we would highly recommend them is an understatement.
My experience with SERVPRO actually didn't start out so well, as I worked with a project manager who didn't communicate well or move the project along. Apparently the company realized what wasn't working, because I was assigned a new project manager (Nick A) who has been awesome. Nick has been so communicative, so on top of it, and so friendly and easy to work with. He fixed issues that had been left over as if it was his personal responsibility to get everything done properly. He went above and beyond to get us to the finish line, which makes me wish every person I ever have to work with could be like Nick. I appreciate that SERVPRO was able to recognize an issue and pivot to a better solution. Thank you!
Nick showed exceptional customer service while he insured that our repair was going to be completed the right way. Servpro got us out of a tight spot. People like Nick and his crew make things feel a little better because you know they care and are going to get you back to whole again.
I've used SERVPRO of Hyde Park/Central Austin several times. Due to the quality of their work, their professionalism, and commitment to customer satisfaction, they have earned my complete trust. In my most recent experience, Mike, Cam, and Kevin were outstanding in their mitigation and rebuild work for structural damage from an AC leak. They were very detailed in their survey and explanation of required work. It's obvious that they take pride in their workmanship and reputation. I appreciate that they are happy to explain what they find and the nature of their repairs. I have no hesitation in recommending SERVPRO of Hyde Park/Central Austin to anyone in need of water damage recovery and/or restoration.
We recently experienced unexpected water damage in our home, and what started as a stressful situation turned into a smooth, well‑managed rebuild thanks to Nick Aguilar from SERVPRO of Hyde Park/Central Austin. Nick was outstanding from the very beginning. His communication was clear and consistent. He kept us informed at every stage of the project, explained timelines and decisions in a way that made sense, and always made sure we felt comfortable with the plan moving forward. The coordination of crews and materials was seamless under Nick’s leadership, and he treated the project with the kind of care you hope for but rarely find — making sure details weren’t overlooked. If you’re dealing with water damage and need someone who will guide you through the rebuild with professionalism, integrity, and genuine dedication, I highly recommend working with Nick Aguilar and the SERVPRO Hyde Park/Central Austin team.
Cam and Mike were fantastic. So glad I took the suggestion to use servpro for my flood issue.
Expected much better.🐕🦺🐕🦺🐕🦺🐕🦺😡😈
Thermal expansion sprung a leak while we were on our vacation. Came home to damaged drywall, hot water heater tank housing, baseboard, and flooring damage. Called SERVPRO of Lake Travis, and Kevin our initial point of contact immediately took action. He leveraged the SERVPRO local network and got Mike and crew out to remediate the damage within 24 hours. They demo'd and setup all the fans, took daily moisture readings, inspected and remediated mold over the next 6 days until everything was dried and safe for next phase. Great service and communication throughout. Also, they worked well with my insurance company. Highly recommended.
